Gofrugal
About Gofrugal
GOFRUGAL is a provider of Point of Sale (POS) billing software encompassing a range of retail, restaurant and distribution solutions for multiple industries. These include supermarket and groceries, hypermarket and departmental, pharmaceutical and healthcare, apparel and footwear, lifestyle, fashion, opticals, sports and games, spa and salon, electricals, books, stationary, hardware, sanitary and more. Each of the available business automation solutions is also paired with multiple mobile apps and cloud deployments, with the latter priced monthly and annually per node, per register.
GOFRUGAL's Cloud POS is accessible from anywhere via any device, benefiting from online and offline functionality thanks to data syncing. Core features include multi-store management supporting centralized supplier management plus a fully automated purchase and reordering process. This includes the raising, creation and generation of purchase indents, purchase orders, and GIN/GIR, along with handling approvals. Inventory control facilitates stock inventory tracking from procurement to sale, while BI-powered reporting capabilities offer sales performance feedback delivered direct to email inbox. In addition, GOFRUGAL offers a selection of companion mobile apps available for iOS and Android devices that includes the WhatsNow POS Owner's app for real time store updates, myPulse for gathering customer feedback, ServQuick for express checkout and Insight for retail analytics.
Key benefits of Gofrugal
• GOFRUGAL offers a range of POS billing software supporting single, multi-store and chain retailers requiring solutions spanning business intelligence, customer feedback, order taking & mobile POS.
• Available across 50+ countries, GOFRUGAL serves retail, catering, sales and distribution sectors, with its cloud-based solution benefiting from centralized, multi-device accessibility, automated backup and data syncing for online / offline operation.
• Key features include Sell Management for handling the full sales order process, Store Operations for barcode supported stock inventory tracking, automated purchase & reorder, plus promotional offer creation for running discount programs.
• Role-based security privileges are backed by bio-metric authentication options, while integrated reporting adds performance data visualizations and customizable report templates with custom fields.
• A selection of GOFRUGAL mobile apps include WhatsNow POS Owner's app available for iOS and Android, offering real time store reporting with notifications for sales, margins, bill edits, ageing stock alerts and daily business summaries.
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- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Based on short experience of 6 months
Reviewed on 03/04/2021
Overall experience has been pleasant, certainly there have been issues with the product delivery &...
Overall experience has been pleasant, certainly there have been issues with the product delivery & query management but overall the experience has been satisfactory.
Pros
Purchase entry, billing and integration with several sales channels.
Cons
Accounting management should have been simpler. To use accounting module one need to have good understanding of accounting.
Response from Zoho
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fast going Gofrugal
Reviewed on 26/10/2022
Pros
It is very easy to use as even person with minimum knowledge can also learn and work in this software easily. Easy to implement and work.
Cons
It works well for small companies and enterprises. Big enterprises need end to end software for complete process. So it will be a drawback.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
disappointment from the unsatisfactory level of service
Reviewed on 27/10/2017
Stock management Locationwise
Stock management Locationwise
Pros
There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.
Cons
We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution.
We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution.
1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated.
(All expense services stopped and we are almost running to a week since i raised the issue)
2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the
normal user account.
In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period.
We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.
- Industry: Supermarkets
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Software for Reatil
Reviewed on 13/04/2021
Best Product to maintain All your Retail business. They have very detailed software Billing to...
Best Product to maintain All your Retail business. They have very detailed software Billing to Balance sheet
Pros
Support and Upto date Software Update as Per best in industry standard
Cons
Report designer should be added in product. It will allow us to design report as per customer required format
Response from Zoho
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best software of market
Reviewed on 15/11/2022
I am using from a long time and it is best software.
I am using from a long time and it is best software.
Pros
User friendly , fast working and easy learn,
Cons
Account easy is so tuff to use and it is not same as software
Gofrugal FAQs
Below are some frequently asked questions for Gofrugal.Q. What type of pricing plans does Gofrugal offer?
Gofrugal offers the following pricing plans:
- Starting from: US$7.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
GOFRUGAL Cloud Pricing: MONTHLY QSR = $13 per node per register Retail = $30 per node per register ANNUALLY QSR = $130 per node per register Retail = $300 per node per register GoFrugal WhatsNow: Annual = $59 per user Monthly = $6 per user (App available free via iTunes / Google Play) GOFRUGAL General Pricing Plans: Starter (Inclusive of 4 hours service) = $375 Standard (Inclusive of 6 hours service) = $625 Professional (Inclusive of 9 hours service) = $1500 ERP = Request for quote (Find extended pricing details via the website)
Q. Who are the typical users of Gofrugal?
Gofrugal has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Gofrugal support?
Gofrugal supports the following languages:
English
Q. Does Gofrugal support mobile devices?
Gofrugal supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Gofrugal integrate with?
Gofrugal integrates with the following applications:
Adobe Commerce, MobilityeCommerce, Razorpay, SAP S/4HANA Cloud, Shopify, Tallium, Zepo ecommerce
Q. What level of support does Gofrugal offer?
Gofrugal offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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