--- description: Learn how EngageBay CRM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for EngageBay CRM. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: EngageBay CRM Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [All-in-One Marketing Platform Software](/directory/310/online-marketing/software) > [EngageBay CRM](/software/113999/engagebay-marketing) # EngageBay CRM Canonical: https://www.getapp.co.uk/software/113999/engagebay-marketing Page: 1 / 38\ Next: [Next page](https://www.getapp.co.uk/software/113999/engagebay-marketing?page=2) > AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. > > Verdict: Rated **4.7/5** by 907 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of EngageBay CRM Automate all marketing processes and sales funnels in minutes through a complete suite of marketing tools available through a simple integrated software. Convert web visitors into leads by creating custom web forms and landing pages. Capture contact information with forms that pop-up as a web visitor opens or leaves the page, and offer subscription opt-ins with requests for email addresses. Get complete view of every customer within EngageBay by tracking every communication. Access all emails exchanged, calls made and track all web visitor activity to gain meaningful insights. Create marketing campaigns using one of the pre-built EngageBay templates, which can be customized to fit with company branding, or create email campaigns from scratch using the drag \& drop, WYSIWYG editor. Use the reporting module to generate reports and analytics on sales figures, and customize reports to analyze data in a meaningful way. Reports can also be generated on engagement in order to identify which marketing content is performing well. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 907 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: EngageBay - **Location**: Mountain House, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$14.99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - API - Access Controls/Permissions - Account Alerts - Account Management - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audience Targeting - Auto Update - Automated Publishing - Automated Responses - Automated Routing - Automated Scheduling - Automatic Call Distribution - Automatic Outbound Dialer - Autoresponders ## Integrations (32 total) - BulkSMS - CallHippo - Docusign - Exotel - Google Contacts - Google Drive - Gravity Forms - Gupshup - HubSpot CRM - Intercom - Jotform - JustCall - LinkedIn for Business - Mailchimp - Mailgun ... and 17 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [All-in-One Marketing Platform Software](https://www.getapp.co.uk/directory/310/online-marketing/software) ## Related Categories - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) - [Sales Force Automation Software](https://www.getapp.co.uk/directory/338/sales-force-automation/software) - [Email Marketing Software](https://www.getapp.co.uk/directory/307/email-marketing/software) - [Marketing Automation Software](https://www.getapp.co.uk/directory/308/marketing-automation/software) - [Landing Page Software](https://www.getapp.co.uk/directory/591/landing-page/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.co.uk/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 5. [Dynamics 365](https://www.getapp.co.uk/software/90844/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "CRM Experience" — 5.0/5 > **Kuma** | *21 February 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: EngageBay CRM, some of its commonly praised features include its all-in-one nature (combining marketing, sales, and service tools), its affordability compared to some competitors, and its user-friendly interface. Many users also appreciate the free plan option for small businesses or startups. Of course, whether you would like it depends on your specific needs and priorities in a CRM. > > **Cons**: The marketing and sales and service tool. It's user-friendly interface. > > It's was very good and all futures are less cost. ----- ### "Best Onboard Experience" — 5.0/5 > **Justin** | *4 December 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The user friendly onboarding. Super easy and quick\! Let's not mention the landing page templates\! > > **Cons**: Can't really say that I disliked anything about the overall experience > > Quick, Easy and Extremely user friendly\! ----- ### "Look elsewhere" — 1.0/5 > **Rob** | *28 November 2024* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Combines marketing automation, CRM, and ticketing system. > > **Cons**: Nothing is straightforward, there are numerous bugs and poor design decisions, ticket views are unreliable (sometimes do not show all matches\!). > > We have had continual problems trying to be productive using this service. Nothing is straighforward and there are strange side effects and bugs. Online documtation is very poor, so you have to ask almost everything via support. Support chat is fast but low quality. Support tickets are better but they close them without resolving anything so you have to keep bugging them. The most disappointing feature was automations, where they have only limited things that can trigger an automation and limited choices for what the automation can do. You can have multiple automations but there is no priority between them so you end up having to just have one very large one. Not designed or implemented well. It is completely unacceptable that customer support tickets in the Support section are not reliably showing up in saved views. Sounds good on paper but in practice it is not there. Look elsewhere. ----- ### "EngageBay Powers Our Business" — 4.0/5 > **Nick** | *10 December 2025* | Staffing & Recruiting | Recommendation rating: 9.0/10 > > **Pros**: EngageBay brings together CRM, automation, email sequences in a way that feels surprisingly lightweight yet powerful. > > **Cons**: The reporting module offers basic reports but I would love if they offer advanced reports that help to get deep insights. > > EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized business looking for an all-in-one CRM that doesn’t overload you with complexity, EngageBay is absolutely worth it. ----- ### "EngageBay - The only CRM you need" — 5.0/5 > **Yashwanth** | *9 December 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: It is really easy to use CRM\! Would recommend this to any user. > > **Cons**: I didn't like the UI of the platform initially, but it proved to be very efficient > > It is a quite good and satisfying CRM out of all the platforms out there\! ----- Page: 1 / 38\ Next: [Next page](https://www.getapp.co.uk/software/113999/engagebay-marketing?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/113999/engagebay-marketing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data