Interact

About Interact

Interact is intranet software that helps organizations with distributed employees connect and communicate.

Our mission is to inform and connect every organization's greatest asset: its people.

Through enterprise-grade intranet software and decades of expertise, Interact provides Fortune 500, FTSE 250, and globally recognized brands such as Levi's, Domino’s, Teva Pharmaceuticals, and Sony PlayStation, with a powerful way to inform and connect their greatest asset: their people.

Interact's integrations include Microsoft 365, SAP Concur, ServiceNow, Salesforce, Google Workplace, Workday, and Box.

Interact supports a responsive intranet design, along with native mobile apps for iOS and Android with support for MDM and white-labeling, giving organizations the flexibility to connect with their workforce anytime, anywhere via any mobile or tablet device.

The People Directory gives users quick and central access to employee profiles complete with information on expertise, experience, and interests. Users can search and find relevant employees with filters like expertise, location, department, or role.

Interact allows organizations to create personalized homepages, workflows and forms, and set up teams and forums to help users find information and share ideas. Intranet analytics and reporting tools give users valuable insight into their intranet’s performance.

Other Interact features include social capabilities, broadcasts, notifications and updates, profile badges, quizzes, rewards and recognition, and more.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Interact

- Improves the reach and relevancy of communications with multichannel notifications to email, SMS, mobile apps, Teams, Slack, and more.

- Connects organizations with deskless workers through digital signage: controlled directly from the intranet.

- Gives your army of authors an easy-to-use content editor for the creation and management of engaging intranet content.

- Inclusivity and sentiment checker in the CMS supports communicators through helpful suggestions for more inclusive language.

- Auto-Engage AI learns when and where to send communications for maximum impact.

- Gives employees fast access to everything they need to do their jobs through an enterprise search tool that surfaces relevant content.

- Creates a unified gateway through out-of-the-box integrations with applications such as Microsoft 365, Concur, ServiceNow, Salesforce, Google Workplace, Workday, and Box.

- Boosts culture through social media features that drive greater communication and connection.

- A branded intranet that reflects your company, values, and style. A digital home for your workforce.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Andorra, Australia, Austria, Belarus, Belgium and 59 others

Supported Languages

Arabic, Bulgarian, Catalan, Chinese, Croatian and 21 others

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Interact Software - Your intranet homepage is the window to your organization. Engage users from the outset with up-to-date and tailored content, information, and media, delivered through a beautiful user experience.
Interact Software - Tailor intranet homepages for specific internal audiences
Interact Software - Powerful out-of-box analytics. Gain invaluable insight into your intranet’s performance. Measure success, identify popular content, search terms, and contributors, and pinpoint issues and areas for improvement.
Interact Software - We take design seriously. Bring your brand to life and maximize engagement with an intranet that tells your story. Whatever your vision, whatever your industry: our flexible and customizable pages will help you achieve what you’re looking for.
Interact Software - Connect your workforce regardless of how and where they work. With Interact's responsive intranet and powerful native mobile apps, your employees can access critical information, connect with co-workers and receive key communications, from any device.
Interact Software - Interact's People Directory enables users to find and connect with co-workers easily
Interact Software - Create multipage, mobile-friendly forms with a drag and drop builder
Interact Software - Interact’s People Directory sits at the heart of your intranet, helping employees find co-workers through a variety of criteria including expertise, skill or department, and then giving them the tools to connect and collaborate.
View 10 more
Interact video
Interact video
Interact Software - Your intranet homepage is the window to your organization. Engage users from the outset with up-to-date and tailored content, information, and media, delivered through a beautiful user experience.
Interact Software - Tailor intranet homepages for specific internal audiences
Interact Software - Powerful out-of-box analytics. Gain invaluable insight into your intranet’s performance. Measure success, identify popular content, search terms, and contributors, and pinpoint issues and areas for improvement.
Interact Software - We take design seriously. Bring your brand to life and maximize engagement with an intranet that tells your story. Whatever your vision, whatever your industry: our flexible and customizable pages will help you achieve what you’re looking for.
Interact Software - Connect your workforce regardless of how and where they work. With Interact's responsive intranet and powerful native mobile apps, your employees can access critical information, connect with co-workers and receive key communications, from any device.
Interact Software - Interact's People Directory enables users to find and connect with co-workers easily
Interact Software - Create multipage, mobile-friendly forms with a drag and drop builder
Interact Software - Interact’s People Directory sits at the heart of your intranet, helping employees find co-workers through a variety of criteria including expertise, skill or department, and then giving them the tools to connect and collaborate.

Features

Total features of Interact: 65

  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Approval Process Control
  • Blogs
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Security
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Onboarding
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Engagement Tracking
  • Event Calendar
  • File Management
  • File Sharing
  • Forms Management
  • Knowledge Base Management
  • Knowledge Management
  • Meeting Management
  • Mobile Alerts
  • Multi-Language
  • Newsletter Management
  • Personalisation
  • Policy Management
  • Private Network
  • Real Time Notifications
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Version Control
  • Wiki
  • Workflow Management

Alternatives

Igloo

4.5
#1 Alternative to Interact
Switch to a cutting-edge intranet to deliver a better employee experience and build a culture free of silos. Igloo’s...

MyHub

4.8
#2 Alternative to Interact
MyHub will allow you to create a beautiful intranet that will transform the way employees connect to information,...

Microsoft SharePoint

4.3
#3 Alternative to Interact
SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, &...

Axero

4.5
#4 Alternative to Interact
Axero provides easy-to-use intranet software that boosts productivity, unifies your people, and helps your company...

