---
description: Learn how Salesforce Starter can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Salesforce Starter.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Starter Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Salesforce Starter](/software/112791/salesforce-essentials)

# Salesforce Starter

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> Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.
> 
> Verdict: Rated **4.4/5** by 223 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Salesforce Starter

 Data from spreadsheets, calendars, emails, and other systems can be imported and synchronized.&#10;&#10; Einstein Activity Capture automatically tracks emails, meetings, and calls, capturing and synchronizing data directly from users’ inboxes.&#10;&#10; Lightning allows users to personalize Salesforce with custom subsets and lists to track anything.&#10;&#10; Integration with G-Suite enables automatic capture of all Google Calendar and Gmail data, and allows users to access CRM data including contacts, opportunities, and accounts from within Gmail.&#10;&#10; Trailhead, a system designed to teach users how to use Salesforce including creating sales stages, importing contacts, and inviting teammates, provides a setup assistant and in-app guided tutorials.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 223 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 14-day free trial, no credit card required.&#10;$25/user/month (billed annually) for up to 5 users.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, Netherlands, Philippines, Singapore, Taiwan, Thailand, United Kingdom, United States, Vietnam

## Features

- A/B Testing
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Centre Management
- Call Logging
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Catalog Management

## Integrations (8 total)

- ActiveCampaign
- Box
- Docusign
- Dropbox Business
- Dropbox Sign
- Nicereply
- PandaDoc
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.co.uk/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.co.uk/directory/230/crm/software)
- [Online CRM Software](https://www.getapp.co.uk/directory/232/online-crm/software)
- [Contact Management Software](https://www.getapp.co.uk/directory/337/contact-management/software)
- [Lead Management Software](https://www.getapp.co.uk/directory/339/lead-management/software)
- [Predictive Lead Scoring Software](https://www.getapp.co.uk/directory/678/predictive-lead-scoring/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.co.uk/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [EngageBay CRM](https://www.getapp.co.uk/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)
5. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18768 reviews)

## Reviews

### "Salesforce Admin Review" — 4.0/5

> **James** | *19 October 2023* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Extremely customisable, has a wide range of features and functionality, extremely powerful In the amount of automations and how you display the system to the end users which can keep it easy for them to use
> 
> **Cons**: The range of features does in turn make take away from the core capability of the system which is to be a good crm; it lacks basic features you would expect from a product so expensive sometimes
> 
> Overall very good, there’s a reason it’s the top CRM in the world, but the backend is very difficult to manage, lots of nuances and takes a dedicated person to manage the platform

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### "Easy to Use" — 5.0/5

> **Katelynn** | *9 December 2022* | Fund-Raising | Recommendation rating: 10.0/10
> 
> **Pros**: I like that it works as a CRM even though it was created for a slightly different purpose. As a grant writer I can record every interaction with a funder and I can include the proposal and any other documentation we have received. It is easy to find the entire history with that organization and it really helps me track everything in one place.
> 
> **Cons**: I do wish the task tracking was set up a little differently, or at least customizable if it isnt already and I'm just not aware of it. I use task tracking to record every interaction I have with a funder but it doesn't perfectly fit for that. For instance I want to record that I emailed them and I have to select a "due date" but there isn't a due date for that. I just put today's date but I wish I could customize it so that it just said date. It would also be nice if I could record comments on the same page as I record a task but I have to save the task then reopen it and then I can write the comments detailing it.
> 
> Overall this is a great product. As a grant manager I use this to record all of my interactions with funders and potential funders and it has been the easiest to use product that I have used over my decade of experience.

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### "No quick details or references without running reports" — 3.0/5

> **Lisa** | *7 June 2023* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: I like the contact database and the information stored.
> 
> **Cons**: I don't like the email functionality or the notes / tasks available.  I don't like that you cannot view the activities tab and see what notes were taken without having to expand each note.
> 
> It is a lot of extra work for someone wanting details on a customer.

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### "Ridiculously Expensive" — 5.0/5

> **Ernest** | *3 February 2022* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: Nice interface, lots of features. I never understood the system enough to offer more Pros.
> 
> **Cons**: Only for Mid-Large - Large Business. Salesforce is not for small business, because it is cost prohibitive. Salesforce nickel and dimes for everything, including an unethical override for their CPQ billing. I am stuck in a contract and still paying for Essentials. However, it was much more economical to use another CRM/Subscription Management System and pay Salesforce until my contact is over.
> 
> I stopped using because I could never understand  how to fully set up the system. Salesforce referred a 3rd party developer to set up system, they wanted $28,000 to set up system. Kinda shady.

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### "Great experience working with salesforce platforms" — 5.0/5

> **Julio Cesar** | *10 March 2023* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: All I need in one place, quick response from the platform and cloud.
> 
> **Cons**: Trouble shooting at weekends and slow verification process
> 
> Basically, all my days at work depens on salesforce, very efficient at the moment, it also helps me out to improve my sales day by day.

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## Links

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| en | <https://www.getapp.com/customer-management-software/a/salesforce-essentials/> |
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| nl-BE | <https://www.getapp.be/software/112791/salesforce-essentials> |

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