About GoFrugal

GOFRUGAL is a provider of Point of Sale (POS) billing software encompassing a range of retail, restaurant and distribution solutions for multiple industries. These include supermarket and groceries, hypermarket and departmental, pharmaceutical and healthcare, apparel and footwear, lifestyle, fashion, opticals, sports and games, spa and salon, electricals, books, stationary, hardware, sanitary and more. Each of the available business automation solutions is also paired with multiple mobile apps and cloud deployments, with the latter priced monthly and annually per node, per register.

GOFRUGAL's Cloud POS is accessible from anywhere via any device, benefiting from online and offline functionality thanks to data syncing. Core features include multi-store management supporting centralized supplier management plus a fully automated purchase and reordering process. This includes the raising, creation and generation of purchase indents, purchase orders, and GIN/GIR, along with handling approvals. Inventory control facilitates stock inventory tracking from procurement to sale, while BI-powered reporting capabilities offer sales performance feedback delivered direct to email inbox. In addition, GOFRUGAL offers a selection of companion mobile apps available for iOS and Android devices that includes the WhatsNow POS Owner's app for real time store updates, myPulse for gathering customer feedback, ServQuick for express checkout and Insight for retail analytics.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of GoFrugal

• GOFRUGAL offers a range of POS billing software supporting single, multi-store and chain retailers requiring solutions spanning business intelligence, customer feedback, order taking & mobile POS.

• Available across 50+ countries, GOFRUGAL serves retail, catering, sales and distribution sectors, with its cloud-based solution benefiting from centralized, multi-device accessibility, automated backup and data syncing for online / offline operation.

• Key features include Sell Management for handling the full sales order process, Store Operations for barcode supported stock inventory tracking, automated purchase & reorder, plus promotional offer creation for running discount programs.

• Role-based security privileges are backed by bio-metric authentication options, while integrated reporting adds performance data visualizations and customizable report templates with custom fields.

• A selection of GOFRUGAL mobile apps include WhatsNow POS Owner's app available for iOS and Android, offering real time store reporting with notifications for sales, margins, bill edits, ageing stock alerts and daily business summaries.

Devices

Business size

S M L

Markets

Angola, Australia, Barbados, Brazil, Botswana and 23 others, Canada, Switzerland, China, Germany, Fiji, United Kingdom, India, Jamaica, Japan, Kenya, Cambodia, Maldives, Mexico, Malaysia, Papua New Guinea, Philippines, Seychelles, Singapore, Thailand, Trinidad & Tobago, Uganda, United States, Zimbabwe

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

GoFrugal Software - An example of GoFrugal ServQuick mobile app running on an iPad device, showing an order itinerary and option to check out
GoFrugal Software - WhatsNow POS Owner's app shown running on iOS, detailing the question system for querying store performance across a broad range of suggested areas
GoFrugal Software - GoFrugal Insight app for Android and iOS delivers real time analytics and graphical reports on retail store performance in terms of sales, gross margin, purchases, sales returns and more
View 4 more
GoFrugal video
GoFrugal video
GoFrugal Software - An example of GoFrugal ServQuick mobile app running on an iPad device, showing an order itinerary and option to check out GoFrugal Software - WhatsNow POS Owner's app shown running on iOS, detailing the question system for querying store performance across a broad range of suggested areas GoFrugal Software - GoFrugal Insight app for Android and iOS delivers real time analytics and graphical reports on retail store performance in terms of sales, gross margin, purchases, sales returns and more

