--- description: Learn how Digitail can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Digitail. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Digitail Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/77/veterinary/software) > [Digitail](/software/116891/digitail) # Digitail Canonical: https://www.getapp.co.uk/software/116891/digitail Page: 1 / 5\ Next: [Next page](https://www.getapp.co.uk/software/116891/digitail?page=2) > Digitail is the leading AI-native, all-in-one platform for modern vet clinics. Trusted by 10,000+, it helps teams work smarter, see 2× more patients, and get home on time with 20+ AI tools and 50+ integrations. > > Verdict: Rated **4.7/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Digitail \- Complete clinical records faster and with greater accuracy using Digitail's Tails AI, which generates SOAP notes, handles voice dictation, and automates patient intake so veterinarians can stay focused on the patient in front of them. - Fill more appointment slots and reduce no-shows with Digitail's online booking and smart reminder tools, which keep your schedule visible, manageable, and accessible to clients around the clock. - Keep clients engaged between visits with Digitail's native pet parent app, which gives owners instant access to their pet's records, upcoming appointments, treatment plans, and direct two-way messaging with your clinic. - Stay on top of stock levels, avoid expired products, and streamline ordering with Digitail's inventory management tools, including expiry-date alerts, and advanced stock reporting. - Get a clear picture of your clinic's financial and operational performance with Digitail's real-time reporting and analytics, giving practice owners the visibility they need to make confident business decisions. - Manage wellness plans, treatment approvals, and billing all in one place with Digitail's unified platform, reducing missed charges and keeping the checkout process quick for both staff and clients. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 96 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Digitail - **Location**: Iasi, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: £289.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Starting at $289 (USD) per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI Copilot - API - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Billing & Invoicing - CRM - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - Customer Database - Data Import/Export - Document Management - Document Storage - E-Prescribing - EMR/EHR - Electronic Payments - Electronic Signature ## Integrations (16 total) - FetchIt - Google Calendar - Google Maps - Greenline - Inventory Ally - Kumba AI - Okta - ReviewTrackers - SendGrid - Stripe - Stripe Billing - Talkatoo - Text Blaze - TypingDNA Verify 2FA - VetPay ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Veterinary Software](https://www.getapp.co.uk/directory/77/veterinary/software) ## Alternatives 1. [ezyVet](https://www.getapp.co.uk/software/103877/ezyvet) — 4.6/5 (277 reviews) 2. [DaySmart Vet](https://www.getapp.co.uk/software/2046656/daysmart-vet) — 4.6/5 (283 reviews) 3. [Instinct Science](https://www.getapp.co.uk/software/2066226/instinct-emr) — 4.9/5 (238 reviews) 4. [Covetrus Pulse](https://www.getapp.co.uk/software/106227/evetpractice) — 4.0/5 (542 reviews) 5. [Shepherd](https://www.getapp.co.uk/software/2033055/shepherd) — 4.7/5 (87 reviews) ## Reviews ### "Best product on the market" — 5.0/5 > **Kévin** | *17 June 2020* | Design | Recommendation rating: 9.0/10 > > **Pros**: As a digital expert in user experience, I wanted to advise innovative and intuitive veterinary software to my wife. Hence, after a competitor benchmarking, Digitail appeared to be the best choice. One of the most important points is that Digitail is created by digital native people, it's a very different approach compared to the competitors where digital is not their main focus, user behaviors are quickly evolving, you have to be digital-ready. My wife used 3 different software in past experiences (one in the largest clinic in the country), Digitail is the best in her opinion. > > **Cons**: The initial configuration (adding products, TVA, dosages, etc.) is time-consuming and it could be more intuitive in some specific cases. However, Digitail is still doing a better job than competitors. ----- ### "Highly recommend Digitail for referral and GP veterinary practices" — 5.0/5 > **Laura** | *14 May 2025* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Digitail is extremely easy to use. It was simple to get started and the tech team is very helpful. There is a library of helpful guides and videos. The price point is better than what we've had previously. The service has been reliable and our records look very nice. There are constant improvements to the platform. > > **Cons**: Setting up our label printer has been a challenge. Inventory is not-straight forward. Refunding is a bit confounding as well. > > We highly recommend Digitail\! It has made our record keeping very easy\! As a referral service, it is very important that our records are thorough and professional. The templates make it easy. ----- ### "Veterinary Clinics Future" — 5.0/5 > **Bashar** | *11 June 2026* | Veterinary | Recommendation rating: 7.0/10 > > **Pros**: What I like the most about the detail it was the convenient and easy to use interface you have everything there at the glance you can reach everything from multiple places on the software itself and considering that it's an AI driven system makes the consultations way more easier than any other software > > **Cons**: It may be slightly confusing at first that closing a sale no longer generates an invoice automatically, while the consultation medical record remains separate. As a result, some team members may need time to adapt to the new workflow and understand how these processes are now separated. It is important to ensure clear communication and proper coordination between all departments to confirm that the consultation has been completed, the medical record has been finalized, and the corresponding invoice has been created where applicable. Maintaining this coordination will help prevent any gaps in the process and ensure accurate documentation and billing. > > My overall experience very nice you could adapt shift to digital within less than 10 it's easy to be used by all team members and provide amazing internal communication methods. ----- ### "A work in progress but incomplete" — 2.0/5 > **Lindsey** | *12 July 2021* | Veterinary | Recommendation rating: 0.0/10 > > **Pros**: Brilliant CRM and app features, scheduling and reminders efficient > > **Cons**: Non existent customer service, troubleshooting or business management features. Accounting functions inaccurate and incomplete > > Would hope to be able to recommend in future but currently not fit for service ----- ### "Incredible System, Incredible Team\!" — 5.0/5 > **Karen** | *9 September 2024* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Coming from a server based system, its incredible to be able to access from anywhere\! There are many functions, some we haven't even tried yet (baby steps in implementing them) that make the process so much easier. And of course, we are in a a love-hate relationship with "Tails"....we love it because it's the coolest thing ever, but hate the fact that down the road I won't be needed lol\! > > **Cons**: Inventory management is something to get used to, but we will get there. I do also wish we could create our own visit types to work with what we are used to. Also, one request would be to be able to re-order the entries in a canned treatment plan so if we have to adjust it, it will be in logical order of how we go through the process. Right now, new entries only appear at the bottom and can not be moved and the whole plan needs to be re-created. > > \[sensitive content hidden\], our onboarding person, has been incredible. He has dealt with my silly questions, serious questions, and overall frustrations getting it up and running (although the frustrations have been few). Even with the big time difference, he has been available when we needed him\! He is extremely knowledgeable and want him to come to the U.S. and work at our hospital as a vet (and Digitail expert) lol. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.co.uk/software/116891/digitail?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/116891/digitail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data