
About Thryv
Thryv is the all-in-one management software built for small business. Unlike other software, Thryv integrates features like contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Small businesses only need one tool, one login, and one screen to manage it all. Thryv works on iOS and Android-operated mobile device so business owners have completed access and visibility to Thryv on-the-go, 24/7.
Thryv starts with contact and customer management through its built-in, fully functional CRM. Businesses can manage their contact database, engage and nurture leads through scheduled communications, and gain insight into customers through enriched data analytics. Businesses can then communicate with contacts and customers through text (SMS) and email, all from one dashboard. Business owners can schedule automatic reminders to respond to client messages, or trigger appointment and payment reminders to clients in advance.
Businesses also use Thryv to establish an online presence, with consistent business listings across over 60 trusted sites as well as a custom web portal for engaging new and current clients. Thryv includes reputation management, so business owners can also monitor their online ratings and reviews, and respond to feedback quickly.
Thryv handles online appointment scheduling and booking management for one-on-one appointments, group classes, and other large-scale events. It includes calendar syncing, so business owners get insight into their staff's schedules. Schedule automatic reminders in advance to reduce the number of no shows. Let clients pay you upon booking, in advance, on a payment schedule or by installment, at the time of appointment, or later, all from Thryv. Thryv integrates with PayPal's Braintree to offer credit card processing and mobile card scanning at competitive, no surprises, rates.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Thryv
Key benefits of Thryv
Devices
Business size
Markets
Australia, Barbados, Cayman Islands, United States
Supported Languages
English, Spanish
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Thryv
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Features
Total features of Thryv: 141
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Reviews
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- Industry: Insurance
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Crafting your message
Reviewed on 02/06/2020
I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets...
I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets back to me quickly. It's a good feeling to have someone like this to help me.
Pros
I love the central location for everything, and I mean EVERYTHING! Before Thryv, I spent so much time and money on different solutions for different business needs. Thryv keeps it all in one place, and the coaching along the way is really helpful.
Cons
Well, it isn't a con, but there is a lot to learn at first. I would say that there are so many options, it can seem overwhelming at first. But stick with your account manager and the specialists, and you will be fine.
Response from Thryv
Hey John. Thanks for the review. We appreciate your thoughts and are so excited you've been enjoying Thryv! Please let us know how we can ever assist you. Whether that's a simple question or something more in detail. We're here to help! Thanks again! -Chandlor
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RWFE Thryver
Reviewed on 06/05/2022
My overall experience with Thryv has been great we just got a new account rep and he is wonderful...
My overall experience with Thryv has been great we just got a new account rep and he is wonderful however the gentleman who sold us the software was very good as well we like them both.
Pros
The ease inability to get contracts signed and hold the date fees paid without using US mail. Being able to share the calendar with colleagues. And the communication between us in the client is one thread of messaging which makes it easy to not lose information.
Cons
It would be good to be able to send information from a portal to multiple parties. In our instance often times were talking to a bride and the groom or the bride and her parents who typically pay for the wedding event and services. Right now I have to set up two separate accounts.
Alternatives Considered
AllSeatedReasons for Switching to Thryv
Brendan Quinn and I met and he gave me a walk-through the software and he made it very easy to understand.Response from Thryv
Hi Gina, thank you for your review! We are excited that your experience with Thryv has been going great. Excited to see that communicating has become easier. Also, your suggestion is a great idea, I will send this to our team for them to look into! If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Industry: Financial Services
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Nothing but problems
Reviewed on 27/05/2022
Wish I never started with Thryv. I'll be looking elsewhere.
Wish I never started with Thryv. I'll be looking elsewhere.
Pros
If the system worked properly every day or even most days, it would be great. Conceptually, the software would do almost if not everything a solopreneur needs to run a more efficient business.
