About Trolley

Trolley, formerly Payment Rails, is a global payment platform for sending business payments to customers, contractors, suppliers, collaborators, and any other business partner. The cloud-based tool facilitates payments to individuals or companies internationally to over 200 countries, and in any local currency. Trolley automates tasks such as collection and validation of transfer information and mass payment distribution with the aim of simplifying the accounts payable workflow.

Payouts can be planned and executed within Trolley, with tools for facilitating global bank transfers, SWIFT bank transfers, and more. Businesses can transfer payments to individuals, such as customers, or other businesses, in over 200 countries using Trolley’s access to global and localized banking networks. Onboarding and verification is carried out automatically in the Trolley platform, and any fraudulent or suspicious users are flagged using the AML watchlist screening tool.

With Trolley, businesses can manage their payment recipients with online forms to capture bank account details, customizable white-label email reminders, and confirmations, automatic validation of bank details, and returned payment management. Payments can also be tracked in real-time so that senders and recipients are both aware of which stage of the transaction a payout is at.

Tax compliance can be managed within the Trolley platform with automatic management of digital tax form collection, withholding calculations, year-end tax reporting, validation, and more. In order to avoid errors and ensure compliance, tax withholding calculations are carried out automatically, and recipients are able to fill out digital W-8 or W-9 forms with real-time rules validation.

Pricing starting from:

US$49.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Trolley

  • Manage payouts to over 200 countries to suppliers, contractors, collaborators, donors, customers, or any other individual or business, and in any currency, with automatic currency conversion.

  • Allow businesses or individuals to provide their bank details via a custom form by embedding the recipient widget into the business website. Details are then automatically added to the Trolley database and recipients can be managed securely.

  • Track payouts in real-time with live payment tracking which provides updates on status including “payment initiated”, “payment method setup”, “compliance screened”, “submitted to bank”, and “processed by bank”. Instant payments can also be set up.

  • Monitor and prevent risks and fraudulent transactions with Trolley's screening tools which can identify and block fraudulent accounts with automatic screening against Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), and other global watchlists.

  • Ensure compliance with automatic tax deduction calculations and other compliance measures, and control security with features such as tokenization, data encryption, two-factor authentication, user role-based permissions, and more.
  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, Germany, France, United Kingdom, Ireland, New Zealand, United States

    Supported Languages

    English

    Pricing starting from:

    US$49.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Trolley Software - Dashboard
    Trolley Software - Create recipient profiles including payment and compliance information
    Trolley Software - View payment details for every transaction with live status tracking
    Trolley Software - View recipient lists for all current and previous payouts, with payment status updates
    Trolley Software - Simplify the contractor tax process
    View 5 more
    Trolley Software - Dashboard
    Trolley Software - Create recipient profiles including payment and compliance information
    Trolley Software - View payment details for every transaction with live status tracking
    Trolley Software - View recipient lists for all current and previous payouts, with payment status updates
    Trolley Software - Simplify the contractor tax process

    Features

    Total features of Trolley: 38

    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Affiliate Management
    • Alerts/Notifications
    • Approval Process Control
    • Audit Trail
    • Bank Reconciliation
    • Cash Management
    • Commission Management
    • Compliance Management
    • Configurable Workflow
    • Customisable Branding
    • Customisable Reports
    • Data Import/Export
    • Document Management
    • Document Storage
    • Electronic Payments
    • Email Templates
    • Email/Online
    • Fraud Detection
    • Invoice Management
    • Invoice Processing
    • Monitoring
    • Multi-Currency
    • Multi-Location
    • Real Time Data
    • Real Time Reporting
    • Reminders
    • Reporting & Statistics
    • Sales Tax Management
    • Status Tracking
    • Third Party Integrations
    • Vendor Management
    • Workflow Management

    Alternatives

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    Tipalti

    4.6
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    Odoo

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    Reviews

    Overall rating

    4.6 /5
    (34)
    Value for Money
    4.8/5
    Features
    4.8/5
    Ease of Use
    4.8/5
    Customer Support
    4.9/5

    Already have Trolley?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 34
    Jordan S.
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Active Client - Construction Marketplace

    Reviewed on 27/11/2018

    I am happy with how Payment Rails has assisted in the growth of our company. The reliability of...

