VSLogger

Call recording solution for businesses of all sizes

About VSLogger

VSLogger by Versadial is a cloud-based call recording solution, which helps companies record and manage calls to improve employee coaching, compliance, liability protection, and more. Designed for businesses of all sizes in healthcare, public safety, call centers, law, security, financial and transportation sectors, it allows users to integrate the platform with their telephone systems and computers, and access all call recordings via a web browser.

Key features of VSLogger recorder include quality control grading, playback, live monitoring, reports, granular user permissions, speech analytics, and PC screen capture. Its quality control and testing module enables managers to record agent calls, analyze and review performance, suggest problem and improvement areas, and conduct call tests for training from any PC screen within the business network. Companies can also use the centralized platform to enhance customer experience through live monitoring of calls.

VSLogger recorder comes with a reporting functionality, which let businesses perform in-depth analysis of employee interactions, call outcomes, and overall business value.


Images

VSLogger Software - VSLogger: call recording screenshot
VSLogger Software - VSLogger: desktop assistant screenshot
VSLogger Software - VSLogger: user access permission screenshot
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VSLogger Software - VSLogger: call recording screenshot
VSLogger Software - VSLogger: desktop assistant screenshot
VSLogger Software - VSLogger: user access permission screenshot

Not sure about VSLogger? Compare with a popular alternative

VSLogger

4.7 (15)
VS.
Most reviewed

Starting Price

US$960.00
one-time
US$45.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

15
62

Integrations

3
18

Ease of Use

4.7 (15)
4.4 (166)

Value for Money

4.6 (15)
4.4 (166)

Customer Service

4.7 (15)
4.4 (166)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.7 /5
(15)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 15
Verified Reviewer
Overall rating
  • Industry: Shipbuilding
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very useful apllication

Reviewed on 04/11/2019

I have to say, helps me a lot when I am in some noise and I can not hear the speaker very well. And...

I have to say, helps me a lot when I am in some noise and I can not hear the speaker very well. And I am most tome in noise. Just find quiet place and play a saved call. Irreplaceable!

Pros

First off all I most like quality of record calls.

Cons

Sometimes by himself turn off recording. I notice that is happenig when my phone get update.

JACKSON
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Call Recording

Reviewed on 31/10/2023

Pros

Stable system and Good Technical Support,Easy to use

Cons

Price of product is litte higher compared to other recording

Rafael
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Intercam

Reviewed on 11/06/2019

Would like to have representation in Mexico with local support.

Would like to have representation in Mexico with local support.

Pros

Easy to use, quick response in case of issues with the system.

Cons

Expensive cost of support and licenses, and non spanish support

Kira
Overall rating
  • Industry: Import & Export
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product! Simple to use!

Reviewed on 20/09/2016

We utilize the product to listen and record phone conversations on a daily basis. Multiple managers...

We utilize the product to listen and record phone conversations on a daily basis. Multiple managers have access and we have had great success monitoring calls for quality.
The most recent interaction with Versadial was for HELP! Recently, we had to have a review on how to setup groups and seating, etc. We had an excellent experience with tech support.
Thank you so much!

Pros

Ease of use.

Jim
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Professional, and knowledgeable experience.

Reviewed on 05/07/2017

Less administration, management and more accessibility to access the recordings.

Less administration, management and more accessibility to access the recordings.

Pros

The easy of use, progressively making software improvements, customer and technical support I get from customer service agent in the support group as well as the the online support documents.

Cons

More YouTube videos showcasing the product as well as technical videos on how to troubleshoot, upgrade the Adutante software. If there was a video walking a customer through the process on generating the web browser certificate creation is beneficial.

Showing 5 reviews of 15 Read all reviews

VSLogger FAQs

Below are some frequently asked questions for VSLogger.

VSLogger offers the following pricing plans:

  • Starting from: US$960.00/one-time
  • Free Trial: Available

Price depends on number of lines and hardware. Subscription and one-time purchase options are available.

VSLogger has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

VSLogger supports the following languages:

English

VSLogger supports the following devices:

VSLogger integrates with the following applications:

3CX, MiCloud Connect, Skype for Business

VSLogger offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for VSLogger.