Chaport
About Chaport
Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, group chat capabilities, and more. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Besides, it provides web-, desktop, and mobile apps so that you can chat with customers from any device and location.
Users can integrate Chaport with 3,000+ apps using Zapier (no programming skills required) or API. Other features include customization, detailed visitor info with custom fields, visitor behavior, pre-chat form, file sending, typing insights, saved replies, multilingual chat widget, reports, and much more.
Key benefits of Chaport
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Reviews
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- Industry: Music
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Marketing and Creative Agency for Music Loves Chaport!
Reviewed on 24/11/2023
This website's chat feature is by far the best I have come across in years.
This website's chat feature is by far the best I have come across in years.
Pros
Ease of use and confidence no matter where I the requests will find me.
Cons
I would like a way to appear online most of the day, I always have device with me and think I would be used more by potential clients.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best out there!
Reviewed on 29/01/2024
A game changer for our business. We now offer chat services to all our customers.
A game changer for our business. We now offer chat services to all our customers.
Pros
Ease of use. flexibility, integrates with all the major platforms!
Cons
I don't think there is anything to be honest.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Chaport Live Chat Review
Reviewed on 17/06/2019
Pros
Very usful software, the best thing about this is multilingual chat widget. Also the price is 0$.
You can customize your chat and that is also intresting.
Cons
Installation instructions and requirements are a little bit confusing, but you only need some extra time, and you can use a really intresting software
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Сovers all needs at the best price
Reviewed on 17/08/2021
Pros
I liked the most the simplicity and the simultaneous power of this product. Chaport has all features that we wanted to have in our early-stage startup, we don't want the live-chat tool to be too complex. An equally important point is the price. in comparison with competitors, it is the best price on the market
Cons
There were some minor issues like rendering in a custom element, we contacted Chaports's support, and they promised to implement this in the next releases.
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Web Chat Functions
Reviewed on 15/04/2020
We are able to talk to customers right away, solving problems and sending leads to our team faster...
We are able to talk to customers right away, solving problems and sending leads to our team faster than if they had to find our site's contact form.
Pros
I love that I can schedule my team's hours. I love that we can save responses and that it has brought us more leads than normal.
Cons
I would like it if any data, like phone, email, name and notes were saved to the email when you email a chat transcript to yourself. Downloading a chat just gives me a text file, and it's useless.
Reasons for Switching to Chaport
The cost, ability to turn the chat bubble off when we are not working, and ability to use the chat on multiple URLs we own.Chaport FAQs
Below are some frequently asked questions for Chaport.Q. What type of pricing plans does Chaport offer?
Chaport offers the following pricing plans:
- Starting from: US$19.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free: Free forever with an unlimited number of chats. Pro: $19 (paid annually) or $25 (paid monthly). Unlimited: $75 (paid annually) or $99 (paid monthly).
Q. Who are the typical users of Chaport?
Chaport has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Chaport support?
Chaport supports the following languages:
Chinese, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does Chaport support mobile devices?
Chaport supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Chaport integrate with?
Chaport integrates with the following applications:
Ecwid, Google Analytics 360, HubSpot CRM, Joomla, Meta for Business, Slack, Telegram, Viber, WordPress, Zapier
Q. What level of support does Chaport offer?
Chaport offers the following support options:
Email/Help Desk, Knowledge Base, Chat
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