Plaid

About Plaid
Plaid is a technology platform which enables connection between applications and users’ bank accounts for account authentication, real-time balance checks, identity verification, income validation, asset verification, and more. Thousands of US and Canadian financial institutions are supported, as are business and consumer bank accounts.
Plaid’s Auth solution can be used to authenticate bank accounts for ACH payments without requiring microdeposits, allowing transactions to be authenticated instantly. Users are added with the credential-based flow, and account holder information can be retrieved to authorize transactions at any time once a user is added. The Balance solution can pull real-time current and available balance information as well as historic balance data, account type and status information. This solution can be used to prevent non-sufficient funds (NSF) and overdraft fees for customers by ensuring they have sufficient available balance before transactions are processed. Identity enables the verification of user identities against bank records to reduce fraud. Email and mailing addresses, phone numbers, and names can be checked, and forms can be auto-filled with account holder information.
The Transactions solution pulls transaction data for the past 24 months, with context including geolocation, category, and merchant information. Both pending and completed transactions can be accessed. Plaid’s Assets solution enables the verification of borrower assets from bank records, and generates reports in JSON and PDF formats. Income can be used to validate multiple income sources and verify employment information in real time, including the previous year’s pre- and post-tax income, projected pre- and post-tax income, and number of income streams.
Key benefits of Plaid
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Reviews
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- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Secure, Easy Access from Plaid to your Financial Institution Process
Reviewed on 18/02/2024
Pros
It was safe and secure- took me to log in via Bank of America and quickly linked up
Cons
Didn’t have one of online accounts, Chime in there which is Stride NA bank.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Responsive customer support
Reviewed on 27/09/2024
The overall experience with Plaid is pretty good. Because the customer support is loads better...
The overall experience with Plaid is pretty good. Because the customer support is loads better than Yodlee's, I would say it is a good syncing vendor choice. But there will still be some headaches you should anticipate.
Pros
Being new the finance industry, I am still able to navigate Plaid's system, and I can always count on receiving a reply from Plaid's customer support within a couple days of submitting a ticket.
Cons
Plaid's dropping of working with Fidelity caused us a huge amount of headache, and I wish there were a better resolution.
- Industry: Construction
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
This is my plaid
Reviewed on 21/01/2025
I enjoy this app especially how secure and safe. It keeps my information.
I enjoy this app especially how secure and safe. It keeps my information.
Pros
How secure it is and easy to understand!
Cons
Does not support all the banks that are mostly used
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Watch out for false promises from Plaid prior signing agreements
Reviewed on 16/08/2024
I will not recommend them to any of my peers as they are awful from a commitment and follow through...
I will not recommend them to any of my peers as they are awful from a commitment and follow through standpoint.
Pros
During the sales phase, Plaid makes all kinds of promises to the functionality and their willingness to work with you. Don't believe.
Cons
Plaid will make false promises in the sale cycle and not follow through. Do not sign any agreements with them.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Plaid gets it Paid.
Reviewed on 18/11/2024
I had to use plaid multiple times to help residents set up their rent payments.
I had to use plaid multiple times to help residents set up their rent payments.
Pros
It easily connects with different bank accounts in order to make payments via ACH.
Cons
It was a very thorough 2 step process to verify identity.
Plaid FAQs
Below are some frequently asked questions for Plaid.Q. What type of pricing plans does Plaid offer?
Plaid offers the following pricing plans:
- Starting from: US$0.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Contact Plaid for pricing information.
Q. Who are the typical users of Plaid?
Plaid has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Plaid support?
Plaid supports the following languages:
Danish, Dutch, English, Estonian, French, German, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Spanish, Swedish
Q. Does Plaid support mobile devices?
Plaid supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Plaid integrate with?
Plaid integrates with the following applications:
ASTRA, Adyen, Airwallex, Alchemy, Alloy, Alpaca, Atomic, Checkbook, Checkout.com, Codat, Dwolla, F5 Silverline Managed Services, Finix, Gusto, HighNote, Marqeta, MeridianLink Opening, Ocrolus, OpenClose Lending Solution, Personetics Assist, Riskified, Roll by ADP, Sardine, Stripe, Treasury Prime, TrueNorth, Truework, Turnkey Lender, VGS, Vesta, VoPay
Q. What level of support does Plaid offer?
Plaid offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
Related categories
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