MedEZ
About MedEZ
MedEZ is a completely integrated billing and electronic health record (EHR) platform designed for doctors, physicians, specialists and other behavioral health experts to help them manage appointments, schedules, billing, patient histories, and many other tasks. The software features a daily scheduler and a to-do task pad which enables users to write down important notes and organize their day more efficiently. MedEZ allows users to create resource schedules, text notifications, emails, group appointments, and waiting lists, and features single and multiple doctor scheduling screens.
MedEZ supports HIPAA-compliant practice management, patient records, and billing, as well as a patient portal and documentation management. Users can record billing codes and take clinical notes. Other tools included in the software are DICOM image and document management along with a module that helps users store and retrieve lab results. MedEZ also has a pharmacy module to help with pharmacy inventory management. MedEZ is a multiplatform application that can be accessed through any smartphone, tablet or PC device.
Key benefits of MedEZ
• MedEZ’s billing tools help create electronic claims and hard copy in CMS1450 and CMS1500 formats. They also allow users to manage deductibles, co-pays, and adjustments.
• MedEZ features claim tracking, revenue cycle management, cost reporting and utilization review tools.
• MedEZ patient billing is specifically designed for specialty workflow where users can also create bills for appointments, billable therapies, and other services.
• The software helps automate the submission and claim generation process, allowing users to perform all the functions using one dashboard.
• MedEZ offers combined user activities like additional internist, nutritionist and general doctor functions along with behavioral features, enabling the facility staff to work as part of the patient assessment, recommendations and treatment process.
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Reviews
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- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
HIPAA compliant and easy for claims
Reviewed on 17/01/2019
Pros
This is a great program for electronic records in the mental health field. It is super easy to submit insurance claims.
Cons
Awesome program! I have not had any concerns with this program.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Economical, Efficient, Easy to Use, Excellent Customer Service
Reviewed on 17/10/2019
The system is very efficient and easy to use. Documentation being completed timely is critical to...
The system is very efficient and easy to use. Documentation being completed timely is critical to our business sustainability because that is how we are paid for services by funders. Services are not sent to claim status unless the documentation has been completed and signed by the provider. Excellent checks and balances!
Pros
The software is a comprehensive package that allows us to schedule, document treatment episodes, and bill for services with the greatest of ease. The quality of the customer service is unmatched in the industry. Prompt response and swift problem resolution make MedEZ the easy choice among all of the electronic healthcare record companies out there today.
Cons
It would be helpful if there was a way to “black box” a patient record preventing some providers from access. We are in a rural area and have had relatives of staff and staff themselves seek treatment in our primary care program. It presents an awkward situation when everyone in the office has access to the record. I believe this is something that MedEZ might be working to resolve. Other than that - the system meets our needs completely.
Reasons for Switching to MedEZ
We chose MedEZ over the competitors because of the product’s ease of use and their willingness to work with us on the cost of the system. MedEZ is very economical for a small business or start up company. The system is flexible enough to grow with your business and the customer support is outstanding!- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Incomplete Product
Reviewed on 08/02/2024
Not great. I feel like I was sold something that I didn't get, and they've cost our business a...
Not great. I feel like I was sold something that I didn't get, and they've cost our business a significant amount of money, so that for the first time in 6 years, we are needing to get an advance/loan to cover our payroll and other expenses. The RCM was extremely damaging, and it certainly feels as if they're being punitive for our decision to discontinue their management of our billing.
Pros
I like the Wiley integration--in fact, that was one of the big selling points for us.
Cons
Customer Service and support. They offer RCM, but did a terrible job and when we moved in-house, they removed the RCM features.
Reasons for Choosing MedEZ
We are growing our business and we needed the ability to bill utilizing two different EINs/NPIs and Business names with a SSO. This is something that MedEZ is able to do, but I'm not sold that the trade off has been worth it.Switched From
SimplePractice- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Psychiatric Inpatient Billing and Collection
Reviewed on 14/10/2016
As a billing vendor for many different types of provider agencies, I had a great experience using...
As a billing vendor for many different types of provider agencies, I had a great experience using the MedEZ application to handle billing and collections for one of our State agencies that operated inpatient psychiatric hospitals. The MedEZ staff helped to implement the application on our servers and train our staff to use the application.
The MedEZ technical staff presented and easy to follow work-plan for implementation which included building customized input routines to upload patient demographic and charge data to the billing system. They helped to build all 837 files to Medicare, Medicaid and commercial insurers. The system handled 835 auto posting and has a variety of reports to manage the data.
Technical support was exceptional and they also helped to build new functionality based on our client's workflow and data processes requirements.
I would highly recommend the use of this product to billing vendors and inpatient psychiatric facilities.
Pros
Ease of use and the application was easy to customize. Retrieving data from the back end database table for adhoc reporting was a breeze.
Cons
There were some features that could have been more automated, but we had very seasoned staff to manage the billing process. However, if needed, the MedEZ technical team worked closely with our billing team to implement new processes based on our client needs.
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great EHR program and easy billing use
Reviewed on 26/06/2021
This software was really easy to use and to submit insurance claims. I also felt that it was very...
This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. The software was not easy to pick up at first, but overtime it does become easy to use.
Pros
This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. Other features I like are being able to take clinical notes and record billing codes. Also, the program is very economical as the company will work on the cost of the system.
Cons
The software does lag sometimes and will freeze up once in awhile. The software does require a good amount of time to get use to, but if you dedicate the time then everything gets easier.
MedEZ FAQs
Below are some frequently asked questions for MedEZ.Q. What type of pricing plans does MedEZ offer?
MedEZ offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact MedEZ for pricing information.
Q. Who are the typical users of MedEZ?
MedEZ has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MedEZ support?
MedEZ supports the following languages:
Arabic, English, Spanish
Q. Does MedEZ support mobile devices?
MedEZ supports the following devices:
Q. What other apps does MedEZ integrate with?
MedEZ integrates with the following applications:
Jitsi, Micromedex, Microsoft Teams, WileyPLUS, Zoom Virtual Agent
Q. What level of support does MedEZ offer?
MedEZ offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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Mental Health Software
