Bettermode

4.7 (93)
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All-in-one community platform for branded communities

About Bettermode

Bettermode is an all-in-one community platform designed to empower enterprise-grade customer communities.

Users can explore, follow, ask questions, start discussions, participate in polls, upvote, comment, and share multiple types of content.

Bettermode offers a white-label solution, allowing the community admins to adapt the design to fit their brand and engineer it to integrate it with their website. Admins can even add their site header/footer to blend it seamlessly with their site navigation.

Bettermode allows users to sign up using established platforms such as Google, Facebook, Slack, and LinkedIn. Single Sign-On (SSO) can also be configured for enterprise customers. Leverage integrations with third-party apps to automate processes, and add functionalities such as polls, events, Q&As.

Bettermode supports integrations with Slack, HubSpot, Hotjar, Zapier, and more. API access enables users to build custom integrations. Gamification tools serve to enhance user engagement through points, badges, and a leaderboard. A personalized feed allows users to follow the people, topics, or questions which matter to them most. Analytics help users gain valuable insight into community performance.


Key benefits of Bettermode

• Users can create a personalized feed by following the people, topics and questions which matter most to them.

• Increase user-engagement with gamification, AMAs, polls, and incentive systems.

• Automate processes with powerful integrations via an extensive app store.

• Analytics tools enable users to accurately measure and monitor community performance.

• Users can sign-in conveniently from familiar platforms like Google, Facebook, Slack and LinkedIn.

• Get started with out free plan -- build communities with unlimited members and content.


Images

Bettermode Software - All you need to create an engaging online community.
Bettermode Software - Self-serve and searchable help content. Give your customers the content they need, when and where it is needed most.
Bettermode Software - Unmatched level of customization. Go beyond basic branding. Select, arrange, and configure blocks to visually build your unique layout with zero coding.
Bettermode Software - Grow smarter with a powerful, self-serve community analytics to help you convert, engage, and retain more customers.
Bettermode Software - Drive engagement and community participation by embedding your community into your website or mobile app in a way that it looks like an integral part of the website.
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Bettermode video
Bettermode Software - All you need to create an engaging online community.
Bettermode Software - Self-serve and searchable help content. Give your customers the content they need, when and where it is needed most.
Bettermode Software - Unmatched level of customization. Go beyond basic branding. Select, arrange, and configure blocks to visually build your unique layout with zero coding.
Bettermode Software - Grow smarter with a powerful, self-serve community analytics to help you convert, engage, and retain more customers.
Bettermode Software - Drive engagement and community participation by embedding your community into your website or mobile app in a way that it looks like an integral part of the website.

Not sure about Bettermode? Compare with a popular alternative

Bettermode

4.7 (93)
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Starting Price

US$59.00
month
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month

Pricing Options

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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.7 /5
(93)
Value for Money
4.7/5
Features
4.5/5
Ease of Use
4.8/5
Customer Support
4.8/5

Already have Bettermode?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 93
Dhivya
Dhivya
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The new version of Tribe exceeds expectations

Reviewed on 02/09/2021

The folks at Tribe are doing an excellent job! The new version of the community platform is more...

The folks at Tribe are doing an excellent job! The new version of the community platform is more advanced and helps software companies build customer support communities.

I love that our customers could easily adapt to the online community. We are executing our engagement strategy at this point and things looking good.

Pros

The design is very similar to the social media sites which gives a modern vibe and doesn’t take a lot of effort to educate the community members. On top of that, the platform is quite customizable and the customer success team goes the extra mile to give wonderful guidance.

Cons

Their app store doesn’t yet offer a knowledge base app. This would be an amazing addition for self-service via the community.

Andreea
Andreea
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Branded community space that you control

Reviewed on 10/09/2021

We have been satisfied with the community platform so far. Looking forward to evolving with Tribe...

We have been satisfied with the community platform so far. Looking forward to evolving with Tribe as they add new features and functionalities.

Pros

We love the Space and Collections structure for categorizing content. The design and customizable components add a unique flavor to this product (in comparison to traditional forum packages).
Also, they have an amazing customer support team. Their own customer community is also quite active - we can publicly share our feedback and suggest features.

Cons

There are some missing features such as mobile app, ideation app, multilingual support. We’ll wait for these before moving to higher plans.

Mateus
Mateus
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Implement Tribe for eaglepay.io Community Engagement

Reviewed on 29/11/2018

I am satisfy so far. Since the development keep going for the new features.

I am satisfy so far. Since the development keep going for the new features.

Pros

Similar to Quora but more advanced.
Coin reward distribution is a plus.

Cons

The navigation will make confuse at the beginning.

Response from Bettermode

Hi Mateus,

Appreciate you for sharing your experiences.

Tribe has a very strong use case for communities around blockchain projects and we do that with our virtual currency distribution system apart from loads of other features and customization capabilities.

Tribe has come a long way since the time you used our free trial. It has definitely become more intuitive.

Thanks again for your review; we hope to see you as our successful customer in future.

Best Regards,
Team Tribe

Iman
Iman
Overall rating
  • Industry: Executive Office
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great solution to my community network that I didn't know existed!

Reviewed on 16/12/2018

Pros

They have more features​ to gather a great community than I could imagine.

The platform is very easy to use

Great customer support

Cons

Nothing that I can think of

Response from Bettermode

Hi Iman,

Glad to have you as our customer and really appreciate you for sharing your experience.

We're highly optimistic of establishing long-lasting relationship and see you succeed.

Best Regards,
Preetish

Monica
Monica
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tribe is an user friendly community software with loads of features.

Reviewed on 11/03/2019

Easy to use, modern design, fair pricing, and lots of useful integrations.

Easy to use, modern design, fair pricing, and lots of useful integrations.

Pros

Making the decision to migrate from an existing community solution was very challenging. Tribe team really made it fast and easy by having the right migration processes and tools. Their community success team was always available to handle issues and requests. What I liked very much about Tribe is the simplicity of their core platform that can be extended with different apps based on my community need. We got all these great solutions at a fraction of cost we used to spend on the previous platform.

Cons

Tribe did not provide us with any mobile app but to be fair the messenger integration was a great replacement. Their idea that people do not want to just install another mobile app sounded reasonable.

Response from Bettermode

Hi Monica,

Thanks for taking the time to write such a detailed review and choosing us as your preferred community partner.

Glad that we could provide seamless migration experience and customization at your preferred price point.

Best Regards,
Team Tribe

Showing 5 reviews of 93 Read all reviews

Bettermode FAQs

Below are some frequently asked questions for Bettermode.

Bettermode offers the following pricing plans:

  • Starting from: US$59.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Enterprise: Contact Bettermode for pricing.

Bettermode has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Bettermode supports the following languages:

Brazilian Portuguese, Chinese, Danish, Dutch, English, European Portuguese, Finnish, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Romanian, Spanish, Swedish, Traditional Chinese, Turkish

Bettermode supports the following devices:

Bettermode integrates with the following applications:

Amplitude, Discord, Fullstory, Google Analytics 360, Google Calendar, Google Cloud, Google Tag Manager 360, Hotjar, HubSpot CRM, HubSpot Sales Hub, Intercom, Jira, Mailchimp, Meta for Business, Mixpanel, Salesforce Sales Cloud, Segment, SendGrid, Slack, Stripe, Zapier, Zendesk Suite

Bettermode offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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