Cons
I have had nothing but problems with Thryv from day one, literally. Integrations didn't integrate. Documents didn't load. The app doesn't open. I've deleted and uploaded the app on my phone numerous times, updated the phone, turned the phone off and on. Still stuck trying to open. On occasion, even the website doesn't open on my computer. There have been so many problems, I can't even remember them all anymore. I've wasted so much time trying to get Thryv to work, both by myself and with customer support, that it's maddening. I've asked for a discount because of the problems and got no reply. I was sold partly on the fact that I could integrate other programs, only to find out (after I signed the contract and paid money) that Thryv does not have the capability to answer questions the way the other form does -- so NO INTEGRATION. I don't intend to renew when my 6 month contract ends, which is a shame, because there is a lot of potential for the product to be great. It's as if someone came up with a good concept and then hired I don't know who to develop lousy software, thinking that if they market it well enough it will sell, and then hoping their support team can fix the bugs later, or just not caring about the client experience because they'll get their 6 months' worth of money and run. Glad I only took the basic package to limit the damage.
Response from Thryv
Hi Michelle, we deeply apologize for your experience with Thryv so far. Would you mind sending me an email to [email protected], with your account information? I would like to send this over to our Executive Claims team for further assistance. - Gabe
- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MY go to platform for business manageent
Reviewed on 16/05/2022
Overall I am extremely happy with the Thryv software platform. It is, along with Outlook, the first...
Overall I am extremely happy with the Thryv software platform. It is, along with Outlook, the first application I go to in the morning. I walk my dog, make my coffee, turn on my computer, and then open Outlook and Thryv to start each day.
Pros
The simplicity of the Thryve software makes this a no-brainer. The features and functionality have allowed me to eliminate many other tools. The integrations keep everything humming along without "broken" and complicated connections between varying tools from multiple vendors.
Cons
The email marketing email automation is basic, I would improve the functionality and usability of the automated campaign features. Ideally, I'd like to see a visual representation (process flow) of an email campaign with logic steps (think Keap)
Response from Thryv
Mark, thank you for your review, we are blown away by how much Thryv has helped you consolidate and simplify your workflow.
We also appreciate your feedback and will take it back to our team for review. If you ever need assistance, please call our free 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Industry: Media Production
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Thryv for a field operations company
Reviewed on 31/05/2022
It has been a great experience, my costs are lower and my web presence is much better.
It has been a great experience, my costs are lower and my web presence is much better.
Pros
by far, the best feature is the optimization of my website with the 45+ search engines. All of our websites for all three regions are on first page of Google search engines thanks to their system. The customer portal is an awesome feature and so is the ease of use on the phone app.
Cons
The inability to send booking notifications and emails to multiple customers. Many of my customers are teams and I can only email and invoice a single person. I have to use workarounds for this.
Reasons for Choosing Thryv
Service Fusions customer interface app and portals never improved for the 3.5 years that I used them.Reasons for Switching to Thryv
Customer portal and google search engine optimizer.Response from Thryv
Hi Dave, thank you very much for your review and for choosing Thryv. We are beyond excited to see you show up on Google searches and on the first page! If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
Thryv FAQs
Below are some frequently asked questions for Thryv.Q. What type of pricing plans does Thryv offer?
Thryv offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Thryv offers a variety of price points, and works closely with small business owners to identify the right plan that meets their needs. It offers three different packages for: 2 Users, 5 Users or 10 Users. Each package offers tools for reaching customers, generate reviews, staying organized and online payments. Add-ons are also offered.
Q. Who are the typical users of Thryv?
Thryv has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does Thryv support?
Thryv supports the following languages:
English, Spanish
Q. Does Thryv support mobile devices?
Thryv supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Thryv integrate with?
Thryv integrates with the following applications:
AWeber, Acuity Scheduling, Better Proposals, BombBomb, Chatfuel, ClickFunnels, Constant Contact, ConvertKit, Dropbox Business, Emburse Abacus, Evernote Teams, FullContact, Gmail, GoCanvas, GoTo Webinar, Google Calendar, Google Contacts, Google Docs, Google Forms, HelloSign, Highrise, HubSpot CRM, Instagram, Invoice Ninja, Join.Me, Jotform, Keap, Limo Anywhere, LinkedIn for Business, LiveChat, Mailchimp, Mailgun, Meta for Business, Microsoft 365, Microsoft Excel, Pardot, PayPal, Pipedrive, QuickBooks Commerce, Quickbooks Online, RightSignature, SalesRabbit, Salesforce Sales Cloud, Shopify, SignRequest, Slack, Square Point of Sale, Stripe, Thinkific, Trello, Twilio, Twitter, WordPress, Zapier, Zoho Books
Q. What level of support does Thryv offer?
Thryv offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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