Site Search 360

Site Search 360

On-site search for websites

4.5/5 (35 reviews)

Site Search 360 Overview

Site Search 360 allows users to add advanced search functionalities to their website in minutes, with a simple JavaScript. The search experience is fully customizable, with users able to decide whether they want layover, embedded results, or a full screen view. Advanced extraction and query mapping provide full control over the search.

Site Search 360's large in-built dictionary means users do not have to start from scratch building their own semantic search and can add synonyms and hypernyms to chosen words.

Pricing

Starting from
US$9.00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, Europe and 5 others, Germany, Latin America, Mexico, United Kingdom, United States

Supported Languages

Danish, Dutch, English, Finnish, French and 10 others, German, Hungarian, Irish, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish

Site Search 360 Reviews for UK Users

Overall rating
4.5/5
91% positive reviews
22
Excellent
10
Very good
3
Average
0
Poor
0
Terrible
Maryanne O.

In September, we replaced Google Site Search with SiteSearch 360. We are thrilled with the outcome!

Used Daily for 1-5 months
Reviewed on 01/11/2017
Review Source: Capterra

Our customers and staff are able to enter a search term and immediately find the product they are looking for. It is a terrific addition to our website.

Pros

The customer support has been extremely responsive and helpful. They took time through email to offer guidance and advice. Their responses were so quick that it seemed like they were in the next town over not 3,500 miles away.

The SiteSearch 360 application is quite powerful and has lots of features that we have been fine-tuning. We like the fact that we can streamline every aspect of the search function from using our CSS file, to the type of search box, to the way the results appear.

Thank you SiteSearch 360 for creating a tool that is very sophisticated yet even a non-programmer can implement. Highly Recommend!!

Cons

We played around with SiteSearch 360 for several months before implementing it on our site. There are a LOT of features to learn, which is understandable.

It is not so much that we dislike Query Mapping but having the query return meaningful results is important and has been challenging. We learned that the search results can be ranked based on different query. This is complicated because we have 1,200 products. If you plug in a specific product, that product should appear on the top of the results page.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

We replaced Google Site Search with SiteSearch 360. We are extremely happy with the switch.

Used Daily for Free Trial
Reviewed on 23/01/2019
Review Source: Capterra

Pros

The customer support (Olesya Elfimova) was been extremely responsive and helpful. We had difficulty fully purging Google from our code and gave Site Search the ability to go in and fix the code as needed. When the mobile results were not working, it was an immediate response in resolving the issue.

Many things can be fine-tuned in Site Search's platform. We love how it crawls our website for errors in addition to many other features.

We highly recommend this for anyone wanting to move away from Google Search for an affordable price.

Cons

There are a LOT of features to learn, which is understandable. It will take some time to fully digest and understand all of these. Which is a pro and a con in and of itself.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Julie G.

Perfect solution

Used Daily for 6-12 months
Reviewed on 05/02/2019
Review Source: Capterra

I was amazed at how quickly our developer linked SiteSearch 360 to our site. We have nearly 10,000 pages and he indexed them and had them searchable overnight. This was a very quick resolution to what was an urgent problem on our site.

Pros

Site Search 360 was incredibly easy to implement. Also, it's cheap! We were using a different search function that kept breaking. SiteSearch 360 has been a reliable alternative. Very happy with it.

Cons

I haven't found any negatives yet. Happy with the price. Happy with the interface. Happy with how well it blends with our website.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10
Julie L.

A search feature that is easy to use and attractive

Used Daily for 1-5 months
Reviewed on 26/02/2018
Review Source: Capterra

I get a professional looking search feature for my website, plus I get to see what my visitors are searching for.

Pros

I built a website for my business, but I am not trained in web design. I received an email from Site Search 360 saying I could have a free trial of their search feature. I was able to add the feature to my website pretty easily, even with my lack of experience. I had a few questions for customer service and they answered my questions within minutes and helped me customize the search feature for my site. I noticed an immediate improvement in visitors to my pages. I love that I can see what visitors are searching for.

