---
description: Learn how Helix IM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Helix IM.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Helix IM Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/580/issue-tracking/software) > [Helix IM](/software/112745/helix-im)

# Helix IM

Canonical: https://www.getapp.co.uk/software/112745/helix-im

> Helix IM, a module within Perforce's Helix ALM suite, supports the issue management and reporting of development defects, tasks and change / feature requests
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Helix IM

Perforce's Helix IM, the issue management module within its Helix ALM suite, supports complex project managers with logging, tracking and reporting on bugs, defects, tasks, feature / change requests, and other development-related issues.

Automatic import and parsing of feedback emails enables feature and change requests to be baked into the issue resolution process, using time-based escalation rules and acknowledgement notifications to inspire confidence within a customer base.

When used in combination with Helix TCM, defects can be linked automatically to failed test runs to form a fully traceable history of test failure resolution.

Inform all stakeholders of issue management progress with a range of feedback features including dashboards, burn-up / down charts, task boards for tracking task handling, plus customizable reports.

Available as an Enterprise-level standalone issue tracker and workflow management module, Helix IM is also seamlessly integrated with the wider Helix ALM product suite, while its SOAP-based SDK facilitates custom connectivity to other apps.

## About the vendor

- **Company**: Perforce
- **Location**: Minneapolis, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact Perforce directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Curaçao, Denmark, Dominica, Dominican Republic, El Salvador, Finland and 33 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Audit Trail
- Backlog Management
- Bug Tracking
- Charting
- Customisable Reports
- Dashboard
- Feedback Management
- Issue Management
- Issue Tracking
- Monitoring
- Prioritisation
- Projections
- Status Tracking
- Task Management
- Task Planning
- Task Progress Tracking
- Ticket Management

## Integrations (6 total)

- Chef Enterprise Automation Stack
- Docker
- Explorer Eclipse
- GitHub
- Jira
- Perforce ALM

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Issue Tracking Software](https://www.getapp.co.uk/directory/580/issue-tracking/software)

## Related Categories

- [Issue Tracking Software](https://www.getapp.co.uk/directory/580/issue-tracking/software)
- [Bug Tracking Software](https://www.getapp.co.uk/directory/1003/bug-tracking/software)

## Alternatives

1. [JIRA Service Management](https://www.getapp.co.uk/software/91811/jira-service-management) — 4.5/5 (763 reviews)
2. [Jira](https://www.getapp.co.uk/software/9953/jira) — 4.4/5 (15312 reviews)
3. [GitHub](https://www.getapp.co.uk/software/90537/github) — 4.8/5 (6155 reviews)
4. [Zoho Projects](https://www.getapp.co.uk/software/9910/zoho-projects) — 4.5/5 (856 reviews)
5. [Wrike](https://www.getapp.co.uk/software/9964/wrike) — 4.4/5 (2887 reviews)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/112745/helix-im)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/112745/helix-im> |
| de-AT | <https://www.getapp.at/software/112745/helix-im> |
| en | <https://www.getapp.com/it-management-software/a/helix-im/> |
| en-AE | <https://www.getapp.ae/software/112745/helix-im> |
| en-AU | <https://www.getapp.com.au/software/112745/helix-im> |
| en-CA | <https://www.getapp.ca/software/112745/helix-im> |
| en-GB | <https://www.getapp.co.uk/software/112745/helix-im> |
| en-IE | <https://www.getapp.ie/software/112745/helix-im> |
| en-NZ | <https://www.getapp.co.nz/software/112745/helix-im> |
| en-SG | <https://www.getapp.sg/software/112745/helix-im> |
| en-ZA | <https://www.getapp.za.com/software/112745/helix-im> |
| es | <https://www.getapp.es/software/112745/helix-im> |
| es-CL | <https://www.getapp.cl/software/112745/helix-im> |
| es-CO | <https://www.getapp.com.co/software/112745/helix-im> |
| es-MX | <https://www.getapp.com.mx/software/112745/helix-im> |
| fr | <https://www.getapp.fr/software/112745/helix-im> |
| fr-BE | <https://fr.getapp.be/software/112745/helix-im> |
| fr-CA | <https://fr.getapp.ca/software/112745/helix-im> |

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