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Document Control

4.4 (124)
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Cloud-based healthcare & laboratory document control system

About Document Control

Document Control is a cloud-based document management solution for healthcare facilities and laboratories. The system is designed to help physician’s offices, clinics, hospitals, clinical labs, public health labs, molecular labs, genetics labs, reference labs, and more to meet CLIA, CAP, Joint Commission, EPA, FDA, and ISO 15189 regulations.

Document Control allows users to collaboratively edit procedure and policy documents using existing tools, including Microsoft Word and Excel, without needing to convert them to other formats. Changes are automatically tracked by Document Control, and a complete audit trail of changes to manual, documents, and controlled copies is maintained. Policies and procedures are approved according to user-defined processes, enabling approval of documents by department heads, lab management, and the CLIA lab director. 21 CFR Part 11 compliant signatures and PINs are used for approvals.

Employees are automatically sent emails by Document Control for new documents or major revisions requiring their signoff, and supervisors are notified of employees who haven’t signed on time. Periodic reviews can be delegated to appropriate users and recorded with electronic signatures. Documents requiring revision can also be flagged. Document Control’s dashboards and reports give users real-time insight into upcoming tasks, which employees have outstanding signoffs, and more.


Key benefits of Document Control

  • Users can collaboratively edit procedure and policy documents using Microsoft Word, Excel, and other applications, and upload files in existing format, with Document Control automatically tracking any changes.

  • Policy and procedure documents can be approved according to lab processes, enabling department heads, lab management, and the CLIA lab director to review and approve documents with 21 CFR Part 11 compliant PINs and signatures.

  • Employees are automatically notified by email of major revisions or new documents requiring their signature, and supervisors are alerted to any employees who have not signed.

  • Periodic policy and procedure reviews can be delegated to appropriate users, with electronic signature to record annual and biennial reviews, and the ability to flag any documents which require revision.

  • Users can view upcoming tasks and see which employees have completed their signoffs on the dashboard, and view, print, and export reports on approvals, employee signoffs, and more.

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    Document Control Software - MediaLab's Document Control App
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    Document Control

    4.4 (124)
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    US$752.00
    year
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    Pricing Options

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    Features

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    Integrations

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    Ease of Use

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    Value for Money

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    Customer Service

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    Overall rating

    4.4 /5
    (124)
    Value for Money
    4.5/5
    Features
    4.3/5
    Ease of Use
    4.1/5
    Customer Support
    4.5/5

    94%
    recommended this app
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    124 Reviews for UK Users

    Verified Reviewer Show more details
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 501–1,000 Employees
    • Used Monthly for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    MediaLab - Document Control and Inspection Proof

    Reviewed on 09/11/2018

    Pros

    Ease of use to manage integration with CAP checklist. Provides Lab Director and staff with reminders to sign-off on new procedures, as well as providing notification to all staff of changes to processes and procedures when they occur.

    Cons

    The numbers of users jumps fairly high after 25. There should be an option between 25 and 100.

    Amer
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great document control software; easy to use

    Reviewed on 09/11/2018

    Overall, MediaLab LDC has been GREAT! We went from using an extremely buggy and unreliable...

    Overall, MediaLab LDC has been GREAT! We went from using an extremely buggy and unreliable SharePoint document control system to one that is seamless to use with excellent tracking capabilities, easy to upload, update and manage laboratory and personnel documents. Would highly recommend MediaLab to any laboratory especially accredited facilities.

    Pros

    It's easy to use and provides excellent reporting functions. Updating and uploading documents is seamless and tracking functionality is second to none.

    Cons

    Receive too many emails from database which leads to ignoring of important messages. Some aspects are not as easy to use as others and this is true of the personnel documentation section.

    Tracy
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 501–1,000 Employees
    • Used for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Not user friendly

    Reviewed on 22/05/2018

    Pros

    It's nice to have one place to store all our documents. Other than that, I really can't think of anything.

    Cons

    It is not terribly user friendly, and non-computer literate people have a hard time navigating it. I am constantly having to talk people through its use

    Jennifer
    Overall rating
    • Used Daily for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    This is the best document control system that I have ever used for a laboratory.

    Reviewed on 29/05/2018

    This product simplified the review and approval process, and made true document control a reality.

    This product simplified the review and approval process, and made true document control a reality.

    Pros

    Tracking of revisions and approvals is simplified by far. You can always look up retired documents for retrospective review, changes are tracked and highlighted for quick review, as are all levels of review and approvals. It's easy to get to one's to do list, and the system can be set up to send emails when there are actions for you to take.

    Cons

    Can't think of anything that I don't like. The vendor is responsive to requests for changes. When we have asked for changes, they have been implemented in a fairly quick timeline.

    Meredith
    Overall rating
    • Industry: Biotechnology
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great way to stay organized

    Reviewed on 06/09/2018

    We are readying for a CAP inspection and this tool has helped tremendously to keep us organized.

    We are readying for a CAP inspection and this tool has helped tremendously to keep us organized.

    Pros

    The best thing about this software is having one place for all of your documents, and an easy way to track who has read them. I like that you can restrict printing so there are no unauthorized copies floating around the business.

    Cons

    I find some of the interface a little challenging to use - like the home page isn't totally intuitive. I end up using the search functions more than I normally would because things aren't laid out in a way that makes them easy to find.

    Document Control FAQs

    Below are some frequently asked questions for Document Control.

    Document Control offers the following pricing plans:

    • Starting from: US$752.00/year
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Tiered pricing based upon total laboratory user size. Contact MediaLab for a price quote.

    Document Control has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Document Control supports the following languages:

    English

    Document Control supports the following devices:

    Document Control integrates with the following applications:

    Microsoft Entra ID, Workday Enterprise Management Cloud

    Document Control offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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