Zoom Meetings

Video conferencing & web conferencing for teams of all sizes

About Zoom Meetings

Zoom is a scalable, cloud based video conferencing and web conferencing platform enabling online meetings, webinars, file sharing, instant messaging, group messaging and more, for users in companies of all sizes.

Founded in 2011 by leaders and engineers from Cisco and WebEx, Zoom uses HD video and high quality audio to create an immersive video conferencing and screen-sharing experience for remote teams. Zoom’s desktop and native mobile apps enable teams to connect and collaborate from anywhere, whether they're working on Windows, Mac, iOS, Android or Blackberry devices, or from Zoom Rooms or H.323/SIP room systems.

The platform unifies cloud video conferencing, simple online meetings, wireless content sharing, and group messaging into one platform. With Zoom, users can connect multiple conference rooms, add remote attendees, and effectively enable “face-to-face” meetings in a single touch.

Zoom Rooms - Zoom's "Software Defined Video Conferencing System" or SDVC - integrates with existing audio solutions and dials out to mobile devices, facilitating the participation of on-the-go employees. With Zoom’s live Q&A feature, webinar hosts - and up to 25 designated panelists - can answer attendee questions as they come in, as well as run polls and reports to gather insight from participants.

Zoom Business IM enables teams to share text, images, audio files and more in group chats across any device. From the integrated IM platform, users can start video meetings and invite participants and conference rooms from their contact list. Files can be dragged, dropped, and shared in Zoom’s Business IM and then retrieved later, from Zoom’s synced and searchable content library.

Pricing starting from:

£11.99/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Zoom Meetings

Key benefits of Zoom Meetings

  • Zoom’s HD video and high quality audio features create an immersive video conferencing experience and help remote attendees to communicate with their team as though they were in the same room.

  • With ZoomRooms video conference participants can wirelessly and securely share content from any device.

  • Webinar hosts can designate up to 25 interactive panelists to present and screen-share with thousands of attendees, run polls, and answer attendee questions as they come in.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Chinese, English, French, German, Japanese and 3 others, Portuguese, Russian, Spanish

    Pricing starting from:

    £11.99/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Zoom Meetings

    Images

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    Features

    Total features of Zoom Meetings: 83

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Alerts/Notifications
    • Annotations
    • Attendance Management
    • Attendee Management
    • Audience Engagement
    • Auto Framing
    • Automatic Transcription
    • CRM
    • Calendar Management
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Conferencing
    • Contact Management
    • Content Management
    • Customisable Branding
    • Customisable Templates
    • Desktop / Browser Sharing
    • Discussions / Forums
    • Document Management
    • Document Storage
    • Drag & Drop
    • Electronic Hand Raising
    • Email Invitations & Reminders
    • Email Management
    • Event Scheduling
    • File Management
    • File Sharing
    • File Transfer
    • HD Audio/Video
    • Host Controls
    • Internal Meetings
    • Live Chat
    • Meeting Management
    • Meeting Room Booking
    • Mobile Access
    • Mobile Screen Sharing
    • Multi-Participant Screen Sharing
    • Multiple Camera Feeds
    • Multistreaming
    • On-Demand Recording
    • On-Demand Webcasting
    • Polls/Voting
    • Presentation Streaming
    • Presentation Tools
    • Presenter Control Management
    • Private Chat
    • Real Time Editing
    • Real Time Screen Sharing
    • Real-Time Chat
    • Real-time Broadcasting
    • Recording
    • Remote Access/Control
    • Remote Support Software
    • Reporting & Statistics
    • Role-Based Permissions
    • SSL Security
    • Scheduling
    • Screen Recording
    • Screen Sharing
    • Search/Filter
    • Session Recording
    • Single Sign On
    • Social Media Streaming
    • Split/Multi-Screen
    • Targeted / Locked Screen Sharing
    • Third Party Integrations
    • Time Zone Tracking
    • Two Way Audio & Video
    • Two-Way Audio & Video
    • User Management
    • User Profiles
    • Video Call Recording
    • Video Chat
    • Video Conferencing
    • Video Layouts/Views
    • Video Streaming
    • Virtual Backgrounds
    • Whiteboard

    Alternatives

    GoToMeeting

    4.5
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    Microsoft Teams

    4.4
    #2 Alternative to Zoom Meetings
    Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video...

