Sawyer
About Sawyer
Sawyer is an all-in-one interface that allows educators to build custom class schedules and easily manage online registration, payment processing, parent communications and more. Our dedicated and top-rated support team provides training videos, hosted webinars, and business resources for educational leaders to bring our community together.
Educators are also provided with biweekly webinars where our community comes together to learn from each other and industry experts. Past topics have included online classes, user acquisition, digital marketing, financial strategy, and more!
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Reviews
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- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sawyer Tools review
Reviewed on 01/02/2022
Pros
Registrations are very simple to make, promotion is effective and also calendar integration is helpful.
Cons
Some of the UI parts like "Class Notes" are really primitive looking and more attention could be paid to that.
Alternatives Considered
PiazzaSwitched From
PiazzaReasons for Switching to Sawyer
Sawyer Tools is more sleek and modern, embeds are easy to use and is more popular.- Industry: Primary/Secondary Education
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great customer service!
Reviewed on 31/10/2024
Sawyer works well for our company needs. There are many features that are offered that we are not...
Sawyer works well for our company needs. There are many features that are offered that we are not using because they are not applicable to our business.
I have personally been working with this product for about 2 years and I think it is great.
Pros
It is user friendly and the customer support is great.
Cons
I haven't experienced any cons so far. We do not use all the features.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Massive Issue
Reviewed on 06/08/2024
Pros
We currently use Sawyer but are reconsidering our options given a massive issue.
Cons
We are a membership-based studio, and Sawyer allowed multiple members to continue renewing their memberships for MONTHS without flagging that their card on file could not be charged. It doesn't appear that Sawyer notified the members either. We only discovered this issue when we did an audit to see why we were missing funds. Now we have to have difficult calls with multiple members and attempt to collect back-owed membership fees going back months. Sawyer should notify a business and member IMMEDIATELY if a charge on a card doesn't go through. This is ridiculous.
Response from Sawyer
Hi Rachel,
Thank you for taking the time to share your feedback with us. Our membership and payment system does automatically alert the customer when automatic payments are failing and attempts to retry payment to make it easy for business owners to recover any failed amounts. We also show any past due payments in your account and in financial reporting. We'd love to speak with you to further understand the situation and make things right. Please email our support team at [email protected] so we can properly assist and resolve any problems you may be experiencing.
We look forward to speaking with you!
The Sawyer Support Team
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review from the Controller
Reviewed on 11/11/2024
Very responsive. I love the financial reports and the quick turn around when there is a discrepancy...
Very responsive. I love the financial reports and the quick turn around when there is a discrepancy or a request for reimbursement.
Pros
Easy to navigate. Clear and concise. Accuracy is a must for me. Your reports are always accurate and timely.
Cons
I am very pleased with Sawyer's services. No complains.
- Industry: Education Management
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy and professional
Reviewed on 07/11/2024
Pros
easy to use for providers. Helps with finding new customers
Cons
I would improve the calendar function, is not easy for parents who always ask providers the dates of classes.
Sawyer FAQs
Below are some frequently asked questions for Sawyer.Q. What type of pricing plans does Sawyer offer?
Sawyer offers the following pricing plans:
- Starting from: US$129.00/month
- Pricing model: Subscription
- Free Trial: Available
Sawyer offers a pricing plan to fit your business.
Q. Who are the typical users of Sawyer?
Sawyer has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Sawyer support?
Sawyer supports the following languages:
English
Q. Does Sawyer support mobile devices?
Sawyer supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Sawyer integrate with?
Sawyer integrates with the following applications:
Constant Contact, Google Analytics 360, Mailchimp, Meta for Business, Squarespace, Stripe, Wix, WordPress, Zapier
Q. What level of support does Sawyer offer?
Sawyer offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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