Features

Total features of GoFrugal: 158

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Automatic Refills
  • Bar POS
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcode/Label Management
  • Barcoding/RFID
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Cataloguing/Categorisation
  • Check-in/Check-out
  • Claims Management
  • Commission Management
  • Compounding
  • Contact Management
  • Cost Management
  • Cost Tracking
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Customization
  • Data Synchronisation
  • Delivery Management
  • Delivery Tracking
  • Demand Forecasting
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Management
  • E-Prescribing
  • EDI
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Financial Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Cafeterias
  • For Healthcare
  • For Restaurants
  • For Retail
  • Forecasting
  • Forms Management
  • Free / Reduced Meals
  • Fuel Management
  • Fuel POS
  • Gift Card Management
  • Grocery POS
  • Import/Export Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Item Management
  • Kitchen / Menu Management
  • Kitting
  • Label Templates
  • Labor Cost Calculator
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Marketing Automation
  • Materials Management
  • Medication Database
  • Menu Planning
  • Merchandise Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Nutrition & Ingredient Labels
  • Offline Access
  • Online Ordering
  • Online Payments
  • Online Refills
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Prescription Processing
  • Price / Margin Management
  • Pricing Management
  • Procurement Management
  • Product Identification
  • Product Management
  • Production Management
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronisation
  • Real-time Updates
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recipe Management
  • Recipe/Formula Costing
  • Reorder Management
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Routing
  • SKU/UPC Codes
  • Sales & Operations Planning
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Single Store
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Vendor Management
  • Wait List Management
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

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Reviews

Overall rating

4.4 /5
(171)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.0/5

Already have GoFrugal?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 171
Safraz M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bang for your buck!

Reviewed on 15/03/2021

Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more...

Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.

Pros

The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.

Cons

No cons so far. However I have to populate this field.

Response from GOFRUGAL Technologies

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fast updates on government mandates and custom requirements.

Reviewed on 13/04/2021

Safe and Good.

Safe and Good.

Pros

Easy to use and good overall features, satisfying our large format Pharmacy Chain use.

Cons

When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time.
Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes. It will be better if they route to senior experts immediately by issue area.

Alternatives Considered

TallyPrime

Reasons for Switching to GoFrugal

Had more features with options for scaling and customization than alternates. TS enterprises ,the distributer explained everything very clearly to satisfaction.

Response from GOFRUGAL Technologies

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

Paras S.
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

disappointment from the unsatisfactory level of service

Reviewed on 27/10/2017

Stock management Locationwise

Stock management Locationwise

Pros

There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.

Cons

We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution.

We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution.

1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated.
(All expense services stopped and we are almost running to a week since i raised the issue)
2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the
normal user account.

In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period.

We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.

Deepak G.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Nagarik stores

Reviewed on 15/07/2021

Pros

sales bill feature and to maintain stock as well as the ordereasy app for online orders.

Cons

Some of the features of ordereasy app should have been a little advance that would have helped in more orders

Ramesh R.
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best Retail POS in the industry

Reviewed on 02/04/2021

My overall experience with the software is so good. Its features meets our expectations.

My overall experience with the software is so good. Its features meets our expectations.

Pros

This product is user friendly and there is a lots of reports which helps us to take managerial decisions. Moreover Inventory management made easy.

Cons

It becomes very slow if the system is idle for a long time.

Response from GOFRUGAL Technologies

Dear Mr Ramesh,
Thanks so much for your feedback! We're really glad that you are enjoying our product and service.
Our technical person will reach you on the system slowness issue

Showing 5 reviews of 171 Read all reviews

GoFrugal FAQs

Below are some frequently asked questions for GoFrugal.

GoFrugal offers the following pricing plans:

  • Starting from:
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

GOFRUGAL Cloud Pricing: MONTHLY QSR = $13 per node per register Retail = $30 per node per register ANNUALLY QSR = $130 per node per register Retail = $300 per node per register GoFrugal WhatsNow: Annual = $59 per user Monthly = $6 per user (App available free via iTunes / Google Play) GOFRUGAL General Pricing Plans: Starter (Inclusive of 4 hours service) = $375 Standard (Inclusive of 6 hours service) = $625 Professional (Inclusive of 9 hours service) = $1500 ERP = Request for quote (Find extended pricing details via the website)

GoFrugal has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

GoFrugal supports the following languages:

English

GoFrugal supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

GoFrugal integrates with the following applications:

Magento Commerce, Microsoft Dynamics GP, MobilityeCommerce, Pathfinder, Razorpay, SAP S/4HANA, Shopify, Tallium, Zepo ecommerce

GoFrugal offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for GoFrugal.