    I am happy with how Payment Rails has assisted in the growth of our company. The reliability of funds being deposited into our customers accounts on a weekly basis has only being getting better. After a few rough weeks with payment batches being delayed, the Payment Rails customer success managers have really stepped up and made sure those issues didn't repeat themselves.

    Pros

    Ease of use for our customers to log their direct deposit information through the PR plugin, CSV upload for payout to customers (no more manual logging of individual's payout), and (now most recently) customer access to view pay history.

    Cons

    Inability to know if funds have been deposited or not into a client's account. Which is a universal issue on all payment platforms.

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    PR supported us through many transitions and every step of the way

    Reviewed on 13/06/2019

    Overall, our experience has been great. The team is responsive and supportive to our many demands...

    Overall, our experience has been great. The team is responsive and supportive to our many demands and questions. They're knowledgable and always eager to help. They've updated things and helped us address issues. Great group of folks that go above and beyond to help us get started - I highly recommend their services.

    Pros

    Payment rails makes payments easy with a robust API that works across borders. They also handle tax compliance and have a knowledgable team that's always ready to help. They've helped us multiple times throughout the two years we've been working together. We went from being a customer (and a demanding one!) to a partner who's constantly referring leads. It's been a long ride but PR really stuck with us and helped us through thick and thin. Work with them if you have a chance!

    Cons

    Compliance but it's really not their fault. Financial services is a regulated industry. PR did what they could but compliance requirements are unique by industry. If anything, we're very grateful to PR for helping us through the legal whenever possible.

    Alternatives Considered

    Payoneer

    Reasons for Switching to Trolley

    It was a no brainer - while Payoneer and Tipalti told us no or asked us to do all the heavy lifting, PR was there to help support our business and get the feature off the ground. While we were still stuck on calls trying to get some API documentation from Payoneer and Tipalti, Payment Rails got us going with a sandbox account and we were building within a week or two and explained things in a way that we understood.
    Gilles Y.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Good but can become better !

    Reviewed on 27/11/2018

    Pros

    The features like the tax form or the widget !

    Cons

    Reliability, we still find bugs but their customer support is on top to fix them

    Verified Reviewer
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11-50 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great system - easy to use!

    Reviewed on 15/11/2019

    We pay content creators at mass and Payment Rails helps us do so easily.

    We pay content creators at mass and Payment Rails helps us do so easily.

    Pros

    Super easy to use and the interface is very customer friendly. The customer support team is very friendly and helpful.

    Cons

    We were a beta customer and experienced a lot of hiccups in the beginning. There were many issues with payments not being received on time or not sending but over time, we were able to iron out these issues as the product got better.

    Jonah C.
    Overall rating
    • Industry: Music
    • Company size: 2-10 Employees
    • Used Monthly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great tool for sending payments across the globe

    Reviewed on 25/10/2021

    We saved time using Payment Rails compared to our previous methods, and also solved challenges...

    We saved time using Payment Rails compared to our previous methods, and also solved challenges sending payments to more countries across the world (which was really important as our online lesson offerings scaled up to include students and teachers in more countries).

    Pros

    Once set up, it was easy to use. Dashboard/interface is great and user friendly. The API met our needs to integrate with existing systems, and automate our payout process.

    Cons

    We weren't able to integrate PayPal. This was due to limitations on PayPal's side for non-US PayPal accounts, though it would have been helpful to have more transparency/support from Payment Rails with this during the sales pitch and initial onboarding.

    Showing 5 reviews of 34 Read all reviews

    Trolley FAQs

    Below are some frequently asked questions for Trolley.

    Trolley offers the following pricing plans:

    Grow: $49/month Platform: $199/month Enterprize: from $500/month Transaction fees are also added to payments. Contact Trolley for more information.

    Trolley has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Trolley supports the following languages:

    English

    Trolley supports the following devices:

    Trolley integrates with the following applications:

    ActiveCampaign, Constant Contact, FreshBooks, Gmail, Google Calendar, Google Docs, Keap, Mailchimp, NetSuite, PayPal, QuickBooks Online Advanced, Quickbooks Online, Slack, Stripe, Wave Accounting, Xero, Zapier, Zoho Books

    Trolley offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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