Cons

I was nervous when I saw that my monthly plan said no customer support, but they still answered emails within minutes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Vytenis P.

Easy to implement site search, but it needs tweaking it's algorithms

Used Daily for 6-12 months
Reviewed on 26/02/2018
Review Source: Capterra

We were able to customize it and implement to a site where we don't have backend access

Pros

Javascript based search that is easy to implement when you do not have access to the back end. Also it catches (crawls) the data itself, so less hustle with submitting content.

Cons

We lack some opportunities to tune the accuracy of the search. Also with non English language it tends to give some false responses sometime.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Site Search 360 Pricing

Starting from
US$9.00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Columbo plan: $9/month for 1,500 indexed pages and 5,000 queries a month.

Holmes plan: $39/month for 3,000 indexed pages and 10,000 queries a month.

Batman plan: $99/month for 15,000 indexed pages and 25,000 queries a month.

Custom pricing plans also available.

Site Search 360 Features

  • API
  • Activity Dashboard
  • Search Functionality
  • Third Party Integration

  • Access Control
  • Automatic Notifications
  • Content Management
  • Custom Forms
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Electronic Payments
  • Product Catalogue
  • Reporting & Statistics
  • Social Media Integration
  • Template Management
  • Website Management
  • eCommerce Integration
  • eCommerce Management

Additional information for Site Search 360

Key features of Site Search 360

  • API
  • Activity Dashboard
  • Activity Logging
  • Behavior Tracking
  • Content Filtering
  • Customizable Fields
  • Dashboard Creation
  • Data Filtering
  • Full Text Search
  • Multiple Site Management
  • Natural Language Search
  • Search Functionality
  • Semantic Search
  • Site Search Tracking
  • Summary Reports
  • Third Party Integration
  • User Interaction Tracking
  • Visual Analytics

Benefits

  • Use query mappings to take full control over what users see for each query
  • Semantic indexing using a large dictionary of synonyms, hypernyms, and homonyms
  • See trending queries to know what customers are looking for
  • Use the simply restful API to tightly integrate the search within any platform.
  • Fully customize the search experience with the visual search configurator

  • Site Search 360 FAQs

    Below are some frequently asked questions for Site Search 360.

    Q. What type of pricing plans does Site Search 360 offer?

    Site Search 360 offers the following pricing plans:

    Starting from: US$9.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Columbo plan: $9/month for 1,500 indexed pages and 5,000 queries a month.

    Holmes plan: $39/month for 3,000 indexed pages and 10,000 queries a month.

    Batman plan: $99/month for 15,000 indexed pages and 25,000 queries a month.

    Custom pricing plans also available.

    Q. What are the main features of Site Search 360?

    Site Search 360 offers the following features:

    • API
    • Activity Dashboard
    • Activity Logging
    • Behavior Tracking
    • Content Filtering
    • Customizable Fields
    • Dashboard Creation
    • Data Filtering
    • Full Text Search
    • Multiple Site Management
    • Natural Language Search
    • Search Functionality
    • Semantic Search
    • Site Search Tracking
    • Summary Reports
    • Third Party Integration
    • User Interaction Tracking
    • Visual Analytics

    Q. Who are the typical users of Site Search 360?

    Site Search 360 has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Site Search 360 support?

    Site Search 360 supports the following languages:

    Danish, Dutch, English, Finnish, French, German, Hungarian, Irish, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish

    Q. What type of pricing plans does Site Search 360 offer?

    Site Search 360 has the following pricing plans:

    Free, Subscription

    Q. Does Site Search 360 support mobile devices?

    We do not have any information about what devices Site Search 360 supports

    Q. What other apps does Site Search 360 integrate with?

    Site Search 360 integrates with the following applications:

    Integromat, Wordpress

    Q. What level of support does Site Search 360 offer?

    Site Search 360 offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials