PayJunction
About PayJunction
PayJunction is a payment gateway and merchant service which provides mid to large scale enterprises with the tools to process any type of payment in store or online. Features such as smart payment processing, paperless receipts, electronic signature capture, account management, and more allow businesses to accept payments from a variety of sources including swipe cards, chip cards, e-checks, phones, Apple pay, and more.
Businesses and their customers can benefit from a fully digital payment processing experience with PayJunction’s electronic signature capture and digital receipt features. Using the integrated PayJunction payment terminal hardware, users can collect paperless signatures either in-store at the point of sale, or remotely for card-not-present transactions, and signatures are saved to the PayJunction software for secure storage and to enhance anti-fraud measures. Digital receipts can be generated automatically based on data from the POS terminal and sent to customers via email to eliminate the need for paper receipts.
All transactions are stored within the PayJunction platform so that users have access to every client’s transaction history, and the search functionality facilitates the discovery of archived customer data. The back-end system also allows users to manage their smart terminal, process checks, key credit cards, recharge customer accounts, and manage batches, and reports can be viewed to gain insight into business performance and sales statistics.
Key benefits of PayJunction
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- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy enrollment process, good customer service & like the integration into our operating...
Reviewed on 20/01/2018
Less expense to us for the services we needed for credit card processing. Integration with Sycle...
Less expense to us for the services we needed for credit card processing. Integration with Sycle for better reporting & tracking.
Pros
Love the integration in Sycle, efficency of posting payments, tracking payment methods, & assistance with insufficient fund issues with customers. Customer service has been pleasant to work with & helpful.
Cons
I don't care for the length of time it takes for funds to transfer for check payments. The refund process needs to be improved between it & Sycle.
Response from PayJunction
Hi Whitney,
We're glad you're taking advantage of our integration with Sycle!
Check payments are different than credit card payments as they take longer to get cleared by the bank. The bottom of this support article explains ACH processing: https://support.payjunction.com/hc/en-us/articles/212334728-How-do-I-process-an-ACH-transaction-
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Credit Card Processing, Especially for a Business with Multiple Locations
Reviewed on 06/09/2018
So far, so good. It provides much better back end access for running returns or adjustments for...
So far, so good. It provides much better back end access for running returns or adjustments for clients. It allows me to remotely see what my employees are doing as everyone has their own login. Setting up recurring payments or running future transactions on a card (securely) on file is a breeze. The client always gets an emailed receipt, so it's easy to prevent fraudulent charges by employees and charge-backs from customers. The smart terminal is easy to use and helps save a ton of paper by sending e-receipts.
Pros
It's all a virtual terminal, so I can access everything from wherever I am. Having three locations, it's imperative I have one login to check on statements, transactions, etc. With our previous processor I had eight different logins for this. With PayJunction it's all in one place. It also enables me to run a transaction for any location from whichever office I'm in. I don't need direct access to the physical terminal to run a payment. I can even run a payment in person for someone for a different location than I'm currently at to help keep my accounting correct.
Handling remote transactions is amazing with PayJunction. For any remote transaction the client gets an email requesting a signature for the payment, so there's no need for authorization forms to protect us - everything gets signed! All signatures are stored digitally as well, whether as a remote transaction or in person on the PayJunction smart terminal, so there's no need to keep a giant collection of paperwork for credit card transactions. It's all stored digitally and easy to search through/run reports.
Setting up a payment page on our website as a hosted checkout was easy as well. It gives our clients an easy way to pay if we're not in the office and they know their balance due. Everything about PayJunction has made our credit card processing easier and more streamlined.
Cons
Customer support. There's no support on weekends!
They lost Shopify integration and do not have a mobile card reader yet, so I have to use separate companies for those two things.
Response from PayJunction
Hey, thank you for this review! We're glad that our system has improved your day-to-day payment processes!
Our support team has extended its hours over the last year to offer 10 extra hours of support every week. They're now available Monday-Friday from 6 a.m. to 5 p.m. PT. Our team is dedicated to supporting your needs, and we do provide extended, emergency support during select holidays and weekends.
Shopify, unfortunately, ended its partnership with us. We apologize for any inconvenience this decision caused. Lastly, our mobile app is still in development and we would never want to promote a product that wasn't 100% ready. We will hopefully have this out to you in 2019 with the functionality you've come to expect from PayJunction's products and services.
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Pretty good system
Reviewed on 16/09/2022
Overall, as a user, this is one of the easier systems I have used
Overall, as a user, this is one of the easier systems I have used
Pros
It is simple to send payment links and has a straightforward UI. Able to recharge credit card on file and issue refunds smoothly.
Cons
Unable to transmit to our managent system every night for a few hours
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payjunction has been an amazing integration with ezyVet
Reviewed on 01/08/2022
Our overall experience has been great, particularly with customer service. Also, they beat our...
Our overall experience has been great, particularly with customer service. Also, they beat our rates from our previous processor, which were already low, so that was a plus too.
Pros
Payjunction allows our veterinary PMS, ezyVet, to seamlessly take credit card payments in one step. No more mismatched end of day sheets - everything happens in one step so everything always matches. Also the ability to send remote payment links for people picking up medications or for people that need to pay a bill has been wonderful as well.
Cons
I truly don't have anything I'd want updated on Payjunction's end.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great product and customer service.
Reviewed on 21/01/2018
Pros
The ability to email receipts and look up past transactions. Flawless processing and great archiving.
Cons
No concerns other than lack of function if no internet. Don't like minimum monthly usage fees which don't show up on statments.
Response from PayJunction
Hi Richard,
We're glad you like our product!
During power outages we offer phone charge, which allows you to call a number and process a transaction when this occurs. You can learn more about phone charge here: https://support.payjunction.com/hc/en-us/articles/210469378-How-do-I-activate-my-Phone-Charge-account-
Additionally, our mobile app, which is in beta, will be usable in lieu of phone charge.
PayJunction FAQs
Below are some frequently asked questions for PayJunction.Q. What type of pricing plans does PayJunction offer?
PayJunction offers the following pricing plans:
- Starting from: US$50.00/one-time
- Free Trial: Not Available
$0.00 monthly fee. Fees are calculated as: Cost + 0.75% for credit cards and 0.75% for checks.
Q. Who are the typical users of PayJunction?
PayJunction has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does PayJunction support?
PayJunction supports the following languages:
English
Q. Does PayJunction support mobile devices?
PayJunction supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does PayJunction integrate with?
PayJunction integrates with the following applications:
Adobe Commerce, Shift4Shop, Shopify, Sycamore School
Q. What level of support does PayJunction offer?
PayJunction offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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