---
description: Learn how Zaui can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Zaui.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zaui Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Travel Agency Software](/directory/85/travel-agency/software) > [Zaui](/software/116943/zaui-software)

# Zaui

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> Zaui is a technology leading reservation and management software specialized to grow tourism companies. Designed for transportation, tour, activity and rental companies. Zaui is one of the longest-standing reservation systems creating the most innovative web-based tools in the industry.
> 
> Verdict: Rated **4.3/5** by 54 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zaui

• Zaui Software comes with an online booking engine, which allows tourism and transportation companies to create white-labeled portals for separate groups, events, and conferences.&#10;&#10;• Zaui Software facilitates the management of tours and activities by helping users track inventory, seat availability, activity restrictions and policies, seasonal pricing, and more.&#10;&#10;• Businesses can use the reporting module to perform audits on reservations, manage information on inventory, companies, transactions, analyze trends and generate forecasts.&#10;&#10;• Zaui Software provides a CRM tool which enables enterprises to manage customer information, purchase profiling, outside sales agent activities, demographics and more.&#10;&#10;• The staff and resource scheduling module enable shuttle owners to schedule staff on activities, track and manage their fleet, and assign vehicles, drivers and guides on tours.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 54 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zaui Software
- **Founded**: 1999

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: The Basic version is available free of cost.&#10;Contact Zaui Software for Enterprise plan pricing.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Russian, Spanish, Traditional Chinese
- **Available Countries**: Australia, Canada, China, Denmark, Germany, Japan, Mexico, New Zealand, Norway, South Africa, Sweden, United Kingdom, United States

## Features

- API
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Availability Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM
- Central Reservation System
- Channel Management
- Communication Management
- Customer Data Management
- Customer Database
- Customer Management
- Customer Support
- Customisable Reports

## Integrations (16 total)

- Bazaarvoice
- CartStack
- Fotaflo
- FreedomPay
- Google Analytics 360
- Google Tag Manager 360
- Latlogix
- PayPal
- Routific
- Smartwaiver
- Sojern Traveler Platform
- Stripe
- Twilio
- Windcave
- Zapier

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Travel Agency Software](https://www.getapp.co.uk/directory/85/travel-agency/software)

## Related Categories

- [Online Booking Systems](https://www.getapp.co.uk/directory/83/reservation-online-booking/software)
- [Tour Operator Software](https://www.getapp.co.uk/directory/84/tour-operator/software)
- [Ticketing Systems](https://www.getapp.co.uk/directory/86/ticketing/software)
- [Transportation Management Systems](https://www.getapp.co.uk/directory/805/transportation-management/software)
- [Travel Management Software](https://www.getapp.co.uk/directory/1227/travel-management/software)

## Alternatives

1. [Eventbrite](https://www.getapp.co.uk/software/91490/eventbrite) — 4.6/5 (5748 reviews)
2. [Beyonk](https://www.getapp.co.uk/software/2063767/beyonk) — 4.9/5 (167 reviews)
3. [Purplepass](https://www.getapp.co.uk/software/106187/purplepass) — 4.9/5 (302 reviews)
4. [TicketSource](https://www.getapp.co.uk/software/104919/ticketsource) — 4.8/5 (533 reviews)
5. [Easol](https://www.getapp.co.uk/software/2078807/easol) — 5.0/5 (5 reviews)

## Reviews

### "Working with Zaui" — 5.0/5

> **Verified Reviewer** | *9 April 2019* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: We choose Zaui as our reservation platform because of the API connectivity. And it has been totally worth it\!
> 
> **Cons**: We are hoping that Zaui expands to include more merchandise capabilities as most tourism related businesses include a gift shop and it would be a benefit to so many customers.
> 
> We have been able to focus more on tour sales (and not so operation driver) now that we are using Zaui.

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### "A fantastic reservation solution a far better system and support team than competitors" — 5.0/5

> **Brian** | *29 September 2023* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Customisation, report builder, dashboard layout, support
> 
> **Cons**: Sometimes system speed can be a bit slow

-----

### "Great as a user" — 3.0/5

> **Liam** | *19 April 2021* | Leisure, Travel & Tourism | Recommendation rating: 5.0/10
> 
> **Pros**: Simple and easy to use interface, I only use it to check booking numbers and daily schedules as a member of the team but I find it straight forward and easy to use.
> 
> **Cons**: There have been a number of bugs which have taken a long time to be resolved
> 
> Positive,

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### "Some small issues, but mostly a good product" — 4.0/5

> **Jeremy** | *26 April 2021* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: The parts that are easy, like booking a reservation, are really easy and intuitive.
> 
> **Cons**: Couple of points.&#10;First, I would really like the option to favorite some reports and preset parameters. Their are about 8 reports we have to run every night and it would be great if I could just hit a "Run Nightly Reports" button and have all of them print automatically.&#10;&#10;Second I wish the method for sharing or splitting a reservation was easier. Also modifying equipment is a little clunky.
> 
> Mostly very positive, just wish some of my concerns and issues could be nipped in the bud.

-----

### "Zaui is truly the Foundation of our Shuttle Business" — 5.0/5

> **Jillian** | *2 April 2019* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Our company took over an Airport Shuttle operation and we had only a few weeks to get the new shuttle routes up and running. representative teams have been incredible in supporting our business, teaching us to better use the software and answer our many, MANY questions along the way. The Point to Point software give our owners, drivers and clients complete confidence in our shuttle service. Zaui has absolutely been the foundation of our shuttle business.
> 
> **Cons**: There are some features that we are still hoping for (and understand that the developers are looking into these) such as allowing our guests \&amp; agents to modify and cancel their own bookings and having agents create bookings without needing to input payment information.
> 
> I would not know how to operate our shuttle service without Zaui\! The ease of use, live manifests, and support has been incredible. I would (and have\!) recommended Zaui Software to any shuttle company, tour company or transportation company that is looking to sell their services online, better organize their staff and ultimately run a smoother operation.

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## Links

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| de-AT | <https://www.getapp.at/software/116943/zaui-software> |
| en | <https://www.getapp.com/customer-management-software/a/zaui-software/> |
| en-AE | <https://www.getapp.ae/software/116943/zaui-software> |
| en-AU | <https://www.getapp.com.au/software/116943/zaui-software> |
| en-CA | <https://www.getapp.ca/software/116943/zaui-software> |
| en-GB | <https://www.getapp.co.uk/software/116943/zaui-software> |
| en-IE | <https://www.getapp.ie/software/116943/zaui-software> |
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| es-MX | <https://www.getapp.com.mx/software/116943/zaui-software> |
| fr | <https://www.getapp.fr/software/116943/zaui-software> |
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| nl | <https://www.getapp.nl/software/116943/zaui-software> |
| nl-BE | <https://www.getapp.be/software/116943/zaui-software> |

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