---
description: Learn how Nimbata can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Nimbata.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nimbata Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [Nimbata](/software/118143/nimbata)

# Nimbata

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> Over 13,000 marketers used nimbata to improve campaign effectiveness two-fold, prove their marketing muscle, progress in their careers and secure client contract renewals.
> 
> Verdict: Rated **4.8/5** by 28 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Nimbata

Nimbata platform combines unique lead capture, conversion tracking, marketing attribution and lead management capabilities that generate better inbound leads and converts more web visitors to sales. Nimbata  (https://www.nimbata.com) provides:&#10;• Phone lead capture through local, toll-free, or vanity numbers for 4,300 cities and 70+ countries globally.&#10;• First-party data of call conversion and web form submission tracking via nimbata script/pixel.&#10;Session-level attribution (source, campaign, or keyword) for call conversions using dynamic number insertion (DNI).&#10;• Phone/ Call Lead handling (Recordings, Greetings, Whispers, Surveys, Spam Filters, Tagging).&#10;• Call Management Workflows leveraging advanced routing (Priority, Multi, Weighted) and Geo routing capabilities for improved sales opportunity effectiveness and closing.&#10;• Automation and Integrations to enrich your favorite marketing, sales and collaboration tools with actionable data.&#10;&#10;• Analytics and Reporting capabilities revealing details of the complete customer journey and visualizing key insights like first time vs repeat callers.&#10;&#10;&#10;Nimbata Use Cases&#10;&#10;• Know the true value of every lead that reacts to your campaigns and ads by calling your tracked numbers&#10;&#10;• Reveal those acquisition channels that are truly best-performing across the buyers  journey - without the affect of conversion leakage&#10;&#10;&#10;&#10;• Phone Lead Generation and Reporting. &#10;Use Phone Lead Capture and analytics capabilities to report the total volume of phone calls and leads that marketing campaigns or channels generate for each client or location. &#10;&#10;• Offline Marketing Campaign Monitoring and Evaluation. &#10;Use phone lead gen numbers, call analytics reporting, and integrations to reveal which traditional marketing (radio, tv, or direct mail) contributed to your bottom line.&#10;&#10;• Improvement of Marketing Channel Performance&#10;Use channel lead tracking to understand which channels work well for your business, optimize budget spend and reduce CPA&#10;&#10;• Improvement of Ad-Performance.&#10;Use DNI and session-level tracking capabilities to attribute call conversions back to the ad source/campaign/medium/keyword. Enabling marketers to have better targeting and to boost lead generation efforts (web and phone leads) for Call-based campaigns/pay-per-call campaigns.&#10;&#10;• Sales closing rate improvement.&#10;Use automation and tagging capabilities to follow the journey of conversion to sales across all qualifying events and understand when and why prospects and customers reach out. Leverage reporting and recordings to train and improve agent closing rates, making the most of your sales opportunities.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 28 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nimbata
- **Location**: Sharon, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: The only call tracking platform that charges per answered call - not per minute\!
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Denmark, Dominican Republic, Egypt, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy and 36 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scoring
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Caller ID

## Integrations (14 total)

- Criteo
- Google Ads
- Google Analytics 360
- Google Sheets
- HubSpot CRM
- Meta for Business
- Microsoft Advertising
- Pipedrive
- Salesforce Sales Cloud
- Skai
- Slack
- WordPress
- Zapier
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Tracking Software](https://www.getapp.co.uk/directory/749/call-tracking/software)

## Related Categories

- [Call Tracking Software](https://www.getapp.co.uk/directory/749/call-tracking/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)

## Alternatives

1. [CTM](https://www.getapp.co.uk/software/127363/calltrackingmetrics) — 4.7/5 (158 reviews)
2. [JustCall](https://www.getapp.co.uk/software/2047760/justcall) — 4.1/5 (224 reviews)
3. [800.com](https://www.getapp.co.uk/software/2008915/800-com) — 4.7/5 (346 reviews)
4. [Nextiva](https://www.getapp.co.uk/software/91289/nextiva) — 4.6/5 (919 reviews)
5. [Liine](https://www.getapp.co.uk/software/2054753/liine) — 4.9/5 (162 reviews)

## Reviews

### "Great call tracking platform for agencies." — 5.0/5

> **Antony** | *27 May 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The per-answered-call pricing model is a huge differentiator. very low per-minute fees means costs are completely predictable across all clients. The AI summaries and transcriptions save a ton of time, and the Google Ads integration pushes conversions back automatically so very easy to use
> 
> **Cons**: HIPAA compliance activation took longer than expected. Was told it would be ready by a certain date and it took an extra week, which delayed onboarding a few clients.
> 
> Great product. Would definitely recommend as a budget friendly option. I like how everything is in one dashboard with recordings, AI summaries, and automatic conversion syncing.

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### "Using Nimbata to improve client reporting - Outstanding support" — 5.0/5

> **Eamon** | *25 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The support with Nimbata is fantastic, Demitrios got on several calls with out team and was there every step of the way, the dashboard is intuitive and I love the product.
> 
> **Cons**: Nothing, it does exactly what they say it will do (and more to be honest\!)
> 
> Extremely positive, great support, quick set up.

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### "The worst Experience in 10 years of marketing with an SaaS" — 1.0/5

> **Mark** | *23 January 2023* | Marketing & Advertising | Recommendation rating: 0.0/10
> 
> **Pros**: NONE. As I'd needed to pay for everything aside from the £6 ripoff for two numbers sitting there and tracking less than 5 calls a month. An utter JOKE\!
> 
> **Cons**: You need to pay for every little thing you may need in a call tracking, which is cheap, useless and had wasted my time in a great deal. Furthermore,
> 
> their platform is more complicated than anything else, and their support? It's funny they have the \[SENSITIVE CONTENT\] answering support, which I believe it;s in this just for money, as he was rather full of himself in the chat, and "bla-bla-bla" about how great it was his product that he completely forgot about my issue. What a pitiful experience. Felt extremely cheap form the first time I approached this company. I'd happily go for Twilio, that offers free phone number rentals and has nothing to pay when it comes to sharing stats. NEVER AGAIN\! UTTER WASTE OF TIME

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### "Great Low-Cost Call Tracker" — 5.0/5

> **Tino** | *13 February 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: We really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found our end-of-month Invoices were eating into our profits. Nimbata's per-call cost significantly reduced our call tracking expenses by 70% in comparison to previous trackers.
> 
> **Cons**: There is nothing much that we don't like. Like most products/software there are always minor improvements that could be addressed. The good thing about the Nimbata Team is that they have implemented a lot of the minor/major recommendations that we have given to them which has made our experience even better using the platform.
> 
> We have had a great experience so far using Nimbata and it has now become a critical tool in our agency.

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### "Nimbata Rocks\!" — 5.0/5

> **Joanna** | *15 October 2019* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ease of use it has and the top notch customer support that always helps me to set up new client accounts fast and effectively.
> 
> **Cons**: There is nothing that I don't like about the software.
> 
> Nimbata has become a part of my sales packages as it helps me tp track the leads that I am generating from my SEO Marketing campaigns for my clients and partners in an effective way, which is a prerequisite in my contracts. Tracking the performance of our marketing campaigns should be a priority for all marketers and Nimbata offers us this great opportunity.

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## Links

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