--- description: Learn how Telegram can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Telegram. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telegram Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Telegram](/software/114023/telegram) # Telegram Canonical: https://www.getapp.co.uk/software/114023/telegram Page: 1 / 258\ Next: [Next page](https://www.getapp.co.uk/software/114023/telegram?page=2) > Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service > > Verdict: Rated **4.7/5** by 6419 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Telegram Telegram messenger is a free, cloud-based messaging solution with a native app for every platform across web, mobile (iOS, Android, Windows Phone), macOS, Windows, Linux (32 \& 64-bit) with a focus on security and speed of performance. Contact other users via existing phone contacts or by creating and searching public usernames, reaching out to new individual contacts or groups via SMS invites or by sharing a t.me/username link that can be used to conduct chats without a exchanging phone numbers.Telegram supports voice calls and also the sending of messages, photos, videos and files of any format, while messages and conversations synchronize automatically across any number of installed Telegram apps across phones, tablets or computers. Telegram Widgets are embeddable widgets for website integration including "Post Widget" for embedding messages from public groups and channel, plus "Login Widget" for authorizing users via a Telegram bot linked to the domain. Two APIs are freely available for developers including a Bot API for building programs that use Telegram messages for an interface, along with the Telegram API and Telegram Database Library (TDLib) that support the creation of custom clients. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6419 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telegram Messenger ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish - **Available Countries**: United Arab Emirates, United Kingdom ## Features - API - Alerts/Notifications - Audio Calls - Batch Communications - Chat/Messaging - Collaboration Tools - Conferencing - Contact Management - Discussions/Forums - Document Storage - Drag & Drop - File Sharing - Group Messaging - Interaction Tracking - Multi-Channel Communication - Multi-Language - On-Demand Communications - Personalisation - Project Management - Real-Time Chat ## Integrations (2 total) - Instagram - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software) - [Team Communication Software](https://www.getapp.co.uk/directory/1257/team-communication/software) - [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software) ## Alternatives 1. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5203 reviews) 2. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (11019 reviews) 3. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24103 reviews) 4. [Google Workspace](https://www.getapp.co.uk/software/90761/google-apps-for-business) — 4.7/5 (17559 reviews) 5. [Google Chat](https://www.getapp.co.uk/software/132791/chat) — 4.5/5 (2381 reviews) ## Reviews ### "Telegram in 2025: Pros, Cons, and Overall User Experience" — 5.0/5 > **ENDURANCE** | *1 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Privacy and security comes first of course. The UI is great and sharing files is awesome in telegram. Lot's of channels to join. Haven't come across any bugs or issue. > > **Cons**: Though I enjoy the many features provided by telegram, but at times it gets overwhelming. And I'd like to be able to find different based on my.interest, I can only join channel telegram let's me see when I search, which is not very good. Sometimes my app lags too. Sometimes my account gets blocked from sending messages to new friends I make online, then I've to text customer support to help me get it fixed. The bot spamming and fake accounts is something that needs working on, cause when I'm in groups chatting with friends, I see a lot of spam messages. Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful > > I really enjoy using telegram, and it's the application I use most in my phone. I use for news, chat with friends, and a lot more. Telegram premium is worth the money, I get a lot of new features which is really really nice. Overall telegram is my.go to app for anything social and communication. ----- ### "Highly recommend\!" — 5.0/5 > **Verified Reviewer** | *3 December 2025* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Telegram is where our Businesses Development Division began years ago. Wonderful platform to create channels for different purposes and individual chats with video and call features. Project Management, Messaging, Easy to use, Cost, all made TG a perfect choice for us. > > **Cons**: The format is different, but also very simple to use and over time it became a favorite, especially for those who were not technically familiar with things like this. > > Adding new employees, video chatting, calling, messaging, sharing and storing files and documents is a breeze on Telegram. It played a huge role in launching our department several years back and many of us still use TG for personal and business needs. Highly recommended\!\! ----- ### "Telegram is OK for casual use but use other alternatives" — 3.0/5 > **Absana** | *3 January 2026* | Information Technology & Services | Recommendation rating: 4.0/10 > > **Pros**: With telegram you can send large files(2GB), create MASSIVE groups/channels, and utilize custom bots for automation. Overall, the app is fast even with slower internet connections and supports multiplatform access, from phones to desktops. Furthermore, you also have a good amount of freedom to customize the app's appearance, including themes and backgrounds. > > **Cons**: Telegram as security concerns charts are not end-to-end encrypted while they can be turned on in one-to-one chats. Furthermore, the platform is also a hotbed for scammers, fake accounts and misinformation since there is no hands on moderation like other apps. Customer support is also practically non-existent and takes long times. The apps interface is not accessible to some users, and some features are only accessible for Telegram Premium (which was added in 2022). > > Overall, Telegram is a powerful communication platform. It has the ability to bring large amounts of people together and has some great features. However, the lack of moderation and customer support can cause a lot of issues. I recommend other apps that have better support and security then Telegram, still if telegram is the best option, use with caution. ----- ### "Great for following Affiliate Marketing Individuals" — 4.0/5 > **Andrena** | *3 February 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: I used Telegram to follow different groups of people to post and send out marketing affiliation coupons to others > > **Cons**: Sometimes it is slow to load and has a lot of spam accounts. Usually they are blocked fairly quickly. ----- ### "Friends, Fun, Roleplay, Sharing IMG/VID/ETC, everything you can imagine\<3" — 4.0/5 > **Joonas** | *26 November 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Easy to install ad user. Lots of pricary options even though they are kinda behind premium accounts. > > **Cons**: Some weird desicions e.g. support of multiple platforms (linux can be makde fokm but I dunno how safe it is.) It feels also kinda risk to store al the data on the servers. Would be nice yo have more control over content visibility and maybe even p2p option forsharinh some files that are not looked good for normally. Bots should also have somekinda indikacator so you woud instanly know if it is a bot or not. Also would be nice to have verified accounts without 3rd party tricks. (not mandatory ofc.) But somwthing is could be good. More lang options. Its been going better, but you still dont talk e.g. Finnish with other people. Maybe lots of things more, but I need to go to sleep. SIncerely yours, Joonas. One thing still: Bring the finnish language to it and make the dating sites legit instead of farming cash from stupid people. I love TG\! > > One of my fav app nowadays. (I used to irc.) but now its kinda semianonymous service, that gathers similar minded people together and provides some not-so-vanilla-content as well for thouse you like it. Oneof the best anynomous places to meet new people. ----- Page: 1 / 258\ Next: [Next page](https://www.getapp.co.uk/software/114023/telegram?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/114023/telegram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data