Name: Noterro
Rating: 4.8 (577 reviews)

About Noterro

Everything you need to run a better practice.
Noterro is an online clinic management tool for Massage Therapists, Physiotherapists, Chiropractors, and other health care providers.

Our practice management software comes equipped with features such as medical charting software, SOAP notes software, predictive charting, patient assessment software and more to help you run a better practice.

Noterro runs securely in the cloud and makes use of elastic infrastructure which scales up and down as needed, allowing cost savings which are passed onto you.

Key benefits of Noterro

Noterro enables patients to check availability, then book appointments at any time, from any internet-enabled device.

Users can connect their appointment schedule to an external calendar, allowing them to view clinic appointments in Google Calendar, iCal, or Microsoft Outlook.

Noterro is mobile-friendly and supports iOS and Android web apps, giving users the flexibility to chart on-the-go via a tablet or smartphone.

Security features including 256-bit encryption, hourly data backups, and access controls ensure sensitive data is managed safely and securely to maintain HIPAA compliance.

Noterro supports email marketing integration with MailChimp, allowing users to create and share newsletters with their entire patient list.

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Starting Price

US$30.00

month

US$0.01

Pricing Options

Free version

Free trial

Free version

Free trial

Features

88

33

Integrations

5

24

Ease of Use

4.6 (577)

4.7 (2,531)

Value for Money

4.8 (577)

4.5 (2,531)

Customer Service

4.8 (577)

4.4 (2,531)

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Reviews

Overall rating

4.8 /5

(577)

Value for Money

4.8/5

Features

4.5/5

Ease of Use

4.6/5

Customer Support

4.8/5

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Showing 5 reviews of 577 Read all reviews

Showing 5 reviews of 577

Jessica

Overall rating

Industry: Hospital & Health Care
Company size: Self Employed
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Noterro Review!

Reviewed on 21/07/2020

I'm really enjoying using it primarily again. It's come from a place to store soap notes and client...

I'm really enjoying using it primarily again. It's come from a place to store soap notes and client information, and now is a place where I can do online bookings, sell products, send receipts and emails/texts. It's a great all-in-one package for a very reasonable price.

Pros

I have been using Soap Vault (now Noterro) since 2015. It has come a LONG way since then. And almost monthly I get new emails with new features and functionality that they have added to their software, while the price remains the same!
I had a question and I asked in a forum on a weekend, and I got an answer back in about 6 hours from one of the Customer Service Reps, so that's pretty impressive.

Cons

It's a bit hard to figure out how to do everything at first, not quite as intuitive as other appointment managers I've used in the past, but in return for that you have more control and customization over your appointments.

Alternatives Considered

Juvonno and Jane

Reasons for Choosing Noterro

The price point was a lot more tolerable for more features.

Switched From

ClinicSense

Reasons for Switching to Noterro

Noterro was a software I had used before, and it had all the features I was looking for with an adjustable price point. Allowing me to decide which features I wanted/needed and to not have to pay extra for features I wouldn't use.

Response from Noterro

Thanks for the kind words! Also, we've greatly improved the onboarding process since this review was written. You now have access to a Crash Course Noterro playlist on YouTube, weekly webinars, and 1-on-1 account audits. There are also a lot less clicks needed to setup. Thanks for the feedback on this!

Tonja

Overall rating

Industry: Alternative Medicine
Company size: Self Employed
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Clinic owner, RMT

Reviewed on 02/09/2024

Very good, just not all features that I wish to have in one single platform.

Pros

Everything so far! Very quick response time to inquiries.

Cons

A few features I am waiting for (Ok online GC, etc) to completely allow me to switch to Noterro fully.

Alternatives Considered

Jane

Reasons for Choosing Noterro

I still use Booker for scheduling, online booking, marketing features and also Noterro for clinic management. Would switch fully if there were more features.

Switched From

Booker

Reasons for Switching to Noterro

I am still deciding which software to fully commit to. Totally depends on marketing features, online purchasing,

Response from Noterro

Thanks for the feedback Tonja, I've passed it along to the team!

pauline

Overall rating

Industry: Health, Wellness & Fitness
Company size: Self Employed
Used Weekly for Free Trial
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

going through setup

Reviewed on 19/10/2024

so far, great customer service, with good explanations.

Pros

The simplicity, and also what it has to offer

Cons

im a visual learner, the videos were helpful. but still appreciate the one on one calls and experience with a rep

Alternatives Considered

Jane and Slack

Reasons for Switching to Noterro

price and simplicity, work ability, functionality

Response from Noterro

Thanks for the review Pauline!

Sasha

Overall rating

Industry: Health, Wellness & Fitness
Company size: 2–10 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 5.0 /10

Physical Edge Review

Reviewed on 27/07/2024

Good - room for improvement to make it great

Pros

Simplicity
Customer support and speed of response

Cons

Lack of metrics such as:
-patients who haven't rescheduled for each practitioner for a given timeframe
-number of initial assessments/treatments/no shows in a given date range

Alternatives Considered

Jane

Reasons for Switching to Noterro

Cost

Response from Noterro

Thanks for the feedback. Yes, more reports is on the roadmap.

Marsha

Overall rating

Industry: Health, Wellness & Fitness
Company size: Self Employed
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 3.0 /10

LOVE NoTerro! Highly Recommend!

Reviewed on 21/08/2024

100% would recommend (and I do recommend it all the time!). My experience using NoTerro has...

100% would recommend (and I do recommend it all the time!). My experience using NoTerro has exceeded all expectations and is useful for every aspect of my practice

Pros

It is simple to learn/use, the features are excellent for massage therapists. I like that NoTerro offers a one-stop shop go charting, scheduling, invoices, reminders, uploads, insurance & payment integration. The cost is more than affordable compared with other similar sites.

Cons

Some of the upgrades don’t apply to me, or are things that I wouldn’t integrate in my practice. These are not even cons!

Alternatives Considered

Jane

Reasons for Switching to Noterro

Price was much better for NoTerro for a sole practitioner. Less than 1/3 of the price of comparable systems

Response from Noterro

Thanks for the feedback Marsha!

Showing 5 reviews of 577 Read all reviews

Noterro FAQs

Below are some frequently asked questions for Noterro.

Q. What type of pricing plans does Noterro offer?

Noterro offers the following pricing plans:

Starting from: US$30.00/month
Pricing model: Subscription
Free Trial: Available

Core - $30/month Plus - $50/month Max - $70/month

Q. Who are the typical users of Noterro?

Noterro has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Q. What languages does Noterro support?

Noterro supports the following languages:

English

Q. Does Noterro support mobile devices?

Noterro supports the following devices:

Q. What other apps does Noterro integrate with?

Noterro integrates with the following applications:

Google Calendar, Mailchimp, Microsoft Outlook, Worldline, Xero

Q. What level of support does Noterro offer?

Noterro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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