--- description: Learn how e-automate can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for e-automate. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: e-automate Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [e-automate](/software/115623/e-automate) # e-automate Canonical: https://www.getapp.co.uk/software/115623/e-automate Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/115623/e-automate?page=2) > e-automate is a cloud-based business management solution for companies that support, sell, and service technology products, such as office equipment, banking equipment, and two-way wireless. The platform covers accounting, contracts, purchasing, inventory, sales, customer service, and more, supporting managed print service providers to grow their business profitably. > > Verdict: Rated **3.9/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of e-automate • e-automate notifies users automatically of any warranties or contracts which are due to expire. • Service call assignments are recommended based on each technician’s qualifications, and calls can be reassigned as necessary. • e-automate’s accounting tools allow users to manage receivables and payables, bank and subsidiary ledger reconciliations, general ledger and journal entries, deferred revenue recognition, and more. • Self-service capabilities let customers log service requests, audit tickets, order consumables, enter meter readings, and pay invoices online. • Minimum and maximum inventory level setting can be set automated based on historical usage, and purchase orders can be created automatically when reordering is required. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 7 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: ECI Software Solutions - **Location**: Grand Prairie, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: £300.00 - **Pricing Details**: Custom Quote - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Ireland, Italy, Netherlands, New Zealand, South Africa, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Asset Lifecycle Management - Audit Management - Audit Trail - Automated Scheduling - Bank Reconciliation - Barcode/Ticket Scanning - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management ## Integrations (2 total) - Avalara - Naverisk ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.getapp.co.uk/directory/255/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.getapp.co.uk/directory/255/field-service-management/software) - [Business Management Software](https://www.getapp.co.uk/directory/581/business-management/software) - [Field Activity Management Software](https://www.getapp.co.uk/directory/655/field-activity-management/software) - [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software) - [Equipment Maintenance Software](https://www.getapp.co.uk/directory/853/equipment-maintenance/software) ## Alternatives 1. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5058 reviews) 2. [Confluence](https://www.getapp.co.uk/software/90949/confluence) — 4.5/5 (3663 reviews) 3. [Odoo](https://www.getapp.co.uk/software/102445/odoo) — 4.2/5 (1294 reviews) 4. [Google Workspace](https://www.getapp.co.uk/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews) 5. [Adobe Acrobat](https://www.getapp.co.uk/software/2047082/adobe-acrobat-dc) — 4.7/5 (4169 reviews) ## Reviews ### "Professional Workflow software" — 5.0/5 > **Vincent** | *2 February 2026* | Printing | Recommendation rating: 10.0/10 > > **Pros**: Integrates all core business functions in one system, boosts efficiency with automated workflows, improves visibility into contracts/inventory, and helps track profitability and operations in real time. > > **Cons**: Feels a bit outdated or clunky with a less polished UI, customizations and integrations can be costly, and it may not scale smoothly for very complex or global operations. ----- ### "Great product for Startup's" — 4.0/5 > **Muhammad Ibrahim** | *28 April 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The best thing about this software is that it is easy to use and understand. A small crash course is given to any employee and they are good to go. It also makes sure that there are no records missing in case an invoice is voided or a writeoff is being conducted, everything is shown and monitored. > > **Cons**: Many companies still have this installed on their servers which have to be accessed by teams through remote connection. Update to the cloud version would be reccomended > > With any new startup, the most difficult problem is maintaining the data especially for sales, inventory and accounting. EAutomate eliminates all of these issues without the problem of software being too complicated to learn and understand. Our company has relied on this since 2012 and it has never failed us. Would recommend this to any new startup to keep track of their system. ----- ### "Small Companies Beware" — 2.0/5 > **Todd** | *9 November 2020* | Computer Hardware | Recommendation rating: 0.0/10 > > **Pros**: There is very little I can express about what I like about this software. > > **Cons**: Overly complicated, missing key features (such as a bank account register), support takes days for simple issues, extensive training required. Accounting firm does not like it. > > We are a small company and for us this software does not work for the reasons I mentioned. If you have an full time accountant on staff and levels of management at every turn you may have great success with this software. For a small company it is way too complicated and requires too much training-god forbid you have a staff turnoiver. ----- ### "E-Automate" — 5.0/5 > **Debra** | *13 September 2022* | Business Supplies & Equipment | Recommendation rating: 8.0/10 > > **Pros**: The ability to link inks and toners to a machine model. The ability to see customer history and usage. The ability for the system to track usage and recommend purchase quantities. > > **Cons**: There is not way to know who last touched an order or who entered a quote > > Overall, I find E-automate a easy software to get use to and to use on a daily basis. ----- ### "E-Automate as an ERP Software" — 4.0/5 > **Farhan** | *13 May 2019* | Electrical/Electronic Manufacturing | Recommendation rating: 7.0/10 > > **Pros**: The software is easy to learn software that brings together all the modules of a modern ERP system from purchases, sales, accounting, inventory, customers, vendors, payroll etc. It makes it very easy for companies to run their day to day practices. > > **Cons**: The software has limited support for it to be interlinked with other third party software e.g. helpdesk software, crm software etc. It also does not support EDI integration very easily without the use of third party tools. > > The overall experience has been good. The software keeps everything in place for us to go back and forth and review. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/115623/e-automate?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/115623/e-automate) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data