ToucanTech

ToucanTech

All-in-one solution for growing alumni communities

4.9/5 (20 reviews)

ToucanTech Overview

What is ToucanTech?

ToucanTech is an all-in-one solution for managing and growing alumni communities through an online portal. Designed for schools, universities, and businesses, ToucanTech offers an in-built CRM, communications tools, event planning, mentoring platform, fundraising management, news feeds, and more. The complete cloud-based solution is designed to help communities to collaborate and communicate in order to build better relationships.

Businesses or educational institutions can build their own custom web portal for community members and staff to access on a self service basis. Staff and management can benefit from ToucanTech features such as a community database, CRM, in-built email system, fundraising management, content publishing, mentoring, and more. With the CRM, users can track member activity and engagement with content in order to form better connections. Mass emails can be created and sent out to all members, or specific user groups, to provide news updates, advertise events, collect donations, and more.

Alumni can benefit from ToucanTech with features for communicating with other alumni or staff members, event planning, photo gallery upload, setting up seperate clubs within the community, and more. ToucanTech integrates with social media so that alumni can share photo albums, news updates, and events on sites such as Facebook. Alumni can be matched with mentors within the system and activity and progress can be tracked in real time online by both mentors and mentees.

ToucanTech Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact ToucanTech for pricing information.


ToucanTech Features

Devices
Business size
S M L
Markets
Asia, Australia, Canada, Europe, Germany and 3 others, Middle-East and Africa, United Kingdom, United States
Supported Languages
English

Screenshots

ToucanTech screenshot:
ToucanTech screenshot: ToucanTech screenshot: ToucanTech screenshot: ToucanTech screenshot:

ToucanTech Reviews for UK Users

ToucanTech Reviews for UK Users

Overall rating
4.9
/
5
Excellent
18

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4.9
Features
4.7
Ease of Use
4.7
Customer Support
4.9
100% recommended this app
Brian D.

Great product, outstanding service!

This software has enabled the development office in the school where I work to attract over 800 alumni to one place. Here, we are able to keep them up to date with current developments, and allow some reminiscing about the good old days to take place between members.


Rachel P.

User friendly and great support

It has significantly helped with my workload! Getting our alumni database in order and in one place was the main goal and the whole process in doing this has been great. It is easy to export the data as and when I need it.


Louise B.

Review of Toucan Tech

We use the system for database management, comms, etc and for a myriad of stakeholders and find it an excellent product.

The level of service and training is excellent.


Daphne O.

Summer Fields Preparatory School

We have just embarked on trying to engage with our alumni after a long time of not really doing very much so it's great to see people starting to engage. Over the time we hope to look for ambassadors and alumni who may wish to start up clubs, offer mentoring and careers advice as well as promote their own services.

Migrating the data was much easier than I imagined it would be and extremely thorough. It's been a pleasure working with Toucantech.


Catherine R.

An excellent, "one-stop shop" software for all your Development Office needs

Toucan Tech were extremely helpful during the decision making and transition phase and since we began using the software have been incredibly supportive and taken any feedback on board and further developed the product. We now have over 300 members of our online community since we launched it 6 weeks ago and the numbers are climbing daily. Communications with alumni are simple to use and look fantastic. Record keeping is also easy and efficient. We are absolutely delighted with the product and very happy to recommend it.


Brian D.
Industry: Education Management
Company size: 51-200 Employees

Great product, outstanding service!

Used Daily for 1+ year
Reviewed on 01/03/2018
Review Source: Capterra

This software has enabled the development office in the school where I work to attract over 800 alumni to one place. Here, we are able to keep them up to date with current developments, and allow some reminiscing about the good old days to take place between members.

Pros

The platform is extremely easy to use and navigate. If you are stuck, then the service team are always willing to help, either over the phone, a webinar or travel up in person. Truly outstanding service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Rachel P.
Industry: Education Management
Company size: 51-200 Employees

User friendly and great support

Used Weekly for 2+ years
Reviewed on 07/05/2020
Review Source: Capterra

It has significantly helped with my workload! Getting our alumni database in order and in one place was the main goal and the whole process in doing this has been great. It is easy to export the data as and when I need it.

Pros

The set up process was pain free, and from this support has been readily available with hints and tips being shared regularly. Overall, the ToucanTech software is easy to navigate and offers a lot of features. We have mostly been using this to maintain our alumni database and to promote and manage our events and news, however there are plans to build up our mentor network, open an online shop and to eventually begin fundraising - the fact that we have a piece of software that can do it all is fantastic.

Cons

I don't have any particular negatives about ToucanTech. The staff there have been completely supportive from the initial contact to today (4 years later!). The software can take a bit of time to discover and there are some steps that you need to remember, but that is no different to any other platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Louise B.
Industry: Education Management
Company size: 51-200 Employees

Review of Toucan Tech

Used Daily for 2+ years
Reviewed on 18/11/2019
Review Source: Capterra

We use the system for database management, comms, etc and for a myriad of stakeholders and find it an excellent product.

The level of service and training is excellent.

Pros

It is easy to use, intuitive and flexible to all users.

Cons

Very little. I'm quite happy to support and pilot new ideas.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Daphne O.
Industry: Education Management
Company size: 51-200 Employees

Summer Fields Preparatory School

Used Daily for 1-5 months
Reviewed on 17/04/2020
Review Source: Capterra

We have just embarked on trying to engage with our alumni after a long time of not really doing very much so it's great to see people starting to engage. Over the time we hope to look for ambassadors and alumni who may wish to start up clubs, offer mentoring and careers advice as well as promote their own services.

