Shippo
About Shippo
Shippo works with the tools you already use to power shipping capabilities once exclusively reserved for retail giants. Now they’re yours, in one convenient place.
The Most Carriers at the Best Rates
• Up to 90% off USPS with Commercial Plus Pricing and Priority Mail Cubic
• Up to 55% off UPS
• Up to 75% off DHL Express
• Save up to 29% on FedEx shipping services with the FedEx Advantage Program
• Additional deep discounts with Sendle, Fastway Australia, and CouriersPlease
Integrated with Your Business
• Analytics, insights, and reports, including intelligent defaults and configurable automations
• Native connections to the most popular e-commerce platforms
• Implementation-ready APIs
Support Every Step of the Way
• High-touch customer support to grow with confidence
Implementation and customer success teams
• Ongoing support from dedicated partner managers
Grow into the Future with Shippo
• Grow confidently with a reliable technology partner and 99.99% site uptime
• Integrate your existing branded experience directly with Shippo
• Optimize cash flow by only paying for labels when you print
Taking the legwork out of logistics
1.) Transparent Tracking -- Shippo automatically syncs package information to keep you and your customers updated with real-time tracking information.
2.) Branded & Post-Purchase Experiences -- Build your brand with customizable tracking pages, shipping emails, packing slips, and more — and create a post-purchase experience that brings customers back by including return labels right inside the box.
3.) End-to-End Automation -- Automate inefficiencies that slow down shipping with tools spanning the entire fulfillment journey:
• Generate labels faster with saved and pre-filled package information.
• Import orders from your Shopify store and manage shipments from one place.
• Simplify international shipping with auto-generated customs forms and commercial invoices.
• Split orders into multiple shipments to send partially-fulfilled orders, or packages to different locations.
• Protect your business with insurance for premium shipments, one-of-a-kind goods, and international packages sent with USPS, UPS, FedEx, DHL Express and Canada Post.
Superior shipping takes superior support
Shippo is more than shipping. It also comes with multiple layers of support to give your business a fast start — and help you continue growing into the future.
• Get dedicated support from customer success and partner managers
• Gain access to partner support channels
• Work with an experienced team to guide project design, implementation, testing, and launch
• Let Shippo work directly with carriers to solve delays and damage issues on behalf of your business
• Get more localized support from US-based agents
• Find implementation-ready APIs supported by documentation
Available Monday - Friday, 6AM to 6PM PT.
We aim to respond to every issue within 4 hours.
Key benefits of Shippo
SHIPPING RATES
• Access 85+ carriers across a global network — and the best rates for each one
• Ship with regional carriers only available on the Shippo platform
• Split orders into multiple shipments
SHIPPING LABELS
• Bulk-print up to 100 labels at once
• Generate labels faster with pre-filled shipping details
• Print labels from your own devices
• Sync orders automatically with your e-commerce platform
SHIPPING TOOLS
• Automate workflows across the entire fulfillment journey
• Get experienced shipping & implementation support
• Build branded & post-purchase experiences
• Take full control of fulfillment with Shippo’s API
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Reviews
Already have Shippo?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The perfect shipping solution for my online business.
Reviewed on 19/08/2023
My experience with this platform is great because it is very easy to use and it allowed me to...
My experience with this platform is great because it is very easy to use and it allowed me to access the best shipping rates.
Pros
I like it a lot because it has given me automation tools that saved me time and effort. I have been fascinated with this platform.
Cons
It would be great to have a faster response time to solve any questions or problems that I may have.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super Easy way to Ship items!
Reviewed on 06/11/2023
My overall experience has been great with Shippo.
My overall experience has been great with Shippo.
Pros
I love the user friendly platform, and all of the features that come along with it. The prices are comparable to other platforms as well.
Cons
I can't think of anything that i dislike about Shippo.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Doesn’t send my customers tracking automatically
Reviewed on 05/05/2023
They can’t fix or help my web guy fix a simple software issue.
They can’t fix or help my web guy fix a simple software issue.
Pros
I would say nice things hear but im not happy with the product right now.
Cons
Tech support is useless. They tell me everything should be working but it doesn’t. My web developer tried multiple fixes and swears its on shippos end.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good program for small business and personal use
Reviewed on 29/06/2022
It is a great program and company to work with. The price is right and we hope to continue our...
It is a great program and company to work with. The price is right and we hope to continue our relationship with them in the future.
Pros
Shippo is very affordable and easy to use. Their customer service is eager to help out if there are any website problems or syncing problems and can be reached at any time. We have never had a problem using this software.
Cons
There are virtually no problems with this company or its software. We have used them for about 2 years and we will continue to use them if their pricing stays affordable.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Shippo is great for our small non-profit!
Reviewed on 10/06/2021
We have had a great experience with Shippo so far. It makes online fulfillment possible for our...
We have had a great experience with Shippo so far. It makes online fulfillment possible for our small non-profit.
Pros
The software is easy to use, automatically integrates with our Square online store, and saves time not having to wait in line at the post office. The fact that the program itself is free to use is amazing, as well.
Cons
We use a Word doc with Avery labels for our shipping labels. It would be great if we could create a custom label template to work with this set up. Currently, we just edit the size of the PDF that is downloaded.
Alternatives Considered
WeeblyReasons for Switching to Shippo
We initially chose Shippo when we started our online store through Square because we wanted the lowest start up cost for our cost for our online store when it launched. Approx. 8 months later, although we can upgrade Square to include label printing, now that we have used Shippo, we will probably stick with this integration because of the ease of use and affordability.Shippo FAQs
Below are some frequently asked questions for Shippo.Q. What type of pricing plans does Shippo offer?
Shippo offers the following pricing plans:
- Starting from: US$0.00
- Pricing model: Free Version
- Free Trial: Available
Q. Who are the typical users of Shippo?
Shippo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Shippo support?
Shippo supports the following languages:
English
Q. Does Shippo support mobile devices?
Shippo supports the following devices:
Q. What other apps does Shippo integrate with?
Shippo integrates with the following applications:
Adobe Commerce, Avalara, BigCommerce, Boxstorm, CommentSold, DocketManager, Ecwid, Fishbowl, Freestyle Solutions, GoDaddy Website Builder, Hypercontext, ParagonERP, Peoplevox WMS, Riskified, Rithum, SKULabs, SPS Commerce, ShipBob, ShipHero, Shopify, Square Online, Square for Retail, Squarespace, Stitch Labs, Stripe, Veeqo, Volusion, Webflow, Weebly, Wix, WooCommerce, Zapier, authorize.net
Q. What level of support does Shippo offer?
Shippo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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