    ClickMeeting

    3.9
    #3 Alternative to Zoom Meetings
    ClickMeeting is a browser-based platform for hosting webinars and training sessions. It allows users to talk to...

    Jumbo

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    #4 Alternative to Zoom Meetings
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    Reviews

    Overall rating

    4.6 /5
    (8,734)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.6/5
    Customer Support
    4.4/5

    Already have Zoom Meetings?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

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    Showing 5 reviews of 8,734
    Gal Z.
    Overall rating
    • Industry: Design
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Benefits and struggles of a daily user of Zoom

    Reviewed on 14/06/2021

    I use Zoom every single day. I used to use it at my previous job as an IT specialist and now i use...

    I use Zoom every single day. I used to use it at my previous job as an IT specialist and now i use it with my classmates as a student.

    Pros

    I have my possible group meetings in contact groups so it is super easy to call everyone at the same time, without having to invite each person individually.
    We use the screen sharing feature the most, being able to see what the other is doing, to know where the mouse is clicking and in case we need to help, we can control the other person's mouse.
    What makes zoom different from the other softwares (which isn't a huge deal but clearly makes the difference) is to be able to see the other people in the conference, even when i have another program open. It allows me to work on my project while still being an active member of the meeting with no issues.

    Cons

    The video quality, compared to other softwares (using the same camera without changing the settings) is lower.
    When i enter a new meeting, i can choose to have my camera on or not but i can not choose the same for the microphone. When i have a meeting with my classmates and coworkers, i want the microphone on, but when i am joining a class, i do not want to disturb and have my microphone.
    When i am the host of the meeting, i have to either wait for everyone to join and allow them individually or disable the waiting room manually. On top of that, if i have another program open and zoom minimized, there is no notification (not sound nor visual) that someone is trying to join the meeting, so i have to constantly check until everyone has joined

    Craig A.
    Overall rating
    • Industry: Computer Software
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    A great reliable Unified Communications and Webinar tool

    Reviewed on 05/07/2021

    Zoom has been pivotal in ensuring our company communications have not been disrupted during the...

    Zoom has been pivotal in ensuring our company communications have not been disrupted during the COVID 19 Pandemic. The Webinar capabilities are excellent and much more intuitive than competitors like Webex and GotoMeeting and most organisations are currently using or enabled to use Zoom so there is little to no disruption when setting up meetings with end clients or prospects

    Pros

    Zoom is a very reliable and high quality Web Conferencing and Unified communications solution. The quality of the audio and video is excellent even if the attendee is on a poor internet connection. The team chat function can also be helpful if a company is not using Teams or Slack

    Cons

    The UI is a bit clunky and dated particularly on the desktop app.

    Marcius R.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    After the pandemic, everyone in the field knows about Zoom, but many 'normal' people still...

    Reviewed on 20/07/2021

    It gets the job done, it has many features, and has a generous Free plan for one-on-one...

    It gets the job done, it has many features, and has a generous Free plan for one-on-one meetings.
    It has a general use type of service. It's like a reliable hammer - good for most things, but not good for many specific things. So if you need something more specific for your use-case, then there are other things out there that might be better suited for you.
    Of course, if you just need something to throw a presentation every few months, or every now and then, then it's pretty good for that. Although the price then doesn't justify the low use case for the presentation side. And if you're just in it for the one-on-one side, then you have better options if you're willing to invest and if the cost is justified for you. But at the same time, if you only need it a few times a year, then Zoom or Skype can get the job done in a reliable way.
    So I would say, don't dismiss Zoom, but don't fall in love with it either, if you're doing frequent presentations.

    Pros

    The free plan is pretty generous with up to 100 participants for 40 minutes. It's great for many small-purpose presentations, but don't get extended with Q&A.
    Mostly the free plan is great for one-on-one since it's not time-limited. It integrates great with WordPress through many plugins, or Book Like a Boss, CalendarHero and some other scheduling tools.
    The quality of audio is good most of the time. Same as for the video, good most of the time.
    The added advantage is that now, with the pandemic, it got more press and more people learned how to use it as well.

