---
description: Learn how OpenKM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for OpenKM.
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title: OpenKM Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [OpenKM](/software/119939/openkm)

# OpenKM

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> OpenKM is a document management solution available on-premise or on the cloud, which helps businesses manage documents by capturing, processing and securing data from various digital sources. It lets enterprises edit and share documents with team members, ensuring collaboration in the organization.
> 
> Verdict: Rated **4.6/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of OpenKM

Automatically capture vital information and catalog scanned documents with OpenKM’s OCR.&#10;&#10;Share information and collaborate through shared folders, threaded discussions, and e-mail with OpenKM.&#10;&#10;Grant and control access to documentation, including what actions are available to perform, on a per-document basis with OpenKM Security.&#10;&#10;Automate business processes and workflows, saving time and improving efficiency, with OpenKM.&#10;&#10;Keep a full audit trail of all business and document management processes with OpenKM’s Activity Log.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 17 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenKM
- **Location**: Palma de Mallorca, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Contact OpenKM for pricing details.&#10;&#10;OpenKM Community version is free to download and use. This version is not supported.&#10;OpenKM Cloud is an annual subscription please check for pricing information and other details&#10;OpenKM professional on-premise version is a one-time payment license please check for pricing information and other details&#10;&#10;Discount is offered to non-profit and EDU organizations
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Catalan, Chinese, Danish, Dutch, English, Finnish, French, Galician, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese
- **Available Countries**: Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize and 92 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Compliance Tracking
- Configurable Workflow
- Content Management
- Customisable Branding
- Customisable Templates
- Data Synchronisation
- Digital Asset Management
- Document Automation

## Integrations (4 total)

- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software)
- [Enterprise Content Management Software](https://www.getapp.co.uk/directory/1261/enterprise-content-management/software)
- [Mobile Content Management System](https://www.getapp.co.uk/directory/1273/mobile-content-management-system/software)
- [Content Management Systems](https://www.getapp.co.uk/directory/276/content-management-system-cms/software)

## Alternatives

1. [Wrike](https://www.getapp.co.uk/software/9964/wrike) — 4.4/5 (2887 reviews)
2. [Dropbox Business](https://www.getapp.co.uk/software/10182/dropbox-online-sync-and-file-sharing) — 4.5/5 (21682 reviews)
3. [Zoho WorkDrive](https://www.getapp.co.uk/software/113867/zoho) — 4.6/5 (95 reviews)
4. [Box](https://www.getapp.co.uk/software/90760/box) — 4.4/5 (5622 reviews)
5. [Seismic](https://www.getapp.co.uk/software/100420/seismic) — 4.6/5 (215 reviews)

## Reviews

### "Fantastic DMS solution" — 5.0/5

> **Verified Reviewer** | *24 November 2019* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Very cost-effective yet with enterprise-class features and functionalities.
> 
> **Cons**: Hope to see mobile app's built-in file previewer soon.
> 
> Great solution with all fully integrated components of DMS core, workflow, reporting, OCR, etc.

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### "Digital Document Management Done Right\!" — 5.0/5

> **JOSE MIGUEL** | *2 December 2019* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The most valuable advantage of OpenKM is its API. It is so easy to connect OpenKM to other systems (this is the most common scenario for Document Management). Using Rest services, OpenKM can connect to your ERP, CRM or even your BPM of choise, you name it.
> 
> **Cons**: Its UI is a little dated, but version 7 will come with a big overhaul in this regard\! So, stay tuned.
> 
> Digital Document Management can be implemented to a very wide range of verticals, but to be precise and  in my experience, you can achieve:&#10;- Procurement documents&#10;- HR Documents&#10;- Medical Images&#10;- Legal Contracts&#10;- Service Contracts

-----

### "OpenKM Experience" — 4.0/5

> **Ben** | *27 November 2019* | Biotechnology | Recommendation rating: 5.0/10
> 
> **Pros**: Overall functionality. Open Source. Feature rich.
> 
> **Cons**: The application was written with discrepancies such as:&#10;•&#9;The Copy and Move command behave differently as it relates to inheriting permission in the target folder. The Move command should work like copy with the option to clone security.&#10;•&#9;Email: When sending an email from the Write Email icon, the emails get saved in the Email section below Taxonomy. However, when emails are sent via Send link or Send document attachment or Notification, they are not saved in the email folder. All emails and notifications should be saved in the email section.&#10;•&#9;Stamping: Text stamps do not have the option to choose a page or page range, but Image stamps do. All stamps should have the option to apply to a specific page or range.&#10;•&#9;Stamping: All stamps - be able to set the default page number when creating the stamp.&#10;&#10;When sending an email, it would be nice to be able to type ahead to get to the name or at least to have the ability to enter the first initial, to quickly move to the name desired.&#10;&#10;Write mail Icon to default the “Reply to” to the sender.&#10;&#10;When clicking on a link in an email, to be able to configure which browser it should go to either on a system level or per user, not for OpenKM to open the document in the default browser. This is because many use Chrome as their default browser but OpenKM works best with Firefox. So, even if the default browser is Chrome, there should be a setting to open document links in a specified browser.

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### "Good for building a searchable PDF database" — 4.0/5

> **Michael** | *25 November 2019* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Drag and drop from file explorer is a huge plus for our non-tech savvy users.&#10;Adding a tag to each PDF for future recall is good if you don't want to OCR everything.&#10;Up time is excellent.  Over the last ~2 years, we have gone down maybe twice, and neither time was for more than an hour. Very dependable.
> 
> **Cons**: The interface is a bit outdated.&#10;OCR is a bit hit or miss.&#10;Help files could be better. There are a few features that I had trouble getting more info on.&#10;User access can be a pain to set up, especially retroactively.
> 
> We use the software to maintain bills received from our facilities over 2 states. We have to keep  everything for at least 2 years before compacting and archiving with the ability to pull up documents on the fly. We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe. We are running it on an in-house VM with very little resource usage and have had almost no problems.

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### "OpenKM Two year review" — 5.0/5

> **Allen** | *29 November 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It has all the features that a company needs to  satisfy requirements for documentation management.
> 
> **Cons**: It requires a basic training session before any user can get started. We about one hour to get them started, then a follow-up later.
> 
> We have solved our NYS and HIPAA regulatory requirements for governance of our documents.

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