---
description: Learn how Mproof can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Mproof.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mproof Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Mproof](/software/111863/clientele-itsm)

# Mproof

Canonical: https://www.getapp.co.uk/software/111863/clientele-itsm

> Clientele ITSM is an ITSM software for every type of service organization to improve processes \& empower customers to be self-sufficient through self-service
> 
> Verdict: Rated **4.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Mproof

 See all open tickets and support calls at a glance with Clientele ITSM. 

 Track the performance of service desk employees. 

 Manage service level agreements with a birdseye view. 

 Share discoveries with others with an array of reports.

 Pinpoint the underlying causes of structural problems within the organization with tools for problem management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 3 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mproof
- **Founded**: 1997

## Commercial Context

- **Starting Price**: €69.00
- **Pricing model**: Per Feature
- **Pricing Details**: Contact Mproof for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Dutch, English
- **Available Countries**: Netherlands, United States

## Features

- Activity Dashboard
- Availability Management
- Change Management
- Configuration Management
- Contract/License Management
- Incident Management
- Knowledge Base Management
- Problem Management
- Project Management
- Release Management
- Self Service Portal
- Third-Party Integrations

## Integrations (1 total)

- Microsoft 365

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [ITSM Tools](https://www.getapp.co.uk/directory/292/it-service-management-itsm/software)

## Alternatives

1. [SysAid](https://www.getapp.co.uk/software/90863/sysaid) — 4.5/5 (511 reviews)
2. [Proactivanet](https://www.getapp.co.uk/software/2063855/proactivanet) — 4.8/5 (52 reviews)
3. [ManageEngine Endpoint Central](https://www.getapp.co.uk/software/103857/manageengine-desktop-central) — 4.6/5 (1485 reviews)
4. [ServiceNow](https://www.getapp.co.uk/software/9156/servicenow) — 4.5/5 (344 reviews)
5. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.5/5 (685 reviews)

## Reviews

### "Great software to help us out with our business" — 4.0/5

> **Arjan** | *7 March 2017* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Dashboard functionality
> 
> **Cons**: We are using SaaS. After upgrade we have new client software to install. This should not be done after next release. That will help us very much for deployment.
> 
> We are using Clientele ITSM for managing our projects, storing customer data and for quote management. We are happy with the dashboard functionality and the possibility to export data to Excel or whatever other system. We run quick analyses for benchmarking and we have complete overview of all important projects.

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### "Very complete and consistent ITSM software suite for Managed Service Providers" — 5.0/5

> **Mike** | *27 February 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: It's very complete with support for all sorts of tickets
It has the ability to separate accounts, which is very suitable for MSP's
Extensive reporting options
Integration with Microsoft Exchange and Microsoft Active Directory
Available as an On-Premise or as a SaaS-solution
> 
> **Cons**: Clientele ITSM needs Windows 7 or Windows 10 to operate (it's not browser based yet)
The interface might be familiar to some, but out-dated looking to others.

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### "Good for starters...not much else" — 3.0/5

> **William** | *6 May 2021* | Information Technology & Services | Recommendation rating: 3.0/10
> 
> **Pros**: It forces a workflow on the helpdesk. If you come from a situation where you don't have any ticketing solution in place, this tools helps to give the employees structure in their work.
> 
> **Cons**: - The lack of integration options
- The 'web portal'. It's in development for at least 2 years, and not nearly useable
- Very limited customization options. 
- Not truly a cloud product
- Click heavy
- Cluttered interface
- Outdated technology (Crystal reports, static Windows helpfile)
> 
> The company is nice, friendly, fast with support and responses. The product is dated.

## Links

- [View on GetApp](https://www.getapp.co.uk/software/111863/clientele-itsm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/clientele-itsm/> |
| en-AE | <https://www.getapp.ae/software/111863/clientele-itsm> |
| en-AU | <https://www.getapp.com.au/software/111863/clientele-itsm> |
| en-CA | <https://www.getapp.ca/software/111863/clientele-itsm> |
| en-GB | <https://www.getapp.co.uk/software/111863/clientele-itsm> |
| en-IE | <https://www.getapp.ie/software/111863/clientele-itsm> |
| en-NZ | <https://www.getapp.co.nz/software/111863/clientele-itsm> |
| en-SG | <https://www.getapp.sg/software/111863/clientele-itsm> |
| en-ZA | <https://www.getapp.za.com/software/111863/clientele-itsm> |
| es | <https://www.getapp.es/software/111863/clientele-itsm> |
| es-CL | <https://www.getapp.cl/software/111863/clientele-itsm> |
| es-CO | <https://www.getapp.com.co/software/111863/clientele-itsm> |
| es-MX | <https://www.getapp.com.mx/software/111863/clientele-itsm> |

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