    Cons

    I don't like the fact that software needs to be installed. It does have a web version, but even then it's less reliable.
    It requires a learning period to get on how to use it. If you have a co-host who isn't familiar, it becomes an embarrassing trip to start teaching them in the middle of the presentation.
    Many times, when I was a participant, not a host, I could see the hosts struggling with settings and getting things to work. Some hosts don't even know how to mute participants so it gets very distracting.
    It often glitches due to either the internet connection or some other reason, but I have a very fast internet speed that doesn't present me any problems in other tools.
    Some things about the tool aren't intuitive, and they haven't fixed them or changed them at all, in all this time, and I'd imagine, a huge amount of feedback.
    Since it's mainly software-based, people with Windows 10 S will not be able to use it, and you'd have to instruct participants how to "Join from browser". If it just you, one-on-one it's no big deal, but when there are more participants, each having their own problems, then you've got a problem.

    Steve A.
    Overall rating
    • Industry: Sports
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Zoom is a solid tool to replace f2f meetings

    Reviewed on 21/07/2021

    My company has been using Zoom for meetings for over a year. Despite some occasional and ongoing...

    My company has been using Zoom for meetings for over a year. Despite some occasional and ongoing challenges with the product, we find it a decent substitute for in-person meetings.

    Pros

    Mostly easy to use an intuitive for most users - did not require a lot of support.
    Good call quality most of the time.
    Software was sefl-installed.

    Cons

    Integration with Outlook stopped working for me - had to uninstall - was causing problems.
    Occasionally cannot get into meetings - has caused big problems.
    Some settings are esoteric and challenging for users.
    Remote control feature is hard to find/use.
    Users still have trouble distinguishing between their personal and business accounts.
    We record all meetings and recordings are hard to manage - bulk download and delete features would be incredibly useful.

    Maaz K.
    Overall rating
    • Industry: Computer Software
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Zoom Meetings, your virtual conference room

    Reviewed on 13/07/2021

    My experience with Zoom Meetings has been very pleasent. It helped me (along with thousands of...

    My experience with Zoom Meetings has been very pleasent. It helped me (along with thousands of others) to get my lectures and complete my study from home during the lockdown period caused by Corona pandemic.

    Pros

    Zoom meetings is a superb audio and video calling client. You can comnect with multiple people at a time using it. It allows you to hold meetings, conduct classes and lectures, and attend conferences and seminars virtually right from your desk and actually participate in it. Participants can share files of different formats with each other in it. Also its screen sharing feature allows a participant to share his screen with other participants of the meeting when discussing a document or slides etc. Zoom meetings is equally useful on both computer and smartphone platforms. It also has a free version available for those who can't afford license fee, only with a few small limitations.

    Cons

    In its free version, the meeting session terminates automatically after 40 minutes and you have to re-initiate the meeting to continue further. The video quality is sometimes poor on bad internet connection, which may be a result of its high bandwidth requirements.

    Showing 5 reviews of 8,734 Read all reviews

    Zoom Meetings FAQs

    Below are some frequently asked questions for Zoom Meetings.

    Zoom Meetings offers the following pricing plans:

    • Starting from: £11.99/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Zoom Meetings has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Zoom Meetings supports the following languages:

    Chinese, English, French, German, Japanese, Portuguese, Russian, Spanish

    Zoom Meetings supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Zoom Meetings integrates with the following applications:

    Absorb LMS, Acuity Scheduling, Asana, Bitbucket, Blackboard Learn, Book Like A Boss, Box, CANVAS, Calendly, Dropbox Business, Egnyte, Facebook, GitHub, GitLab, Gmail, Gong.io, Google Calendar, Google Drive, Google Workspace, HipChat, HubSpot CRM, HubSpot Marketing Hub, Intercom, JIRA Service Management, Jira, Kaltura Video Platform, Keap, LearnUpon, LinkedIn for Business, Marketo Engage, Microsoft 365, Microsoft Outlook, Microsoft Teams, Moodle, New Relic One, Okta, OneLogin, Oracle Eloqua, PagerDuty, Panopto, Pardot, PayPal, Redbooth, Salesforce Sales Cloud, Schoology, ServiceNow, Skilljar Customer Education, Skype for Business, Slack, Statuspage, Thought Industries, Trello, Trint, YouCanBook.me, Zapier, Zendesk, appointlet

    Zoom Meetings offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Zoom Meetings.