Cumulus Retail
About Cumulus Retail
Cumulus Retail is a software platform developed for small and mid-size retailers to help them manage their business operations via a single system. Cumulus features a Getting Started Wizard that helps users with the setup process while the System Configuration option helps users set up the software in a customizable way. Cumulus Retail users can add frequently sold items to the Quick-Select Item Menu to help process sales efficiently. Cumulus allows users to search for products based on descriptions, style, or keywords and permits authorized users to update pricing levels for each item that is entered into the database.
Cumulus Retail supports various registers per store and multi-store tracking. The software accepts a wide range of tender types including checks, cash, debit cards, credit cards, layaway Gift Cards, and Apple Pay. Cumulus Retail can also handle multiple transaction types such as price checks, returns, email receipts, bulk pricing changes, accounts receivable management, hold and recall hold, special orders, and inter-store product transfers.
Cumulus Retail helps users in customer management and creates multiple customer types and categories to effectively manage their activity. Cumulus has an inventory and product management system that helps users import products from the vendor catalog and assign products and department levels. Users can also create templates to help expedite product entry. Cumulus Retail integrates with an Cumulus eCommerce add-on module, which offers a professional layout and design, basic reporting option, and an embedded video option. The premier version of Cumulus eCommerce can be integrated with Walmart Marketplace, Fulfillment by Amazon, and eBay. Cumulus Retail’s cross-platform capability helps customers purchase a product online and return it in-store.
Key benefits of Cumulus Retail
• Cumulus Retail’s Inventory Management functionality helps users create inventory adjustments, create auto-replenishment for products based on preset product levels, carry out real-time tracking of inventory movement and track inventory using the serial number.
• The platform provides reporting capabilities to help users gain access to pre-defined reports. The Report Designer allows users to create customizable reports.
• Cumulus Retail provides reports in four groups: customer reports, sales reports, employee reports, and inventory reports.
• Cumulus Retail allows users to track inventory levels with reports such as Year Over Year Sales, Inventory History Report, Inventory Summary, and Inventory Sales.
• Cumulus Retail integrates with standard point of sale hardware including receipt printers, monitors, cash drawers and barcode scanners.
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Reviews
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- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Above and Beyond!
Reviewed on 24/04/2023
As I said, the employees have gone above and beyond to make sure our transition was as easy as...
As I said, the employees have gone above and beyond to make sure our transition was as easy as possible while still keeping business running as usual.
Pros
The training staff, Quinn in particular, have gone above and beyond when it comes to getting us ready for the transition into a new system. He has gone over things more than once when they werent clear, as well as spending extra time to make sure things during the transition, everything was set up promptly and correctly.
Cons
I feel like the back office could be set up a little better and clearer when it comes to the different applications.
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cumulus retail review
Reviewed on 06/02/2024
Very good! No bad experiences throughout the system!
Very good! No bad experiences throughout the system!
Pros
Fast & easy to use! Efficient in sale tracking and customer management!
Cons
We have no complaints about the platform!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Software is junk, cloud parts are beyond slow, and many features dont work.
Reviewed on 24/10/2024
We signed up to use for our Pet Store, they took weeks to get us details on what we needed to get...
We signed up to use for our Pet Store, they took weeks to get us details on what we needed to get for hardware. Then when they finally connected to install, we could not use things how we set them up and had to completely restructure everything. Once they got it setup they did not properly setup the payment terminals, the frequent buyer program integration did not work, and we found out that there was a limitation on product uploads that made it impossible to maintain our product catalog. Then all of the admin area was so slow we would have page time outs half the time. At this point the staff completely stopped responding to emails and phone calls and we were left in the dark with nothing working. And they continued charging us until I blocked the charges. Then they suddenly could communicate again.
Pros
It looks like it has a lot of features, it does not.
Cons
The install team has no clue what they are doing, they advertised features they could not deliver, and the software is so slow its mostly unusable.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cumulus Review
Reviewed on 06/10/2023
Pros
POS functionality and ease of use once one get familiar with all its options. Searching and drilling down for specific items, brands, etc is very helpful. Reporting is extensive if you get the report design package. Staff extremely knowledgeable and helpful down the line: sales, implementation, and customer service.
Cons
Just getting familiar with program. I don't have any cons.
Reasons for Choosing Cumulus Retail
They ended service. No more updates or support.Switched From
QuickBooks DesktopReasons for Switching to Cumulus Retail
I did not want to work from a small tablet at checkout. I could use all of my peripherals. I used Retail Ice for many years.- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cumulus/Celerant Review
Reviewed on 29/02/2024
Overall, when the system runs smoothly, it is easy easy to navigate and helps us keep track of our...
Overall, when the system runs smoothly, it is easy easy to navigate and helps us keep track of our inventory more efficiently and creates a faster checkout process for our customers.
Pros
How easy it was to learn to navigate the back office and POS.
Cons
It freezes up and kicks users out at random, causing the user to have to clear the cache, and log back in. All work is lost when that happens. Which can be time consuming if it happens repeatedly.
Response from Celerant Technology
Thanks for your review and feedback! It refreshing to see how easy it was for you to learn and navigate. I'll also share your feedback on your system freezing with our support team; that should not be happening and we will get it addressed.
Cumulus Retail FAQs
Below are some frequently asked questions for Cumulus Retail.Q. What type of pricing plans does Cumulus Retail offer?
Cumulus Retail offers the following pricing plans:
- Starting from: US$125.00/month
- Pricing model: Subscription
- Free Trial: Not Available
In store: $125/month Online: $250/month Both: $350/month
Q. Who are the typical users of Cumulus Retail?
Cumulus Retail has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Cumulus Retail support?
Cumulus Retail supports the following languages:
English
Q. Does Cumulus Retail support mobile devices?
Cumulus Retail supports the following devices:
Q. What other apps does Cumulus Retail integrate with?
Cumulus Retail integrates with the following applications:
Adobe Commerce, BigCommerce, Instagram, Meta for Business, PayPal, QuickBooks Online, QuickBooks Online Advanced, Shopify, WooCommerce
Q. What level of support does Cumulus Retail offer?
Cumulus Retail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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