--- description: Learn how Microsoft Power Automate can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Microsoft Power Automate. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Microsoft Power Automate Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/1397/artificial-intelligence/software) > [Microsoft Power Automate](/software/112833/microsoft-power-automate) # Microsoft Power Automate Canonical: https://www.getapp.co.uk/software/112833/microsoft-power-automate Page: 1 / 11\ Next: [Next page](https://www.getapp.co.uk/software/112833/microsoft-power-automate?page=2) > Microsoft Power Automate is an advanced automation platform that offers a range of capabilities, including BPA, DPA, RPA, process/task mining, and AI-powered automation. With Power Automate, users can streamline their workflows and automate tasks across multiple applications and services. > > Verdict: Rated **4.4/5** by 233 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Microsoft Power Automate • Multiple actions and advanced options can be added to flows with a single trigger, such as using an item added to SharePoint to trigger sending an email and creation of a file in Dropbox. • Microsoft Power Automate provides a flow template library for users to select from and either use directly or customize to their needs. • Recurring flows can be scheduled to perform single or multiple tasks once every minute, hour, or day, on a specified date, or after a defined number of minutes, hours, or days. • Automated workflows can be created to process approvals for requests or documents, with email notifications for approvers, and all approval requests accessible through a unified approvals center. • Data loss prevention (DLP) can be used to define which connectors can access or share business data to prevent sensitive data from being published. • AI Builder can effortlessly automate repetitive or time-consuming tasks. It can extract data from documents, create reports and even respond to customer inquiries without human intervention. • Using the "Describe it to design it" feature, users can easily create flows by describing them in natural language. This simplifies and speeds up the flow creation process, resulting in flows that are more likely to be utilized. • The native iOS and Android apps allow users to create automated workflows, generate and share buttons that trigger workflows with a tap, and receive push notifications for flow activity. • The Power Automate platform offers a wide range of connectors, so you can easily integrate your existing applications and systems. Microsoft has recently introduced two new features: • Copilot, an AI assistant that provides suggestions for actions, connectors, parameters, and supports debugging flows. • Create text with GPT, another AI-powered feature that generates text for multiple purposes like content creation, feedback collection, and document information extraction. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 233 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft Power Automate can be licensed on a per-user or per-bot basis. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Czech, Danish, Dutch, English, European Portuguese, French, German, Greek, Hebrew, Italian, Japanese, Korean, Latin, Latvian, Polish, Portuguese, Romanian, Russian, Slovenian, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, India, Indonesia, Ireland, Italy, Japan, Latvia, Malaysia, Mexico, Netherlands and 11 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Attended Automation - Audit Trail - Auto Extraction - Business Process Automation - Business Process Control - Chatbot - Code-free Development - Configurable Workflow - Customer Segmentation - Customisable Templates - Customizable Fields - Data Aggregation and Publishing - Data Capture and Transfer ## Integrations (14 total) - Box - Google Drive - Mailchimp - Meta for Business - Microsoft 365 - Microsoft Excel - Microsoft Outlook - Microsoft Power BI - Microsoft SharePoint - Microsoft Teams - OneDrive - Salesforce Sales Cloud - Trello - Twitter/X ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Artificial Intelligence (AI) Software](https://www.getapp.co.uk/directory/1397/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence (AI) Software](https://www.getapp.co.uk/directory/1397/artificial-intelligence/software) - [Data Collection Software](https://www.getapp.co.uk/directory/707/data-collection/software) - [Workflow Management Software](https://www.getapp.co.uk/directory/566/business-workflow/software) - [Business Process Management Software](https://www.getapp.co.uk/directory/273/business-process-management-bpm/software) - [Data Integration Tools](https://www.getapp.co.uk/directory/654/integration/software) ## Alternatives 1. [Jira](https://www.getapp.co.uk/software/9953/jira) — 4.4/5 (15312 reviews) 2. [monday.com](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (5726 reviews) 3. [viaSocket](https://www.getapp.co.uk/software/2077932/viasocket) — 4.8/5 (640 reviews) 4. [Zapier](https://www.getapp.co.uk/software/100222/zapier) — 4.7/5 (3043 reviews) 5. [Asana](https://www.getapp.co.uk/software/90584/asana) — 4.5/5 (13547 reviews) ## Reviews ### "Powerful Automation Software" — 5.0/5 > **Nothando** | *6 February 2021* | Banking | Recommendation rating: 8.0/10 > > **Pros**: Late last year, my department had a challenge with getting approvals done on time or work flows being submitted to team members,. Notifications and reminders were sent out manually which affected productivity. After some research I came across workflows which later turned to power automate and the following features really stood out to me in a positive way. 1. We did not break the budget - Initially, we opted for a power automate license which cost around $12 and was mostly utilized by my department. Later on, the main company adopted MS O365 and included PA license as part of the main license and allowing better integration with th e rest of the MS office features. This was a pleasant surprise. 2.Ease of use - I am not very computer/software conversant but it took me less than one business week to figure out how to use Flow/PA. Some of my colleagues were proficient after one or two YouTube videos. 3. Easy to debug - when PA crashes, it's very easy to pinpoint what the main problem/cause of the crash is. This saves time and i do not have to log a ticket with IT to have it resolved. 