--- description: Learn how Treatwell can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Treatwell. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Treatwell Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Spa Software](/directory/69/spa-management/software) > [Treatwell](/software/114999/treatwell) # Treatwell Canonical: https://www.getapp.co.uk/software/114999/treatwell Page: 1 / 13\ Next: [Next page](https://www.getapp.co.uk/software/114999/treatwell?page=2) > Treatwell Connect manages calendar, staff, clients and payments for beauty salons in one platform, cuts no-shows with free reminders, and connects you to the Treatwell marketplace to find new clients every day. > > Verdict: Rated **4.4/5** by 285 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Treatwell See every appointment, staff member and location in one shared calendar, with drag-and-drop rescheduling using Treatwell Connect. Cut no-shows automatically by sending unlimited, free SMS and email reminders that confirm bookings and free up cancelled slots the moment they happen, with Treatwell Connect. Reach new clients searching for a salon nearby by listing your business on the Treatwell marketplace, Europe's leading hair and beauty booking platform with over 150,000 partner salons, directly from Treatwell Connect. Turn any website, Google Business Profile or social media page into a booking channel with Treatwell Connect's built-in online booking widgets. Recognise every client at a glance and personalise each visit using centralised treatment history, preferences and personal notes stored in Treatwell Connect. Take payments in-salon and online through the same system, with automatic transaction reporting and no manual reconciliation, using Treatwell Connect's built-in cash register. Fill quiet hours and increase spend per visit by creating targeted promotions, last-minute offers and post-treatment upsells with Treatwell Connect's marketing tools. Build your online reputation on autopilot by automatically requesting a review from every client after their appointment, with Treatwell Connect. Track revenue, staff performance and your most-booked treatments in real time on a single dashboard, with Treatwell Connect's reporting tools. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 285 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salonium - **Founded**: 2009 ## Commercial Context - **Starting Price**: £9.99 - **Pricing model**: Flat Rate - **Pricing Details**: Contact Treatwell for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, European Portuguese, French, German, Greek, Italian, Latvian, Lithuanian, Russian, Spanish, Vietnamese - **Available Countries**: Austria, Belgium, France, Germany, Greece, Ireland, Italy, Lithuania, Netherlands, Portugal, Spain, Switzerland, United Kingdom ## Features - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Client Database - Client Management - Client Profiles - Confirmations/Reminders - Contact Database - Credit Card Management - Credit Card Processing - Customer Database - Customer History ## Integrations (2 total) - Google Calendar - iCloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Spa Software](https://www.getapp.co.uk/directory/69/spa-management/software) ## Related Categories - [Barbershop Software](https://www.getapp.co.uk/directory/1567/barbershop/software) - [Spa Software](https://www.getapp.co.uk/directory/69/spa-management/software) - [Salon Software](https://www.getapp.co.uk/directory/212/salon/software) - [Massage Therapy Software](https://www.getapp.co.uk/directory/975/massage-therapy/software) ## Alternatives 1. [Vagaro](https://www.getapp.co.uk/software/103275/vagaro) — 4.7/5 (3648 reviews) 2. [Mangomint](https://www.getapp.co.uk/software/164543/mangomint) — 5.0/5 (340 reviews) 3. [GlossGenius](https://www.getapp.co.uk/software/2034787/glossgenius) — 4.8/5 (349 reviews) 4. [Aura Salonware](https://www.getapp.co.uk/software/2048126/aura-salonware) — 4.5/5 (84 reviews) 5. [DaySmart Salon](https://www.getapp.co.uk/software/104583/daysmart-salon) — 4.4/5 (410 reviews) ## Reviews ### "Easy to go" — 5.0/5 > **Navjot** | *27 March 2024* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Easy to bring clients in .. no free sitting > > **Cons**: I love Treatwell and customer service is best and easy to operate > > Over all training with Treatwell is excellent and after that even they give full time to help us . Great support thanks ----- ### "Happy business customer" — 5.0/5 > **Chloe** | *5 December 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like the marketing efficiency for my local area > > **Cons**: It regularly crashes in its app format using a Samsung phone > > Really happy overall with the impact its had on my business, customer service team are good, only downside is they take a high commission for bookings ----- ### "Awful\!" — 1.0/5 > **Emily** | *25 January 2022* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: The lovely clients you can create, you can add your own clients > > **Cons**: The staff / booking system / review department. > > The more and more I keep using treatwell the more and more I get frustrated. Bearing in mind salons are their main source of income which would make you think they would listen to you, help you. Nooooo all they care about is getting their money. I will definitely look at moving to Fresha who are partner orientated and not money orientated. I was told by 5 different members of staff that clients can’t leave a review after a 1 month period. A client then leaves a review after 3 months, I contact the review team to tell them this is not fair because if someone is really unhappy they wouldn’t wait for 3 months and why would you allow it. He said they policy has always been the same. Honestly the team definitely need some training as they don’t know what they’re doing. The give false information on many different occasions as I’ve witnessed this. They Always side with the clients and they said that this is their policy. Clients can write whatever they like ( a client threatened us ) and this was allowed. There’s definitely no regulations as no one takes it seriously. Treatwell should not be allowed to be run like this, it’s damaging businesses\! ----- ### "Opinioin on treatwell" — 4.0/5 > **Yeliz** | *28 December 2023* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: Diverse of people use treatwell so you will get a varried clientele > > **Cons**: Payments sometimes are not on the accurate date think on the 16 or 17th regardless we should be paid. And treatwell needs to stop bombarding customers with booking reminders for example if i tap a client by accident and move thir appointment down by 5 mins they will get a text stating your booking has been changed this is unnecessary ----- ### "Treatwell has helped my business grow" — 5.0/5 > **Lauren** | *21 February 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Very easy to set up and use. I like the notifications straight to my phone and email so I am aware straight away when a booking has been made. Easy to see reports on income. Can use on my phone/app or work computer. Allows 24/7 bookings. > > **Cons**: No form of deposit. It is flexible for clients (which is great) but also allows for last minute cancellations or no shows. They do have prepaid which helps limit the amount of no shows but they can still not turn up with no consequence, leaving gaps in your day. > > Biggest problem when starting self-employeed is gaining new customers, I have found treatwell amazing at attracting new clients and as my reviews and business have grown so have the amount of bookings received through treatwell. The system is easy to use and customer service team have been great with any quieries. Has Definetly helped my business grow and attract clients. Even regular clients love the ease of being able to book on the go, 24/7. ----- Page: 1 / 13\ Next: [Next page](https://www.getapp.co.uk/software/114999/treatwell?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/114999/treatwell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data