Device42
About Device42
Device42 is a cloud-based software solution for IT infrastructure management and the comprehensive administration of networks and data centers. Promising automation over typical paper-based, manual and often less accurate methods, administrators should expect greater infrastructure visibility thanks to continuous, scheduled discovery and configuration management database (CMDB) updates. Detecting changes as they occur in order to mitigate IT network alterations whether planned or unexpected, companies can establish inter-dependencies between devices and applications alike while device rack diagrams and even server room layouts all provide intuitive representations of real world setups.
Additionally, Device42 offers full IP address management with support for IPv6, cable management for handling patch panel connectivity and also inventory management with QR coding. Customizable codes with automatically assigned asset numbers can be printed as labels in batch and scanned for inventory tracking purposes from mobile devices. An audit log records any change made by authorized admin users, which extends to AES256 encrypted password management with access auditing and multi-level role-based permissions. Other features go on to span software license management, power controls, environmental monitoring, impact charting, switch port visualizations, DNS record handling, reporting options and CSV-based data import/export.
Pricing starting from:
US$20.00/year
- Free Version
- Free Trial
- Subscription
Key benefits of Device42
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$20.00/year
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Device42: 59
Alternatives
Nlyte DCIM
ServiceNow
Microsoft SharePoint
Google Sheets
Reviews
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- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Device42 give you great insights and control over your infrastruccture.
Reviewed on 28/09/2022
From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now...
From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now we're happy that these days are over. Device42 provide a great deal of visibility and help us in many process throughout the org.
Pros
It's easy to set-up and get up-and-running in days with a close-to-perfect coverage
Cons
It can be overwhelming for some folks, but the customer success team is great in covering that.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
D42 is a comprehensive and well developed small market solution
Reviewed on 22/09/2022
Very positive. We like the product so much that while the enterprise has selected another vendor...
Very positive. We like the product so much that while the enterprise has selected another vendor for CMDB, we continue to use it internally for Server and Network-based CMDB, data center mapping, and rack elevations.
Pros
Easy installation, configuration, and ongoing management.
Cons
modular licensing for various components
Alternatives Considered
ServiceNowReasons for Switching to Device42
Cost overall. API functionality. Elevations and mapping features.- Industry: Computer Software
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Admittedly I have little experience with this software
Reviewed on 10/04/2018
We never went past the review process. It just wasn't bringing what we needed to move forward. I
We never went past the review process. It just wasn't bringing what we needed to move forward. I
Pros
They had some interesting features, i like the rest API and the link to Jira. They did seem very strong in the integration department.
Cons
The overall interface was not what we hoped for. It was difficult for us to find something and all the relationships that were important to us in an efficient manner. Too many click through steps. We were looking for a more complete CI picture.
Response from Freshworks
Hello-
Sorry for the late response and thank you for the feedback.
We recently released a new version with a new UI and a new reporting engine that should help fix a lot of the cons you posted.
Please see the blog post below and if you'd like to setup another free trial please let us know and we'll be glad to set that up and get you on the phone with an engineer.
https://www.device42.com/blog/2018/04/device42-gets-a-new-look-in-milestone-release-v15/
- Industry: Computer Games
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for IT Inventory Management and CMDB
Reviewed on 13/09/2023
Pros
Automation and Integration is what I consider is the most important. We have created multiple integration with other tools that allow us to have IT information in one single place.
Cons
- One thing I think should be improved is the customization of discovery. It would be very useful if we can modify what is being discovered by autodiscovery and agents, not only device technical information but bussiness related information.- Other thing is the difference between the different ways of reporting, for example, we don't get the same results from Devices table export, Classic and Advanced reports, and DOQL queries. Sometimes is confusing for several users to know what is the best way for reports.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
device42 pros and cons
Reviewed on 12/11/2023
Pros
The provision of support is truly exceptional and proves invaluable in addressing inquiries of varying magnitudes.
This particular tool proves to be highly beneficial when seeking to comprehend the intricate interdependencies between applications and servers. It effectively offers a comprehensive overview of server communication, thereby providing valuable insights into the overall system architecture.
Offers assistance in resolving installation and operating system identification challenges. One can effectively utilize a significant amount of information without necessitating the initial deployment of agents.
Cons
The present iteration of this program exhibits certain limitations. On occasion, it necessitates the utilization of manual procedures, which can prove to be arduous and time-consuming.
Device42 FAQs
Below are some frequently asked questions for Device42.Q. What type of pricing plans does Device42 offer?
Device42 offers the following pricing plans:
- Starting from: US$20.00/year View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing based on the number of devices and IP addresses: 1-100 Devices, 1-1k IP Addresses: $1499 per year 101-500 Devices, 1k-5k IP Addresses: $2999 per year 501-1000 Devices, 5k-10k IP Addresses: $4999 per year 1001-2500 Devices, 10-25k IP Addresses: $9999 per year 2500+ Devices, 25k+ IP Addresses: Request Quote
Q. Who are the typical users of Device42?
Device42 has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Device42 support?
Device42 supports the following languages:
English
Q. Does Device42 support mobile devices?
Device42 supports the following devices:
Q. What other apps does Device42 integrate with?
Device42 integrates with the following applications:
Chef Enterprise Automation Stack, Confluence, Jira, ServiceNow, Zapier, Zendesk Suite
Q. What level of support does Device42 offer?
Device42 offers the following support options:
Phone Support, Chat
Related categories
See all software categories found for Device42.
