About Facelift Cloud

Facelift Cloud is an online social media marketing solution which integrates with social networks including Facebook, Instagram, LinkedIn, Twitter, Wordpress, and more, to facilitate the creation, management, publishing, and tracking of online marketing campaigns. Designed to help users with brand marketing, social customer care, and community management, Facelift Cloud offers features including one-click campaign publishing, channel moderation, online and offline monitoring, customer engagement, an interactive dashboard, trend tracking, content management, and more.

The all-in-one platform allows businesses within any industry to manage their social media presence across multiple social media channels. The moderation module consists of a single dashboard that displays all user comments, conversations, interactions, and engagement across all social media channels in a unified inbox. This allows businesses to review and moderate messages and communications from one place. The publisher tool facilitates the creation and publishing of marketing content across social channels, and customizable templates mean that users can create content and posts quickly and in a unified manner. Other features of the Facelift Cloud platform include optimized campaign creation, campaign performance monitoring, trend analysis, content management, and media asset management.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United Arab Emirates, Argentina, Austria, Australia, Belgium, Brazil, Canada, Switzerland, Chile, China, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, India, Italy, Japan, South Korea, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Poland, Puerto Rico, Portugal, Sweden, Singapore, United States, South Africa

Supported Languages

English, French, German

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Facelift Cloud Software - Facelift Cloud social customer service
Facelift Cloud Software - Facelift Cloud unified news feed
Facelift Cloud Software - Facelift Cloud post scheduling
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Facelift Cloud video
Facelift Cloud Software - Facelift Cloud social customer service
Facelift Cloud Software - Facelift Cloud unified news feed
Facelift Cloud Software - Facelift Cloud post scheduling

Features

Total features of Facelift Cloud: 109

  • @mentions
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Artwork Management
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Benchmarking
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorisation/Grouping
  • Channel Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Segmentation
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Visualisation
  • Digital Asset Management
  • Document Storage
  • Editorial Calendar
  • Email Alerts
  • Engagement Tracking
  • Event Calendar
  • File Management
  • Filtering
  • Forum / Discussion Board
  • Gamification
  • Image Editing
  • Image Library
  • Impact Measurement
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Lead Attribution
  • Lead Generation
  • Lead Management
  • Live Chat
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Performance Metrics
  • Post Scheduling
  • Publish Scheduling
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Generation
  • Review Monitoring
  • Role-Based Permissions
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • User Management
  • User Profiles
  • Visual Analytics
  • Workflow Management

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Reviews

Overall rating

4.4 /5
(72)
Value for Money
3.9/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support
4.8/5

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Showing 5 reviews of 72
Jelle D.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good campaign management

Reviewed on 05/06/2022

I'm happy with Facelift Cloud and the customer service they provide.

I'm happy with Facelift Cloud and the customer service they provide.

Pros

Facelift Cloud has made campaign management within our team a lot easier. The UI is good and was very easy to work with. Facelift Cloud also made good documentation about their product. The software also includes a free trial, which made it possible for me to find out whether the mobile support it gives is any good (and yeah it is alright).

Cons

I haven't used Facelift Cloud for a long time, and within this time I haven't really experienced anything that I dislike.

Polen E.
Overall rating
  • Industry: Computer Games
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

It can be so much better

Reviewed on 29/10/2020

It's one of the best two options one could have at the time being. I appreciate it's stability but...

It's one of the best two options one could have at the time being. I appreciate it's stability but it could look, feel and function in a much more modern way.

Pros

Once you get the structure, it's fairly easy to use. It's stable and straightforward.

Cons

The mobile app isn't too functional, I wish you could post stuff from there too.
Also resharing/retweeting posts have to be done manually, which is a main part of content marketing. I wish these could be done inside the Facelift platform.
Ideally I would never have to leave Facelift to do anything on social media, but I find myself very often doing so.
Some new features from social media websites take too long to get integrated in the platform. You still can't post multiple pictures on Linkedin, or Instagram.
There are very strict limits on video/image sizes to be used on platforms. I wish Facelift would auto-size these instead of telling me to squeeze a huge video into 15 MB.
The UI is a bit stagnant and too "German". I wish I would have the option to make "Monday" the first day of the calendar. There are too many menus which I feel like could be simplified a lot.

Cordelia D.
Overall rating
  • Industry: Farming
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Service and Datasecurity

Reviewed on 23/11/2020

Pros

The customer service is quite good and the datasecurity is one of the best on the market.

Cons

The software has a lot of functions, but sometimes it is too much for a good overview.

Alternatives Considered

Hootsuite
Max K.
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Facelift review by Alnatura

Reviewed on 02/11/2020

We use it mostly as a Publishing and Community Management tool.

We use it mostly as a Publishing and Community Management tool.

Pros

We do use the Facelift Cloud since our communities are growing rapidly. Facelift is a easy to use and easy to implement Software solution. At Alnatura multiple different Teams are working with Facelift and everyone Needs not more than one to two Hours to start working with the platform.

Cons

There are no real cons About the Software. :)

Jana H.
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of Facelift Cloud

Reviewed on 24/11/2020

Pros

Very easy to use. Not too many functions - everything at a glance. Nice support and success team.

Cons

Not so fast with adjustments of the social networks & developments. Do not have as many developers as some other tools, but cost less.

Showing 5 reviews of 72 Read all reviews

Facelift Cloud FAQs

Below are some frequently asked questions for Facelift Cloud.

Facelift Cloud offers the following pricing plans:

Explore Facelift Cloud with a 14-Day Free Trial or book a demo to see which pricing plan is the right fit for your business needs. Find out more on our website.

Facelift Cloud has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Facelift Cloud supports the following languages:

English, French, German

Facelift Cloud supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Facelift Cloud integrates with the following applications:

Instagram, LinkedIn for Business, Meta for Business, Twitter, WhatsApp, WordPress

Facelift Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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