Fieldwork

Cloud-based pest control software with native mobile apps

About Fieldwork

Fieldwork is a service and operations management solution designed specifically for pest control businesses. Deployed within the cloud and supported by free native mobile apps for iOS and Android, Fieldwork enables controllers, managers and pest control technicians to work remotely and still function offline. Syncing data back into the system once web connectivity is restored, users can schedule and view appointments with the ability to look at technicians' daily, weekly or monthly job agendas side-by-side. A centralized calendar allows new, one-time, or recurring appointments to be created with a single click, while a work pool feature makes unassigned jobs available for selection and Google Maps integration plots appointment locations geographically.

Fieldwork also incorporates a CRM for adding customer information such as contacts, service histories and billing details. Custom fields allow complex data requirements to be defined and captured, while customers spanning multiple locations can be accommodated for. Key core features also go on to include billing and invoicing with online payment processing, chemical tracking and trend reporting options backed by barcode scanning for traps or stations.

Pricing starting from:

US$39.00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Fieldwork

• Fieldwork is an online service management system supported by native apps for deployment within pest control businesses that wish to grow a customer base while adopting a paperless approach to operations.

• Schedule one-time or recurring appointments within the centralized Fieldwork calendar and view locations plotted on Google Maps, issuing automated appointment reminders and pre- printed tickets where required.

• Barcode scanning enables trap data to be captured without the need for proprietary handheld devices, tracking performance and evidence to run detailed trend analysis, visualized within portal reports.

• Fieldwork mobile apps for iOS and Android platforms allow for appointment viewing and scheduling, customer registration, work order creation, service history viewing, digital signature capture and more.

• The companion smartphone apps allow technicians to work remotely, supported by an offline mode that syncs data back into the system when online connectivity is restored.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$39.00/month

  • Free Trial
  • Free Version
  • Subscription

Images

An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more
Trend analysis reporting options within the portal visualize tracked activity trends to provide insights on a number of data areas
Companion apps for Android and iOS platforms assist technicians and operators working remotely with appointment scheduling, signature capture and more
Raise invoices, send billing reminders and enable clients to pay for services thanks to online payment processing support
The native Fieldwork Mobile app for iOS and Android includes the abilty to capture signatures digitally
The dashboard-based portal offers at-a-glance data visualizations, displayed via customizable widgets
View 7 more
Fieldwork video
Fieldwork video
Fieldwork screenshot: An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more Fieldwork screenshot: Trend analysis reporting options within the portal visualize tracked activity trends to provide insights on a number of data areas Fieldwork screenshot: Companion apps for Android and iOS platforms assist technicians and operators working remotely with appointment scheduling, signature capture and more Fieldwork screenshot: Raise invoices, send billing reminders and enable clients to pay for services thanks to online payment processing support Fieldwork screenshot: The native Fieldwork Mobile app for iOS and Android includes the abilty to capture signatures digitally Fieldwork screenshot: The dashboard-based portal offers at-a-glance data visualizations, displayed via customizable widgets

Features

Total features of Fieldwork: 36

  • Activity Dashboard
  • Appointment Management
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Client Portal
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Templates
  • Customizable Fields
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Email Management
  • Fleet Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Offline Access
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Property Layouts
  • Quotes/Estimates
  • Reminders
  • Reporting & Statistics
  • Routing
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Trend Analysis
  • User Profiles
  • Widgets
  • Work Order Management

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Housecall Pro

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Synchroteam

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Reviews

Overall rating

4.8 /5
(20)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
5/5

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Showing 5 reviews of 20
Sylvette F.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use software!

Reviewed on 13/07/2018

Pros

Software shouldn't be difficult, FeildWork has done an amazing job of keeping it simple and genuine!

Cons

Haven't found any yet after 2 years of use. Customer support has done an impressive job with response time and the in-app chat feature was a great add-on.

Renee P.
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helped systematize our company

Reviewed on 30/05/2019

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data...

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!

Pros

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Cons

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.

Tom L.
Overall rating
  • Industry: Environmental Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I have found my pest control software company and am here to stay!

Reviewed on 02/03/2021

Personal, supported, fair, competent.

Personal, supported, fair, competent.

Pros

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I've ever experienced. They respond to inquires promptly and always have a professional and kind demeanor. They are very knowledgeable about their product. There has never been a problem they have not been able to solve for me. I find Fieldwork HQ easy to use in both the field on my mobile and back home on my computer, very user friendly. The price is also quite reasonable for all that you get. I would, and do, recommend Fieldwork HQ to my friends who work in the pest control industry.

Cons

I'd like to see an ability to pass the service charge when a customer pays by credit card over to the customer automatically.

Christopher M.
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Pest Program On The Market Today!

Reviewed on 08/04/2019

Once I went through the initial switch over ,life has been easier for my company. I love the team...

Once I went through the initial switch over ,life has been easier for my company. I love the team at Fieldwork and their willingness to help my business be successful by providing their time,input and the constant helpful updates to their program.My only regret was waiting so long before actually switching over.

Pros

There is so many things I love about this program.There are reports for everything practically. This program is great for California PCOs.I love the mobile app for our techs,I love how accessible the Fieldwork team is,no matter how many questions you have they are there for you.There is so much you can do with this program .The one thing I think that makes this program the best out there is the fact the Fieldwork team listens to their customers and their needs.They are always adding or tweaking the program based on the needs of its customers.Switching over to Fieldwork has made running my office and company that much easier and less stressful and most importantly has helped bring my cost down.

Cons

The only con for me is the time difference .I am in California and FieldworkHQ is based out of Chicago.I just make sure I contact them early in the day if I have any questions or concerns.

Shula S.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Advanced Software Solution

Reviewed on 05/12/2019

Our hiring parties often have oversight committees to ensure standards are followed. With the...

Our hiring parties often have oversight committees to ensure standards are followed. With the client portal, they no longer need to send in reports to head office. They share the portal and head office can see detailed reports with pictures to show compliance.

Pros

Everything we think of or ask for is already available or they develop it in a very timely way. They take the time to trouble shoot issues we are having and find a lasting solution.

Cons

The switch over is very labor intensive but so worth it. It’s a software that you can grow with and stay with.

Showing 5 reviews of 20 Read all reviews

Fieldwork FAQs

Below are some frequently asked questions for Fieldwork.

Fieldwork offers the following pricing plans:

  • Starting from: US$39.00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

We do not have any information about Fieldwork features

Fieldwork has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Fieldwork supports the following languages:

English

Fieldwork supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Fieldwork integrates with the following applications:

Google Maps, PayPal, Quickbooks Online, Stripe

Fieldwork offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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