---
description: Learn how Zoom Workplace can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Zoom Workplace.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoom Workplace Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Online Meeting Software](/directory/101/online-meetings/software) > [Zoom Workplace](/software/111633/zoom)

# Zoom Workplace

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> With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.
> 
> Verdict: Rated **4.6/5** by 14492 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Zoom Workplace

 Zoom’s HD video and high quality audio features create an immersive video conferencing experience and help remote attendees to communicate with their team as though they were in the same room.&#10;&#10; With ZoomRooms video conference participants can wirelessly and securely share content from any device. &#10;&#10; Webinar hosts can designate up to 25 interactive panelists to present and screen-share with thousands of attendees, run polls, and answer attendee questions as they come in.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14492 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom Video Communications
- **Founded**: 2011

## Commercial Context

- **Starting Price**: £11.99
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Basic - for personal meetings: Free &#10;&#10;Pro - for small teams: £11.99/month/host&#10;&#10;Business - for small \&amp; medium sized businesses:  £15.99/month/host (min 10 hosts)&#10;&#10;Enterprise - for large enterprises: £15.99/month/host (min 100 hosts)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States

## Features

- @mentions
- AI Headshot Generator
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity/News Feed
- Alerts/Notifications
- Annotations
- Attendance Management
- Attendee Management
- Audience Engagement
- Audio Calls
- Audio Capture
- Audio Recording
- Audio/Video Conferencing
- Auto Framing
- Auto-Dialer
- Automated Image & Video Editing
- Automatic Transcription

## Integrations (58 total)

- Absorb LMS
- Acuity Scheduling
- Asana
- Bitbucket
- Blackboard
- Book Like A Boss
- Box
- Calendly
- Canvas
- Dropbox Business
- Egnyte
- GitHub
- GitLab
- Gmail
- Gong.io

... and 43 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Online Meeting Software](https://www.getapp.co.uk/directory/101/online-meetings/software)

## Related Categories

- [Online Meeting Software](https://www.getapp.co.uk/directory/101/online-meetings/software)
- [Web Conferencing Software](https://www.getapp.co.uk/directory/110/web-conferencing/software)
- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [Video Conferencing Software](https://www.getapp.co.uk/directory/528/video-conferencing/software)
- [Webinar Software](https://www.getapp.co.uk/directory/682/webinars/software)

## Alternatives

1. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (10880 reviews)
2. [Google Workspace](https://www.getapp.co.uk/software/90761/google-apps-for-business) — 4.7/5 (17428 reviews)
3. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24014 reviews)
4. [Google Meet](https://www.getapp.co.uk/software/121823/google-hangouts) — 4.5/5 (12060 reviews)
5. [GoTo Meeting](https://www.getapp.co.uk/software/20464/gotomeeting) — 4.4/5 (11524 reviews)

## Reviews

### "Still the best all round conferencing and meeting room service" — 5.0/5

> **Jonathan** | *27 November 2025* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: We have been using Zoom since 2016 and found the experience fantastic and very happy with the product. We started with just Zoom Rooms and then gave everyone an individual license when everyone shifted to WFH during covid and the transition couldnt have been simpler. Zoom made that period so much easier for us. The video conferencing is always of high quality and very reliable. Bugs and issues are sorted in a professional and timely manner and they customer support provides timely responses. Our employees love using this platform and find it superior to using Google Meet or Teams and gives us a credible platform to engage with out clients which as a Google Workspace customer is important. The interop function of Zoom Rooms has been invaluable to us and means we can easily engage with external companies whatever the platform of choice. Teh digital signage looks great as well in all our meeting rooms
> 
> **Cons**: Zoom has become a little bloated in the last couple of years as they try to cram as many featurs in as possible. We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need. We also like the integration of Google Meeting into our exisiting Google Workspace infrastructure and Gemini which is difficult to recreate in Zoom
> 
> We have loved using Zoom over the years and currently have no plans to change. It is well loved by our employees and makes communication with our clients professional and reliable.

-----

### "Essential for my remote role, and super convenient" — 5.0/5

> **Dylan** | *28 January 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Super easy to send out invites and schedule calls for 1-to-1 calls all the way to webinars with 1000s of viewers. Nice annotation features when someone is sharing their screen
> 
> **Cons**: One problem is that everyone has a different microphone volume. It would be nice if there were better "audio balancing" where louder microphones are made quieter and vice versa for quieter ones.&#10;It would also be nice to have some way to highlight people who are talking at once due to lag. It can be hard to identify who was speaking in large calls
> 
> Really simple to use and very convenient. Personally, it allows me to work remotely and still be connected to my team through daily video calls, not just audio-only conversations

-----

### "Zoom Workplace - Simple for internal uses" — 3.0/5

> **Selena** | *19 February 2026* | Mental Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Zoom Workplace is easy to use and the layout of video call is also effective for larger organisations. The arrangement of icons on the screen seem to be effective for various users with varying levels of capability.
> 
> **Cons**: Zoom Workplace can be more generic in terms of fit for purpose calls. 1:1 client calls can seem 'informal' from a user perspective and it appears as more of a tool for internal meetings.
> 
> Effective, simple, widely known and used. The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in.

-----

### "Zoom still wins\!" — 5.0/5

> **Jen** | *12 February 2026* | Media Production | Recommendation rating: 5.0/10
> 
> **Pros**: Let's face it, this is the number one video call software. I've tried the other ones, and my guests do not like them. One of them only records the person who's talking, which makes it very difficult to go back later and have a decent video. Zoom does really good job with all the things: the AI notetaker, the summary that it creates, being able to have the recordings of the audio and the video. And then there's all the different things you can do during the call with screen sharing and sound sharing. There's filters to make us look better. They thought of everything at this point.
> 
> **Cons**: I'm just tired of zoom honestly. I would love to try something new to spice things up, and honestly I have. But I always come back because it just is the best.
> 
> It's been great\! It has reminders to ask me if I want to use the note taker and the AI companion. It will remind me to do whatever I need. And now there's all the different apps and things that we can do inside of it. I run a mastermind and I wanted to try something new and funky and I tried about five other video call companies and none of them worked like Zoom.

-----

### "Simplified approach to meetings & collaboration" — 5.0/5

> **Jeff** | *25 January 2026* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: Zoom workplace is our organizations go-to platform for handling meetings, from scheduling with easy embedded links, video meetings, and post-call recordings to reference for coaching + follow up purposes.
> 
> **Cons**: A lot of other organizations are on various platforms similar to Zoom Workplace, so occasionally they have problems getting into our Zoom calls together, so perhaps the experience could be improved for those that don’t use Zoom Workplace normally to get into calls without fuss or delay.
> 
> The overall experience has been great with Zoom Workplace. I’ve used this platform at nearly all of my sales related roles, and there’s a clear reason why they’re the best in the space.

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