--- description: Learn how PRIME BPM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for PRIME BPM. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PRIME BPM Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Business Process Management Software](/directory/273/business-process-management-bpm/software) > [PRIME BPM](/software/112781/prime-bpm) # PRIME BPM Canonical: https://www.getapp.co.uk/software/112781/prime-bpm Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/112781/prime-bpm?page=2) > PRIME BPM is a cloud-based business process management (BPM) platform which is aimed at both business users and process experts. The software allows users to map, analyze, monitor, and improve their business processes centrally, from anywhere, at any time. > > Verdict: Rated **4.4/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PRIME BPM Map locking functionality ensures that only one user at a time can edit each process map. Parallel and series process approvals are supported, and approvers can select individual attributes or entire maps to approve or reject. Comments can be made on process maps, tasks, or attributes to request changes, with an at-a-glance summary of all comments made against a particular process, attribute, or tasks, and the ability to switch comments on or off when viewing process maps. A range of reports can be generated, including simulation reports, impact analysis reports, and process improvement reports, and users can customize report templates to suit their organization, and customize standard operating procedures (SOPs) by consolidating all work instructions for each task. Notifications can be switched on or off, and can alert users to process approvals or rejections, pending improvements, process audits or compliance matters which are due, overdue improvement tasks, inaccurate information, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 45 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PRIME BPM - **Location**: Brisbane City, Australia - **Founded**: 2015 ## Commercial Context - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Contact PRIME BPM for full pricing information. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Activities - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Audit Management - Audit Trail - Business Process Control - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Customisable Templates - Customizable Fields - Data Import/Export - Decision Making - Drag & Drop - Flows - Mobile Access ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Business Process Management Software](https://www.getapp.co.uk/directory/273/business-process-management-bpm/software) ## Related Categories - [Business Process Management Software](https://www.getapp.co.uk/directory/273/business-process-management-bpm/software) - [Workflow Management Software](https://www.getapp.co.uk/directory/566/business-workflow/software) ## Alternatives 1. [Lucidchart](https://www.getapp.co.uk/software/9670/lucidchart) — 4.5/5 (2268 reviews) 2. [GBTEC Platform](https://www.getapp.co.uk/software/2046636/BIC-Platform) — 4.4/5 (81 reviews) 3. [Zapier](https://www.getapp.co.uk/software/100222/zapier) — 4.7/5 (3082 reviews) 4. [Visio](https://www.getapp.co.uk/software/91066/visio) — 4.5/5 (3284 reviews) 5. [Asana](https://www.getapp.co.uk/software/90584/asana-pm) — 4.5/5 (13740 reviews) ## Reviews ### "The potential PRIME provides to an organization is immeasurable." — 4.0/5 > **Verified Reviewer** | *25 March 2018* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: The scenario builder allows you to modify a current process quickly and effectively to see quickly how possible changes can benefit an organization. > > **Cons**: Lists that are populated during process creations are not in alphabetical order however submitting this as a possible improvement to PRIME would see this change being made as part of a future upgrade. PRIME's responsiveness to user suggestions is great and refines the product to the user needs. > > The commencement of capturing our organizations processes for improvement. ----- ### "Process Mapping" — 5.0/5 > **Annette** | *9 December 2020* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: Prime BPM is easy to use and implement. > > **Cons**: Some little quirks - sometimes response time is a little slow > > Prime BPM has been a valuable tool to map processes within the organisation. It is easy to use, intuitive as long as user understands what a process is and the support from the provider has been very very good. ----- ### "Great product specifically focused on BPM" — 3.0/5 > **Samantha** | *15 December 2020* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: This software is so much more than a process mapping tool. Not only does it take the pain and frustration out of mapping processes, but it facilitates fast and effective analysis of improvement suggestions by rapidly assessing efficiencies, value-adds, and cost savings. > > **Cons**: Sometimes we've found it difficult extracting the data entered into outputs that can be reviewed by non-licensees. > > Overall - we've found the product very valuable and the support extremely responsive. The product is not burdened with unnecessary functionality like some competing products, so it can be understood and navigated easily. ----- ### "Super combo of process design, improve, simulate and manage project" — 5.0/5 > **Raj** | *11 September 2024* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: Process simulation functionality which allows user to simulate multiple scenarios. > > **Cons**: I prefer to start from process mining in order to reduce time however, when it comes to cost mining is costliest part so prime is doing well balancing both cost and functionality. > > Excellent tool which can design, improve, simulate and allow you to manage the process improvement projects. ----- ### "Prime Software for Local Goverment" — 4.0/5 > **Renee** | *15 February 2019* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: An easy to use software which is ready to do the calculations for you. You can allow many editors to follow the same methodology which is agreed to by the organisation and continue to develop from there. Small chunks are fine, starting with just the Process library can allow you to find quick wins and a big picture view to determine what is next for full evaluation and to keep your organisation on point. > > **Cons**: The administration of users is more finicky than the rest of the software, having to add each module or framework to each individual user rather than to entire groups is difficult. > > I think that PRIME BPM the software and all staff that I have had dealings with make it very clear that this is a program which has been tried and tested by the owners. They will give you the knowledge required to get in and get the job done, and I love that about them. They are not a buy and forget you kind of company - the check-ins and ability to question for support is a definite win and what makes PRIME an excellent supplier. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/112781/prime-bpm?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/112781/prime-bpm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data