--- description: Learn how Dialer360 can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Dialer360. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dialer360 Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Dialer360](/software/114323/dialer360) # Dialer360 Canonical: https://www.getapp.co.uk/software/114323/dialer360 Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/114323/dialer360?page=2) > Dialer360 is a cloud-based call center solution which provides inbound, outbound \& blended call centers with a predictive dialer with built in avatar, CRM \& webphone, voice \& SMS broadcasting, VOIP, \& more. Dialer360’s admin \& agent web pages are available in multiple languages. > > Verdict: Rated **4.7/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Dialer360 As a cloud-based solution, Dialer360 gives users the flexibility to log-in from anywhere via any internet-enabled device. Dialer360 allows managers to track agent performance by checking into or entering live conversations between agents and customers. All agents can view the current status of other agents from a central location by checking the agent status bar. Automated time zone management functionality ensures agents know when to call which state and when not to call any other state due to time zone restrictions. Real time reporting technology helps give users accurate and actionable insight into call center and agent performance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 27 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Dialer360 - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Usage Based - **Pricing Details**: Dialer360 offers pay as you go pricing plans - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom, United States ## Features - API - Auto-Dialer - Automatic Call Distribution - Blended Call Centre - CRM - Call Centre Management - Call Logging - Call Recording - Call Scripting - Call Transfer - Callback Scheduling - Caller ID - Campaign Management - Chat/Messaging - Computer Telephony Integration - Contact Management - IVR - Inbound Call Centre - Manual Dialer - Outbound Call Centre ## Integrations (6 total) - Insightly - Mailchimp - Pipedrive - SugarCRM - Vtiger CRM - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) ## Related Categories - [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) - [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software) ## Alternatives 1. [3CX](https://www.getapp.co.uk/software/103409/3cx) — 4.4/5 (465 reviews) 2. [Aircall](https://www.getapp.co.uk/software/100333/aircall) — 4.2/5 (458 reviews) 3. [DialedIn CCaaS](https://www.getapp.co.uk/software/104279/chasedata) — 4.8/5 (314 reviews) 4. [Dialpad](https://www.getapp.co.uk/software/103849/dialpad-sell) — 4.2/5 (562 reviews) 5. [Convoso](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews) ## Reviews ### "Really easy to use, stable and cheap." — 5.0/5 > **Abdul** | *6 October 2017* | Recommendation rating: 10.0/10 > > **Pros**: I set this up for a friends contact centre back in 2013 and to this day it's been fantastic. He's expanded and at least 10 contacts centres I know are using it. > > **Cons**: There wasn't sms functionality integrated which would have been nice but it may be there now. Not sure. > > Up and running same day ----- ### "Success Partners" — 4.0/5 > **Saif Eldin** | *26 October 2022* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Dialer360 been our success partners for years now. The services and valuable software they are offering is simply phenomenal. Id’ gladly recommend all of the Contact Center industry and individuals to use their products\! > > **Cons**: The outbound dialing rate to the US is a bit expensive. ----- ### "Review" — 3.0/5 > **Awais** | *14 January 2022* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I believe they posses an excellent Support Team > > **Cons**: The fluctuation in price sometimes make it tough to manage daily budgets > > Satisfied ----- ### "Infusion" — 5.0/5 > **drew** | *12 January 2022* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Tech Support is always there to help if there is an issuse. > > **Cons**: Sometimes systems goes down during work ours but tech support is quick to fix. Also not the cheapest dialer. > > I love the product ----- ### "Great for non profit" — 4.0/5 > **David** | *6 October 2022* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Great telephony integrated with computer.inbound and outbound with no dropped calls and integrates with salesforce. > > **Cons**: The support team did not get back to me on occasion but no big deal > > Overall works great and price is right and integrates with Zendesk and salesforce ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/114323/dialer360?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/114323/dialer360) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data