Lost and Found Manager
Lost and Found Manager
About Lost and Found Manager
Lost and Found Manager is an online, cloud-based facility services solution that sits within the global Have it Back lost and found community. This worldwide meta-search engine and dedicated virtual platform assists private individuals and organizations with placing lost items back into the hands of rightful owners. Lost and Found Manager provides an administrative front-end for cataloging items and public inquiries, making matches, while also handling the logistics of processing returns. Found items can be added initially using a field-based form or via an image recognition system that automatically identifies item type, brand, color, model etc and location where the object was found.
Lost item inquiry forms can be integrated into websites via iFrame to assist customers, before smart matching uses probability to automatically suggest likely ownership. Communication and authentication is aided here with integrated online chat capabilities while any handover of matched items to owners or authorized third parties is recorded with the software's document management functionality. Additionally, the Handling Gateway supports the shipping and payment process (where necessary) with the documented billing of fees and also the generation of shipping labels. Other notable features within the Lost and Found Software include a task list for defining specific procedures around particular items, customizable categories, history tracking, plus role-based user management. An auction and charity module also allows organizations to set up auction or charitable packages of unclaimed items, exportable as Excel spreadsheets, that can then be re-imported where required after the event.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Lost and Found Manager
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Lost and Found Manager: 44
Alternatives
iLost for Business
Troov
Lost Returns
FindMyLost
Reviews
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- Industry: Airlines/Aviation
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A++ for service, features and usability
Reviewed on 27/03/2020
Great contact with the software team who are keen to assist and even implement new functions or...
Great contact with the software team who are keen to assist and even implement new functions or customize certain parts to make our work easier.
Pros
Our cusotmers of course appreciate the increased return rate. For us, the software really decreased the amount of time and effort we have to put into matching found property with their owners. That gives us so much more time to serve our cusotmers. The features I'd like to point out are image recognition (take a picture of an item and the technology actually recognizes and categorizes it), automatic matching of items and owners and the return portal (shipping + payment).
Cons
There could be more languages offered, though this seems to be an issue being tackled at the moment.
- Industry: Airlines/Aviation
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Can only fully recommend for international airport environment
Reviewed on 11/12/2020
Very nice piece of software and a very enthusiastic team that always has an open ear for updates,...
Very nice piece of software and a very enthusiastic team that always has an open ear for updates, new features or improvements that then actually get done.
Pros
Great team behind the software that helped us really customise everything exactly how we needed it.
Cons
We didn't want the solution hosted on AWS, which was finally possible, but only after long discussions
Lost and Found Manager FAQs
Below are some frequently asked questions for Lost and Found Manager.Q. What type of pricing plans does Lost and Found Manager offer?
Lost and Found Manager offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free to use up to 1,500 entries per year
Q. Who are the typical users of Lost and Found Manager?
Lost and Found Manager has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Lost and Found Manager support?
Lost and Found Manager supports the following languages:
Catalan, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish
Q. Does Lost and Found Manager support mobile devices?
Lost and Found Manager supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Lost and Found Manager integrate with?
Lost and Found Manager integrates with the following applications:
Microsoft Azure
Q. What level of support does Lost and Found Manager offer?
Lost and Found Manager offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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