Reviews

Overall rating

4.6 /5
(39)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.6/5

Already have Interact?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 39
Rebecca
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great user experience, packed with featurss, great off-the-shelf solution

Reviewed on 02/04/2020

We have had a really positive experience of using Interact software. The team are great to work...

We have had a really positive experience of using Interact software. The team are great to work with, very knowledgeable, responsive and helpful. Having Interact has truely changed the way we work, with staff engagement vastly improved. The biggest impact has been staff blogs, which has opened communications up and given us real insight to how the organsation works and what teams and staff are achieveing.

Pros

It is really easy to install, build and maintain by non technical staff. Great user experience, very easy for content owners to create good quality content. Great social features, such as blogs, comments and forums. Regular updates and a comprehensive online support community.

Cons

Some basic building blocks need updating, most importantly the forms and workflows functionality. Whilst you can build useful workflows for business processes, the suer expeirnece is currently poor.

Suzanne
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Interact has changed how our organisation communicates

Reviewed on 30/03/2020

We wanted to move away from one-way communication whereby the central office was just giving out...

We wanted to move away from one-way communication whereby the central office was just giving out information to more of a network sharing model of communication. Interact has enabled communication to take place in all directions, both to and from the central office but also, importantly, between local offices.

Pros

The collaborative capabilities of the software have enabled our network (that is dispersed in almost 200 independent local offices across the UK) to communicate easily with one another, sharing their knowledge, ideas and resources with one another. We use a variety of Interact features to enable open communication across the platform, for example comments/feedback are welcomed on pages, discussion forums that everyone can use, users can add their own news items/blogs and there are groups for specific offices, projects etc.

Cons

We have had a few issues with emailing from the software however the broadcast emails work really well and when used with the persona feature they enable us to send targeted emails to specific sectors of our network (for example, all trustees, all senior managers etc.).

Kim
Overall rating
  • Industry: Media Production
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Best recognition system I've seen

Reviewed on 06/05/2022

Far too much time was spent with the mind-mapping and plotting of the intranet (comparable to...

Far too much time was spent with the mind-mapping and plotting of the intranet (comparable to SharePoint), none of which needed to be done with the more out-of-the-box platforms (like Simpplr). But once we got things up and running, the platform was wildly successful in my organization. And as long as we didn't experience any tech bugs in new features, everything was smooth.

Pros

While a lot of freestanding, third party recognition software exists, the system that comes free with the Interact intranet platform gets the job done without organizations having to have yet another system/vendor in place. The recognition feature is what drove traffic to our intranet and it was used by 98% of the organization. A huge success.

Cons

I would have kept my contract with Interact had they been able to offer better customer service. Because they are based in the UK, the times during which their team was available to have a conversation with my tech team didn't align with my US-based tech department's availability. I struggled to get in touch with a real person and the back-and-fourth of the ticket system was too tedious for some of the situations we faced. The system is far better and easier than SharePoint, but in my opinion, not as user friendly as Simpplr.

Alternatives Considered

Microsoft SharePoint and Igloo

Reasons for Choosing Interact

SharePoint could not be maintained/used by non-tech people without requiring training. Interact required minimal training (but was not as intuitive as Simpplr).

Switched From

Microsoft SharePoint

Reasons for Switching to Interact

Interact, once up and running, could be maintained by non-tech people and fit within our budget.
David
Overall rating
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazing improvement over the years

Reviewed on 20/12/2022

It's been an amazing experience. I love the polls, questionnaires, and ways to customize the colors...

It's been an amazing experience. I love the polls, questionnaires, and ways to customize the colors to your company.

Pros

Interact was a great product when we started using it; however, with their newest UI release, it is even more amazing. You can even translate pages for team members who speak other languages than English! The new UI feels so fresh and clean, and extremely interactive.

Cons

The one gripe I have is that when you use the "carousel" to display images, the bottom text block can cut off some of the image. It also doesn't allow you to adjust profile pictures well. Some people upload a vertical picture, and when it shows in the profile bubble, it squeezes it all in. It should be similar to Facebook or LinkedIn, where it shows you the circle that will appear.

Alternatives Considered

Igloo

Reasons for Switching to Interact

It was more affordable, yet had a better functionality.
Daniel
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Interact does what we need and makes everyone happy

Reviewed on 18/07/2022

Great solution backed by knowledgeable team that looks for opportunities to help you out

Great solution backed by knowledgeable team that looks for opportunities to help you out

Pros

Thoughtful, intuitive, well supported, features keep rolling out

Cons

Current mobile solution needs improvement, but that’s coming soon

Showing 5 reviews of 39 Read all reviews

Interact FAQs

Below are some frequently asked questions for Interact.

Interact offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Contact Interact for pricing information.

Interact has the following typical customers:

201–500, 501–1,000, 1,001–5,000

Interact supports the following languages:

Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Italian, Japanese, Lithuanian, Norwegian, Polish, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish

Interact supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Interact integrates with the following applications:

Azure Active Directory, Box, Dropbox Business, Google Drive, Google Forms, Google Workspace, Jira, Microsoft Outlook, Microsoft Power BI, Microsoft SharePoint, Microsoft Teams, Okta, OneDrive, SAP Concur, Salesforce Sales Cloud, ServiceNow, ServiceNow Express, Sisense, Skype for Business, Slack, Tableau, Trello, Workday HCM, Workday Succession, Workday Talent Management, Yammer, Zendesk Suite

Interact offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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