4. I have noted that the templates available on PA are the only things I need to get my work done. I use PA to connect employees and the CRM systems and I was able to connect these by simply following a template. > > **Cons**: Further to my point about how easy it is to resolve crashes on PA, the biggest con of this software is inadvertently how much it crashes when you have a large number of tasks to multiple people or to external individuals. The second con I found is that it is hard, actually impossible to connect the cloud services available on PA to other non Microsoft cloud services. This is a big disadvantage because as a company, we work with external vendors who use other cloud based systems. This problem is pushing companies to buy extra licenses /software purchases or make alternative plans with vendors. This is sometimes frustrating. > > Overall, I am quite happy and I no longer lose business hours sending reminders, having unnecessary meetings about workflows or even approving simple tasks. Other than the occasional email about a failed workflow, everything works just as intended. I do believe that Microsoft could improve this feature but until then, it will work just fine and does satisfy my business and departmental needs. ----- ### "Automated thousands of hours of manual work using power automate" — 5.0/5 > **Allen** | *25 January 2022* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: Power automate has a pretty easy to use graphical user interface to click and drag functions together to build an automated workflow. Can be scaled and implemented quite quickly within your organization. Also connects to a lot of existing microsoft products/ecosystem so it could automate a lot of desktop procedures for any organization that uses microsoft (which is a majority of large scale orgs). I like the pre-built automated templates you can use, and the access to third party templates (some cost additional money) that automate various desktop procedures for you. Also has advanced AI/ML analytics/functional capabilities. > > **Cons**: Customer support is okay/pretty trash - it involves searching/posting in their forums and hoping someone has the same issues as you for answers. Essentially I had to figure out how to use most of the functionality myself because of the lack of guides/training available for this compared to other tools. Also get a lot of random unexplained glitches with flows i've already built but haven't touched but break for unknown reasons (I'm guessing its because the vendor is pushing updates which could break existing functionality). I can build the exact same flow twice but if i don't build it in a specific order, your flow just wont work. I also don't like how it logs me out of connections within my flows, which then requires me to regularly log back in to re-establish these connections so my flows can continue to work (although this might be a organizational security issue). Q\&A and testing of the code for errors is also pretty basic and needs to be robustly improved. If i want to run through my flow to identify errors, there's limited functionality to allow me to do so effectively. For example, if i build a loop with various stored procedures in it, building it in a certain way will not allow you to open the loop to see which stored procedure isn't working. You would need to build the flow in a certain way (that sometimes isn't the most practical) so it would allow you to properly troubleshoot it. > > Overall pretty good. Quick learning curve if you have even the most basic background in programming. You can implement powerful automated tools that could cut down a lot of manual processing for your organization. I was able to build a solution to replace/replicate a CRM tool (that costed us 6 figures to maintain) using power automate to piece together various other MS office applications together (eg. sharepoint, outlook, etc..). Examples of things i've used this to automate was workflow management (automated emails to get approvals for documents), report creation (pre-populate word/powerpoint presentations and templates with data collected from various sources), intake and customer management workflow (building forms to collect and store information to a database, then tracking those intakes and automatically requesting approvals through a workflow), reporting, etc.. There's also capabilities to use pre-built AI functions for things like image recognition (eg. scanning a invoice to automatically populate it to a database instead of having someone read over it) which can automate a lot of manual work for your org ----- ### "Good for 365 apps, but leaves me wanting more power and simplicity" — 3.0/5 > **Lucas** | *22 November 2024* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: A certain level of access is included with MS 365, so that's a big plus. Power Automate connects well to the 365 suite. And the builder interface has a pleasant, pro-business aesthetic typical of Microsoft products. > > **Cons**: The AI coach is confusing and produces errors--or perhaps I lack the knowledge of how to use its inputs. Creating simple approval workflows is much too complicated. > > We use Power Automate for several regular automations, one of which is a rather interesting weekly mail merge. Once the automations are correctly set up, they run reliably. However, this tool assumes a higher level of technical knowledge than some competitors, including Zapier. ----- ### "Best workflow software for microsoft users." — 5.0/5 > **Andrei** | *10 December 2022* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The software is friendly to most users and still offers many features. > > **Cons**: For advanced users, it can feel limited. > > Microsoft Power Automate is the best workflow software for avid Microsoft users, it is easy to set up and still offers many features. ----- ### "Flexible & extremely easy to use tool for all things business process automation" — 5.0/5 > **Daniel** | *9 April 2025* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: ease of use and flexibility to automate with internal Microsoft connected applications and 3rd application > > **Cons**: On larger flows (Automations) at times you'll notice performance of all the steps begins to take longer to come to completion > > Overall, it's my go-to resource for automating everything business process related ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.co.uk/software/112833/microsoft-power-automate?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/112833/microsoft-power-automate) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data