Paychex Flex
About Paychex Flex
Paychex Flex® is a cloud-based payroll and HR management solution designed to streamline your operations and empower your team. With advanced payroll processing technology, built-in safeguards, and automated tax calculations, payments, and filings, you can handle payroll with ease and precision. Accessible via single sign-on from any device, Paychex Flex eliminates redundant data entry so you can focus on what matters most—your business.
Now enhanced with tools like AI-assisted recruiting, employee engagement features, perks, and robust HR analytics, Paychex Flex helps you attract top talent, boost productivity, and make smarter decisions. Employees benefit too, with access to retirement balances, time tracking, and benefits enrollment updates, all in one convenient platform.
Manage policies, procedures, and paystubs with ease, while over 160 standard and customizable reports keep you in control. Backed by 24/7 support and dedicated HR professionals, Paychex Flex ensures you're prepared for regulatory changes and your business is set up to thrive.
Key benefits of Paychex Flex
Paychex Flex® takes the stress out of payroll management by combining powerful tools with ultimate convenience. With the self-service portal, employees can easily access paystubs and W-2s online, reducing administrative back-and-forth. Automatic notifications keep you ahead of potential payroll issues, so nothing falls through the cracks. The intuitive, user-friendly platform helps simplify payroll processing, making it easy for anyone to master. Need flexibility? Native mobile apps for iOS and Android allow you to manage payroll anytime, anywhere. Plus with 24/7 support from experienced professionals, help is always just a call, click, or email away - ensuring you can focus on running your business with confidence.
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Reviews
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- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Better control
Reviewed on 07/10/2024
Useful platform for all employees to access important information and control of arrivals and...
Useful platform for all employees to access important information and control of arrivals and departures
Pros
Through Paychex Flex I can access my payroll receipts, have closer communication with human resources, have an entry and exit record to validate my hours worked, and have my benefits clear. It has been very useful because I can access it easily and at any time, an alternative to not bother human resources whenever I need them for payroll issues
Cons
Everything has been perfectly used and working perfectly, I have no problems or mistreatment
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Paychex flex recommended
Reviewed on 17/01/2025
Overall I’d say it’s reliable and user friendly. I’d recommend to other companies. This program /...
Overall I’d say it’s reliable and user friendly. I’d recommend to other companies. This program / app offers employees many benefits.
Pros
It’s very easy to use and navigate. The app is user friendly.
Cons
It prompts a 2-step verification txt even on devices that have been selected to be remembered.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Paychex review
Reviewed on 20/01/2025
It was mediocre depending on the area that you were using
It was mediocre depending on the area that you were using
Pros
The ease of using the reports and turning payroll numbers in.
Cons
I did not like the customer service and there was a lot of errors
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great, enjoy using paychex!
Reviewed on 09/12/2024
Pros
Very user friendly for employees and management team
Cons
I wish it was more cost effective for smaller companies
Alternatives Considered
PaylocityReasons for Switching to Paychex Flex
Cost and familiarity since we've been using it for so long- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Stay synced with your payroll
Reviewed on 06/03/2025
The overall experience has been pleasant. I have managed to enroll into my 401k easily and I have...
The overall experience has been pleasant. I have managed to enroll into my 401k easily and I have been able to monitor my pay without any issues
Pros
The desktop version and application is very easy to use. It offers great features that allows me to stay synced with my employment hours and benefits
Cons
The support options and or help number is not very easy to find
Paychex Flex FAQs
Below are some frequently asked questions for Paychex Flex.Q. What type of pricing plans does Paychex Flex offer?
Paychex Flex offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact Paychex for detailed pricing.
Q. Who are the typical users of Paychex Flex?
Paychex Flex has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Paychex Flex support?
Paychex Flex supports the following languages:
English
Q. Does Paychex Flex support mobile devices?
Paychex Flex supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Paychex Flex integrate with?
Paychex Flex integrates with the following applications:
7shifts, Altametrics, ApplicantPRO, BambooHR, Bullhorn ATS & CRM, Clover, Connecteam, Core Commissions, EasyLlama, Employee Navigator, Engine, Flexspring, Hubworks Suite, Jirav, Linga rOS System, Lockwell, Mindbody, Omnipresent, OrgChart, Pietential, Quantum Workplace, QuickBooks Online, RAKEN, Reward Builder, Sage Intacct, Speakap, TalentReef, Tapcheck, Timeero, TripLog Mileage Tracker, When I Work, Workstream, Xero, Zil Money, talech
Q. What level of support does Paychex Flex offer?
Paychex Flex offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Related categories
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Payroll Software
