--- description: Learn how NodeBB can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for NodeBB. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: NodeBB Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Community Software](/directory/585/online-community/software) > [NodeBB](/software/118607/nodebb) # NodeBB Canonical: https://www.getapp.co.uk/software/118607/nodebb Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/118607/nodebb?page=2) > NodeBB is a cloud-based community solution for gaming, hardware, software, entertainment \& education sectors, which helps improve customer engagement by providing discussion forums for businesses, letting users interact with multiple teams through video streaming, social media posts \& real-time chat > > Verdict: Rated **4.7/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 14 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: NodeBB - **Location**: Toronto, Canada - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$250.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Village (small businesses and groups): $250 / month for up to 2 million monthly page views. City (medium businesses and groups): $750 / month for up to 10 million monthly page views. Metropolis (larger organizations that need a custom solution): Contact NodeBB for pricing information for above 10 million monthly page views. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Alerts/Notifications - Chat/Messaging - Contact Database - Content Management - Discussions/Forums - Filtering - Group Management - Ideation - Member Directory - Membership Management - Mobile Access - Moderation - Real-Time Notifications - Reporting & Statistics - Single Sign On - Social Media Integration ## Integrations (5 total) - Mailchimp - PayPal - Slack - Twilio - WordPress ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Community Software](https://www.getapp.co.uk/directory/585/online-community/software) ## Alternatives 1. 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Its either spammy or no email at all. > > When we first started building our community, it was so great to be able to setup nodebb quickly without much developer help. Things are very well thought through regarding user onboarding. But as the community grew, many features started to make little sense for a 2k+ community. Things where I would like to see NodeBB put more focus on: - Emails - Design elements (Ex: upvote and downvote buttons are too small \& hard to locate. Social share buttons , almost impossible to figure out where they are) - More support in terms of how to build good communities. You have a good software, but most people are unaware what are user communities, how to build \& grow them, their advantages etc. ----- ### "NodeBB Review" — 4.0/5 > **Verified Reviewer** | *29 August 2018* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: We've been using NodeBB to run our forum for more than a year. Overall, it's a great \*value for money\* tool. The interface is relatively easy to use: after a bit of work of understanding where different settings are controlled, two people, one of whom was a trainee, could work it out alright. We like the look and feel it provides, which gives an impression of a website, rather than your average forum with pages and pages of content to scroll through and posts that look like a digitalised list of archives from the national library. The support team is responsive. Since they are a small company they take time to get back, but they almost always could help with the answer, or help to work out an alternative solution. They were one of the first forums to comply with GDPR, which was great news for us. > > **Cons**: Since it's a new platform and a small team, there isn't a lot of learning materials about the software. Because plugins are open to the community to create, they would sometimes interfere with one another and break things. There is no curation to the list of recommended or updated plugins. And there is no quick way to understand if a task could be solved with a plugin or not (could be solved through documentation?). One needs to spend time with the community to work this out. > > Overall, I would recommend NodeBB as a forum software to companies who would like to test the very idea of having a forum, or who are not ready to commit to large budgets and extended functionality. If you don't have any resources to write custom CSS, you could rely on one of their pre-made themes, and select from among 10+ skins. If you have design and coding resources, your opportunities will be much greater. NodeBB allows you to have a SSO option, which was a strong requirement for us, and their most basic plan is more than enough for us at the moment. They were also very kind to refund us for a few months at the beginning of our cycle when we were not using the forum, which left us with a great impression and established trust. Repeatedly we reached out to them with a request to develop certain functionality, for which they provided reasonable quotes. ----- ### "Great Open Source Forum, Poor Business Decision" — 4.0/5 > **Danny** | *31 August 2018* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: • Infinitely extendable with plugins and widgets • Open source, making it possible to find the source of any issue • The data sent to every page is easily accessible in JSON via API • Great support for forums hosted by NodeBB > > **Cons**: • Plugins and widgets break on every upgrade. It's impossible to keep the system up to date without a lot of effort and developer resources • While the system is extendable, many things that should be built in are either second class add-ons or non existent. We had to build our own search widget, for example. • We have discovered numerous security issues and bugs that NodeBB should have been aware of themselves ----- ### "Really, The best forum software I've used\!" — 5.0/5 > **Mukesh** | *28 August 2018* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: The forum software is easy on the eyes, some forum software looks too busy, with too many options and not intuitive but, NodeBB is clean and easy to use. The software is flexible and adaptable for your needs. The software has many options, I have adapted it to what I need, switching off features I do not need for my business. > > **Cons**: The software team at NodeBB are keen to help with every issue you may encounter, so I have not really found any cons as such which would deter me from using the software. The software team are constantly updating the software, with additions and new features. I have had suggestions for what I have considered improvements and the NodeBB have listened, the features could take some time to be released, but the team have to consider feedback from many users and the best for improvements is released. I have used the NodeBB's customisation route many times, to get the features I need. > > For my business providing an intuitive, flexible and adaptable UI to the users is key. I have found this software meets all my needs and the NodeBB team are experts in what they do, "They know their stuff" I found that they will make your idea become reality, providing you with feedback on a possible alternative ways of meeting your needs, I have found the NodeBB team participate with what you are trying to achieve, you don't feel like your on your own, they help you get there. ----- ### "My experience with NodeBB" — 5.0/5 > **Verified Reviewer** | *24 August 2018* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: There are several pros with NodeBB, it as a sleek design, not like old forums from the 90's. It's fast, I mean really fast. Functionalities as onsite chat makes the difference. The way it's built... to scale, that's a big plus. > > **Cons**: The installation process is not that friendly, but, that's on the installer. Another con would be the lack of features as more mature alternatives do have, but, it's understandable, NodeBB is rather young with a 1.10 version. > > It's been a great experience\! I will certainly use NodeBB again for other projects. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.uk/software/118607/nodebb?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/118607/nodebb) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data