---
description: Learn how Shape can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Shape.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Shape Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Law Practice Management Software](/directory/120/law-practice-management/software) > [Shape](/software/115787/shape)

# Shape

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> Shape is a cloud-based CRM, sales, \&amp; marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, \&amp; education. Shape offers tools to manage \&amp; automate online marketing \&amp; promotions, capture and service leads from online sources, \&amp; more
> 
> Verdict: Rated **4.7/5** by 44 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Shape

• Automated tools allow users to capture leads, send follow-ups and manage all client projects within one single platform.&#10;&#10;• Manage online marketing and promotions effectively with SMS messaging, email automation and an integrated dialer. Email automation enables users to create and send newsletters, emails and drip campaigns.&#10;&#10;• A pre-built library of document templates allows users to send forms, contracts, proposals and invoices to clients quickly and easily. &#10;&#10;• Custom reports like top lead sources, referral tracking, and more provide users with data to make smart business and marketing decisions.&#10;&#10;• Integrate with familiar tools such as MailChimp, Twilio, G Suite, MS Office, Stripe, Zapier, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 44 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Shape Software
- **Location**: Irvine, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$119.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: $119/user/month billed monthly
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Alumni Management
- Amortisation Schedule
- Application Management
- Appointment Scheduling
- Assessment Management
- Asset Lifecycle Management
- Attendance Tracking
- Audit Trail
- Batch Processing
- Billing & Invoicing
- Bookstore Management
- Borrower Management
- CRM
- Cafeteria Management

## Integrations (9 total)

- BombBomb
- Clio
- Filevine
- Google Workspace
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- Stripe
- Zapier

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Law Practice Management Software](https://www.getapp.co.uk/directory/120/law-practice-management/software)

## Related Categories

- [Law Practice Management Software](https://www.getapp.co.uk/directory/120/law-practice-management/software)
- [Mortgage Software](https://www.getapp.co.uk/directory/180/mortgage-loans/software)
- [Loan Origination Software](https://www.getapp.co.uk/directory/899/loan-origination/software)
- [Commercial Property Management Software](https://www.getapp.co.uk/directory/1211/commercial-real-estate/software)
- [Higher Education Software](https://www.getapp.co.uk/directory/31/academic/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.co.uk/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.getapp.co.uk/software/90844/dynamics-365) — 4.4/5 (5811 reviews)

## Reviews

### "Very User Friendly" — 5.0/5

> **Lisa** | *29 June 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: This software makes the process look so easy. It’s a great way to stay organized from the application to funding of a loan. I love the easy means of communication to the borrower for items needed and if an item is declined or approved. The way that all the screens are laid out is very easy for all parties to follow along. The software seems to cover everything\!
> 
> **Cons**: Nothing that I could see by using the software.
> 
> Overall, I love the software. Enough to even sign up for my company right away. The campaigns help you to stay in touch with clients past and present and this is key to keeping clients for the long term.

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### "Unbelievably user friendly mortgage CRM/POS with every feature imaginable" — 5.0/5

> **William** | *18 May 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I was impressed with how easy it is o maintain your pipeline with all of the integrations and automations. I love how everything from lead funnels to  file sharing easily accessible. One of my favorite features is the “if/then” functionality  you can choose for marketing campaigns. .
> 
> **Cons**: I have yet to find any cons with this system.
> 
> Shape is an all in one CRM/POS and marketing tool that is a must for any originator. It has never been easier to manage my pipeline and referrals, and my numbers have never been higher. I highly recommend Shape to any originator, as it has literally revolutionized my career.

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### "A user friendly CRM with lots of features and Cutomization." — 4.0/5

> **Christopher** | *7 May 2018* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: A nice cloud based CRM that is very flexible  to many business models. Easy to automate tasks that are done daily. Easily accessible from your mobile phone as well.
> 
> **Cons**: No much that is bad to say about this software. It is packed with alot of features so figuring out the best way to use it for your business can take some time.

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### "Good CRM for our contact management." — 5.0/5

> **Vanessa Grace** | *9 May 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: The features that are most impactful, are the phone features and the texting.
> 
> **Cons**: There's nothing that I really don't like about shape.
> 
> Our overall experience with shape has been fantastic and our entire team uses it.

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### "Very happy with shape" — 5.0/5

> **Lalaine** | *26 April 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: We use it a lot for email automation and text automation and it works great
> 
> **Cons**: All the features work very well for what we use it for

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/115787/shape)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/115787/shape> |
| de-AT | <https://www.getapp.at/software/115787/shape> |
| en | <https://www.getapp.com/customer-management-software/a/shape/> |
| en-AE | <https://www.getapp.ae/software/115787/shape> |
| en-AU | <https://www.getapp.com.au/software/115787/shape> |
| en-CA | <https://www.getapp.ca/software/115787/shape> |
| en-GB | <https://www.getapp.co.uk/software/115787/shape> |
| en-IE | <https://www.getapp.ie/software/115787/shape> |
| en-NZ | <https://www.getapp.co.nz/software/115787/shape> |
| en-SG | <https://www.getapp.sg/software/115787/shape> |
| en-ZA | <https://www.getapp.za.com/software/115787/shape> |
| es | <https://www.getapp.es/software/115787/shape> |
| es-CL | <https://www.getapp.cl/software/115787/shape> |
| es-CO | <https://www.getapp.com.co/software/115787/shape> |
| es-MX | <https://www.getapp.com.mx/software/115787/shape> |
| fr | <https://www.getapp.fr/software/115787/shape> |
| fr-BE | <https://fr.getapp.be/software/115787/shape> |
| fr-CA | <https://fr.getapp.ca/software/115787/shape> |
| nl | <https://www.getapp.nl/software/115787/shape> |
| nl-BE | <https://www.getapp.be/software/115787/shape> |
| pt | <https://www.getapp.com.br/software/115787/shape> |
| pt-PT | <https://www.getapp.pt/software/115787/shape> |

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