LogMeIn Pro
About LogMeIn Pro
LogMeIn Pro by GoTo is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location or device. Users get full access to their desktop including applications, files and information, and are provided with the ability to store, share, and collaborate across all devices.
Pro enables remote access to any PC or Mac from a web browser or desktop, or via native iOS and Android mobile apps for immediate access while on-the-go. The remote control feature allows users to remotely control a computer in real time, and includes tools for desktop sharing, screen blanking, keyboard locking, session recording and reporting, clipboard sync, whiteboard drawing, remote reboot, Wake on LAN, and more. Users are able to remotely see each monitor connected to the computer using the multi-monitor display feature, as well as print documents from a remote computer to a local printer.
The solution offers HD streaming and color quality, and includes 1TB of file storage for sharing files with other individuals for collaboration. Users can also stream high-quality sound from the remote computer to their current device's speakers. Pro allows for an unlimited number of users to extend remote access across the business.
Key benefits of LogMeIn Pro
Images
Not sure about LogMeIn Pro?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Splashtop
Remote Desktop Manager
ConnectWise Automate
ConnectWise ScreenConnect
Reviews
Already have LogMeIn Pro?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall this is a neat and useful tool. I would recommend this product!
Reviewed on 19/06/2018
Functional, convenient, easy to use.
Functional, convenient, easy to use.
Pros
It is relatively easy to login and there is not a ton of lag, which is great. I do not notice it pulling a ton of CPU, either. I like that I am able to login to another computer at another location and pull whatever I need without having to travel from building to building.
Cons
Unfortunately I have to download the LogMeIn client everytime I want to use it, so I limit my logins and build up a few requests before I login and complete multiple ones at a time just because of the effort it takes to login. The view of the remote computer is also a bit odd. You cannot make it large enough to look normal without obscuring some of the screen, and the font is a tad fuzzy.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great tool for remote support
Reviewed on 11/12/2018
It has been a good experience. Is the app to go when you need a quick remote session to solve...
It has been a good experience. Is the app to go when you need a quick remote session to solve problems in a windows / desktop environment.
Pros
LogMeIn Pro is a powerful and corporate application forremote support in a production business environment.
The tools and options to make the remote support experience complete, is what i like the most on this app.
It has great compatibility across diferente devices and Operative System. That fact, makes it an industry standard for nowadays support services.
Cons
I would like to have a more friendly user interface for LogMeIn. I feel that the GUI is a little outdated.
Also, we could use more frequent updates to fix bugs and errors.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
When it works it is very good, but it fails quite often
Reviewed on 01/04/2020
We started looking for other options a year ago and we have started migrating to a more reliable...
We started looking for other options a year ago and we have started migrating to a more reliable and less expensive service. As a user of Logmein for 10+ years I do not recommend them at all, it is time to move on.
Pros
Initially it was very solid and provided great remote access and feature functions
Cons
The reliability is awful and their customer service can't do much about it as it is an infrastructure problem. The worst part is that they increase pricing to almost double every year and the quality of the service declines.
- Industry: Computer Software
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Too expensive, but works really well
Reviewed on 10/04/2018
Pros
This VNC application works great on your phone or on your computer. The phone handles mouse cursor movement very intuitively, scrolling the screen instead of a mouse using swipe type gestures. It feels very natural. Lag is usually low if you have a good internet connection.
Cons
This software is very expensive if you need to deploy it on more than a few machines. We're talking hundreds of dollars a year. There are so many free alternatives, that if you care about money, this might not be the best solution for you.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Use it daily. Couldn't do my job without it to connect to my clients.
Reviewed on 23/02/2018
More efficient work environment. Less travel.
More efficient work environment. Less travel.
Pros
Convenience. Ability to help my clients in a very fast, efficient manner. Less travel. Ability to help my clients do their jobs efficiently as well.
Cons
Slow to connect sometimes. Prices keep going up with no improvements/changes in the service. No other complaints.
LogMeIn Pro FAQs
Below are some frequently asked questions for LogMeIn Pro.Q. What type of pricing plans does LogMeIn Pro offer?
LogMeIn Pro offers the following pricing plans:
- Starting from: US$30.00/month
- Pricing model: Subscription
- Free Trial: Available
Individual (access up to 2 computers) - $30/month (billed annually) Power Users (access up to 5 computers) - $70/month (billed annually) Small Businesses (access up to 10 computers) - $129/month (billed annually)
Q. Who are the typical users of LogMeIn Pro?
LogMeIn Pro has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does LogMeIn Pro support?
LogMeIn Pro supports the following languages:
English
Q. Does LogMeIn Pro support mobile devices?
LogMeIn Pro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does LogMeIn Pro integrate with?
LogMeIn Pro integrates with the following applications:
LastPass
Q. What level of support does LogMeIn Pro offer?
LogMeIn Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for LogMeIn Pro.