Migrating the data was much easier than I imagined it would be and extremely thorough. It's been a pleasure working with Toucantech.

Pros

The online alumni community is very impactful, the news stories create a real feeling of community and there are many features such as Clubs, Events, Support Us, Forum, etc. which can be developed over time. I also like the fact that when you capture new members they update their contact details straight into the database. The software is very user friendly and is a pleasure to work with.

Cons

I don't think there is anything I don't like about the software. The company is constantly reviewing and upgrading features and software and respond to customer feedback where appropriate. I am still learning to use the fundraising software and I think it would be great to have some webinars on the fundraising side of the database as well as how to create clubs, etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Catherine R.
Industry: Education Management
Company size: 201-500 Employees

An excellent, "one-stop shop" software for all your Development Office needs

Used Daily for 6-12 months
Reviewed on 22/11/2019
Review Source: Capterra

Toucan Tech were extremely helpful during the decision making and transition phase and since we began using the software have been incredibly supportive and taken any feedback on board and further developed the product. We now have over 300 members of our online community since we launched it 6 weeks ago and the numbers are climbing daily. Communications with alumni are simple to use and look fantastic. Record keeping is also easy and efficient. We are absolutely delighted with the product and very happy to recommend it.

Pros

One software for alumni relations, communications, donations records, moves management and online community feature
Ease of use
Excellent support and training
Attractive user interface
Continual expansion and development of the product following feedback from users
Ease of migration from previous provider to Toucan Tech
Commitment and knowledge of the product from all the staff from top to bottom
An understanding of Development Office work and what customers want

Cons

No major complaints - any queries have been dealt with quickly and efficiently

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.8/10
Based on 20 user ratings
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ToucanTech Pricing

ToucanTech Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact ToucanTech for pricing information.

Contact ToucanTech for pricing information.

Value for Money
4.9/5
Based on 20 user ratings
Compare value for money rating with alternatives
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ToucanTech Features

ToucanTech Features

API
Activity Dashboard
Assessment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Calendar Management
Communication Management
Content Management
Course Authoring
Customisable Branding
Data Import/Export
Learning Management
Progress Reports
Progress Tracking
Registration Management
Reporting & Statistics
Self Service Portal
Student Portal
Third Party Integration
Features
4.7/5
Based on 20 user ratings
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Categories

Additional information for ToucanTech

Additional information for ToucanTech

Key features of ToucanTech

  • Activity tracking
  • Alumni management
  • Built-in database
  • CRM
  • Communication management
  • Contact database
  • Content library
  • Content moderation
  • Customizable branding
  • Discussion board
  • Donor management
  • Duplicate detection
  • Electronic payments
  • Email distribution
  • Email invitations & reminders
  • Email tracking
  • Event scheduling
  • Event ticketing
  • Financial management
  • Fundraising management
  • Group management
  • Ideation
  • Member account access
  • Member accounts
  • Member communities
  • Member portal
  • Membership management
  • Payment processing
  • Pledge management
  • Progress tracking
  • Prospect management
  • Prospecting tools
  • Recurring giving
  • Secure data storage
  • Self service portal
  • Social media integration
  • Social media management
  • Student portal
  • Tagging

Benefits

  • Benefit from an all-in-one alumni management platform which allows both staff and alumni to connect with one another, organize events, store data, and build relationships.

  • Create a custom community website using the admin portal and personalize the design of the page with branding, images, text, and more.

  • Rest assured that all data stored with the ToucanTech system is secure with built-in measures for self-cleaning the database, anti-spam, de-duplication of data, and highly secure servers.

  • Use the in-built CRM to manage relationships between staff and alumni, and use real-time data to log activity, track levels of engagement, and run custom reports.

  • Organize events such as dinners, reunions, and charity events, set up clubs within the portal for specific subjects, manage fundraising and charity work with tools for donation collection, and more.

  • ToucanTech FAQs

    ToucanTech FAQs

    Below are some frequently asked questions for ToucanTech.

    Q. What type of pricing plans does ToucanTech offer?

    ToucanTech offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact ToucanTech for pricing information.

    Q. What are the main features of ToucanTech?

    ToucanTech offers the following features:

    • Activity tracking
    • Alumni management
    • Built-in database
    • CRM
    • Communication management
    • Contact database
    • Content library
    • Content moderation
    • Customizable branding
    • Discussion board
    • Donor management
    • Duplicate detection
    • Electronic payments
    • Email distribution
    • Email invitations & reminders
    • Email tracking
    • Event scheduling
    • Event ticketing
    • Financial management
    • Fundraising management
    • Group management
    • Ideation
    • Member account access
    • Member accounts
    • Member communities
    • Member portal
    • Membership management
    • Payment processing
    • Pledge management
    • Progress tracking
    • Prospect management
    • Prospecting tools
    • Recurring giving
    • Secure data storage
    • Self service portal
    • Social media integration
    • Social media management
    • Student portal
    • Tagging

    Q. Who are the typical users of ToucanTech?

    ToucanTech has the following typical customers:

    Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does ToucanTech support?

    ToucanTech supports the following languages:

    English

    Q. What type of pricing plans does ToucanTech offer?

    ToucanTech has the following pricing plans:

    Subscription

    Q. Does ToucanTech support mobile devices?

    We do not have any information about what devices ToucanTech supports

    Q. What other apps does ToucanTech integrate with?

    We do not have any information about what integrations ToucanTech has

    Q. What level of support does ToucanTech offer?

    ToucanTech offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials