---
description: Learn how Zoom Workplace can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Zoom Workplace.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoom Workplace Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/528/video-conferencing/software) > [Zoom Workplace](/software/111633/zoom-video-conferencing)

# Zoom Workplace

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> Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace.
> 
> Verdict: Rated **4.6/5** by 14687 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoom Workplace

 Zoom’s HD video and high quality audio features create an immersive video conferencing experience and help remote attendees to communicate with their team as though they were in the same room.&#10;&#10; With ZoomRooms video conference participants can wirelessly and securely share content from any device. &#10;&#10; Webinar hosts can designate up to 25 interactive panelists to present and screen-share with thousands of attendees, run polls, and answer attendee questions as they come in.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14687 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom
- **Founded**: 2011

## Commercial Context

- **Starting Price**: £11.99
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Basic - for personal meetings: Free &#10;&#10;Pro - for small teams: £11.99/month/host&#10;&#10;Business - for small \&amp; medium sized businesses:  £15.99/month/host (min 10 hosts)&#10;&#10;Enterprise - for large enterprises: £15.99/month/host (min 100 hosts)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States

## Features

- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity/News Feed
- Alerts/Notifications
- Annotations
- Attendance Management
- Attendee Management
- Audience Engagement
- Audio Calls
- Audio Capture
- Audio Recording
- Audio/Video Conferencing
- Auto Framing
- Auto-Dialer
- Automatic Transcription
- Availability Management
- Brainstorming

## Integrations (108 total)

- Adobe Acrobat
- Adobe Export PDF
- Agentforce
- Amazon Chime
- Asana
- Asana for Gmail for G Suite
- Ashby
- Attention
- Avoma
- Blackboard
- Boomerang for Gmail
- Box
- Bullhorn
- CRM Assistant for Gmail™
- Calendar Scheduling Software for Teams

... and 93 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Video Conferencing Software](https://www.getapp.co.uk/directory/528/video-conferencing/software)

## Related Categories

- [Video Conferencing Software](https://www.getapp.co.uk/directory/528/video-conferencing/software)
- [Scheduling Software](https://www.getapp.co.uk/directory/233/scheduling/software)
- [Unified Communications Software](https://www.getapp.co.uk/directory/599/unified-communications/software)
- [Calendaring Software](https://www.getapp.co.uk/directory/679/calendar/software)
- [Screen Sharing Software](https://www.getapp.co.uk/directory/1779/screen-sharing/software)

## Alternatives

1. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (11166 reviews)
2. [Google Workspace](https://www.getapp.co.uk/software/90761/google-workspace) — 4.7/5 (17731 reviews)
3. [Google Meet](https://www.getapp.co.uk/software/121823/google-hangouts) — 4.5/5 (12178 reviews)
4. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24219 reviews)
5. [GoTo Meeting](https://www.getapp.co.uk/software/20464/gotomeeting) — 4.4/5 (11531 reviews)

## Reviews

### "Zoom means Easier" — 5.0/5

> **cynthia** | *22 April 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: When using zoom, I feel like it has been an effective way to be able to give the flexibility for clients when scheduling appointments. It allows for me and staff to come together to discuss things happening within the agency or within our clients. I would say it is cost efficient and and easy to navigate. The video calls show a great visual compared to others  application I have used.
> 
> **Cons**: There are not anything that I dislike about zoom as I use it on a daily basis. Like most applications. There can be some lagging but not very often
> 
> When using zoom I feel like it makes it more effective when meeting with clients or holding meetings. It has been an appropriate way to efficiently communicate with others after covid.

-----

### "Zoom - Making Distance a Whole Lot Closwer" — 5.0/5

> **Monica** | *20 August 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The extremely quick execution -- meetings can be set up \&amp; link sent to invitees within seconds; love being able to schedule meetings; zoom is extremely useful whether for 1-1 meetings or large group sessions.
> 
> **Cons**: Occasionally links for re-curring meetings glitch and users cannot access and a new link needs to be generated.
> 
> We have been using Zoom since 2020 in various settings, from 1-1 meetings with colleagues working remotely or overseas to online small groups; to mini-conference sessions, Zoom has been a great asset for connecting easily and more frequently with colleagues in different locations as well as creating greater collaboration opportunities with organizations in different regions or countries.

-----

### "Zoom Workplace" — 3.0/5

> **Victoria** | *13 July 2026* | Financial Services | Recommendation rating: 7.0/10
> 
> **Pros**: Reliable Performance: Video and audio quality are consistently strong. It handles large-scale webinars and cross-team meetings with ease.Built-in AI Tools: The AI Companion is a standout, providing automated meeting summaries, action items, and quick catch-up threads so users don't miss a beat.Usable Whiteboard \&amp; Collaboration: Unlike some clunky alternatives, the interactive whiteboard and screen-sharing tools are highly functional directly during live calls.Calendar \&amp; Email Integration: Seamless syncing with tools like Google Workspace and Microsoft Outlook makes scheduling and tracking invitations virtually frictionless.
> 
> **Cons**: System Resource Heavy: The desktop client can consume significant battery life and processing power, which can lead to performance lags on older machines.Feature Creep: Because Zoom has packed in so many new features—such as Mail, Calendar, and Notes—some users feel the interface has become slightly cluttered compared to its originally stripped-back design.Learning Curve: Navigating the dozens of advanced settings can feel overwhelming to less tech-savvy users.
> 
> The only thing I don't like about Zoom is when you use it on your phone the connection keeps dropping during zoom meetings and you if a meeting is closed one has tomeeage the hosts and ask them to let me back in again.

-----

### "Best Video Platform for Online Teaching" — 5.0/5

> **Shannon** | *20 June 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: It’s is one of the only video platforms that you can share your sound without having to share your video simultaneously. I love the spotlight for feature for being able to make myself the “big screen” for my students or I can also spotlight them for their classmates to see\! It’s amazing for teaching online.
> 
> **Cons**: I wish the recorded video quality was better. Once you download it, it’s not as good as it was live.
> 
> I have been using Zoom 6 days a week for 6 years now with thousands of kids. I love that it allows me to teach online and is user friendly enough that the kids learn to navigate it relatively easily as well. I have 3 year olds that can successfully use Zoom for online classes\!

-----

### "It does the job for client calls, but it's nothing fancy." — 4.0/5

> **Keith** | *23 August 2026* | Facilities Services | Recommendation rating: 8.0/10
> 
> **Pros**: We switched to Zoom, mostly because clients actually know how to use it. I don't have to walk them through every single step anymore. The link just works, they click it, and we’re talking. It’s been easy enough to record depositions and witness interviews, too. Plus, screen sharing when we're reviewing documents with co-counsel doesn't drop out all the time like our old setup did. The waiting room feature is a big help, at least, since I can control exactly who joins those sensitive calls.
> 
> **Cons**: Pricing keeps creeping up for features we don't even need. Their AI meeting summary thing is useless for legal work - misses critical details and I wouldn't trust it anyway. The interface changes every few months which is annoying when you just want consistency. Breakout rooms are clunky when coordinating with multiple experts on complex cases.
> 
> It's become the default because everyone has it, not because it's exceptional. For client consultations and remote hearings it gets the job done reliably. I'm not thrilled about the cost but switching would create more headaches than it solves. Works well enough that I don't think about it much, which is probably the best you can ask for.

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## Links

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| en | <https://www.getapp.com/it-communications-software/a/zoom-video-conferencing/> |
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| pt-PT | <https://www.getapp.pt/software/111633/zoom-video-conferencing> |

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