--- description: Learn how BugHerd can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for BugHerd. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BugHerd Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Bug Tracking Software](/directory/1003/bug-tracking/software) > [BugHerd](/software/120307/bugherd) # BugHerd Canonical: https://www.getapp.co.uk/software/120307/bugherd Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/120307/bugherd?page=2) > BugHerd is a website feedback tool for agencies \& web dev teams. Clients point, click \& comment on a website, no login needed. Each comment captures a screenshot \& tech details, then becomes a task on a Kanban board. Includes AI features, BugHerd MCP \& integrations with PM tools. Trial free today. > > Verdict: Rated **4.7/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of BugHerd Easy feedback for clients, with no login required: BugHerd makes giving website feedback simple for non-technical clients. They just point, click and comment directly on the website, without needing to log in, create an account or learn new software. Clear, actionable feedback every time: BugHerd pins each comment to the exact spot on the page it relates to, along with an annotated screenshot. Developers see precisely what the client means, so there’s no guesswork or confusion. Faster bug fixes with automatic technical details: BugHerd automatically captures the browser, operating system, screen resolution and page URL with every piece of feedback. Developers get everything they need to reproduce and fix issues, without chasing clients for information. All website feedback in one place: BugHerd replaces scattered emails, scribbled screenshots and messy spreadsheets with one central place for all website feedback. Nothing gets lost, and everyone works from the same up-to-date information. A centralized task board helps manage feedback efficiently: Every comment in BugHerd automatically becomes a task on a built-in Kanban board. Teams can prioritize, assign, tag and track each task until it’s resolved, giving everyone clear visibility of progress. Control over what clients see: BugHerd has two user levels. Members see the full task board, while guests (eg. clients) can only leave feedback and reply to comments on their own feedback. Clients stay involved without seeing internal work. Feedback on PDFs, Figma and images: BugHerd lets teams collect feedback on designs and deliverables, including images, PDFs and Figma prototypes. Clients can also record video feedback and highlight text on a page to suggest copy edits. Integrate with the tools your team already uses: BugHerd offers deep two-way integrations with Jira, Asana, Trello and GitHub, and other tools, so updates stay in sync across both platforms. It also integrates with Monday.com, ClickUp, Linear, Slack, Microsoft Teams and more. Connect 1,500+ other apps through Zapier or Make, or build custom workflows with the BugHerd API. Less admin with AI-assisted feedback management: BugHerd’s AI features save time on task admin. AI turns long client comments into short, scannable task titles, suggests tags based on your team’s existing tags, and flags similar tasks so duplicates can be merged in a few clicks. Let your AI agent work through the feedback queue: BugHerd MCP connects AI agents such as Claude Code, Cursor and ChatGPT directly to your BugHerd projects. Your AI can read each task with full context, triage feedback, update statuses and post comments, while your team reviews the results. It can even resolve your website feedback queue by actually making changes directly in your codebase, CMS or design tool. Quick to set up: BugHerd takes just minutes to set up. Install the browser extension or add a JavaScript snippet to your website, then invite your team and clients to start giving feedback. Trusted by thousands of teams worldwide: More than 10,000 companies and 350,000 users across 172 countries use BugHerd to manage website feedback. Risk-free to try: BugHerd offers a free 7-day trial with access to every feature and no credit card required, plus a 60-day money-back guarantee. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 65 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Splitrock Studio - **Location**: Southbank, Australia - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$42.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing is available on monthly subscriptions. Yearly subscriptions are also available, providing extra savings. - Standard $50/month for up to 5 users - Studio $80/month for up to 10 users - Premium $150/month for up to 25 users - Custom pricing is also available for large enterprises. Additional member(s) are available for $8 per user (billed monthly) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Estonia, Finland, France, Germany, Greece, India, Ireland, Japan, Luxembourg, Netherlands, New Zealand, Norway, Poland, Singapore, South Africa and 6 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Annotations - Approval Process Control - Assignment Management - Audit Trail - Backlog Management - Brand Compliance - Bug Tracking - Bug/Issue Capture - Collaboration Tools - Commenting/Notes - Configurable Workflow - Customisable Branding - Customizable Fields - Data Import/Export ## Integrations (79 total) - Accelo - ActiveCampaign - Adobe Commerce - Agile CRM - Aha\! - Airbrake - Airtable - Asana - Avaza - Axosoft - Beanstalk - Bitbucket - BombBomb - Checkvist - ClickUp ... and 64 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Bug Tracking Software](https://www.getapp.co.uk/directory/1003/bug-tracking/software) ## Related Categories - [Bug Tracking Software](https://www.getapp.co.uk/directory/1003/bug-tracking/software) - [Issue Tracking Software](https://www.getapp.co.uk/directory/580/issue-tracking/software) - [Online Proofing Software](https://www.getapp.co.uk/directory/1799/online-proofing/software) ## Alternatives 1. [ClickUp](https://www.getapp.co.uk/software/106331/clickup) — 4.6/5 (4642 reviews) 2. [Wrike](https://www.getapp.co.uk/software/9964/wrike) — 4.4/5 (3044 reviews) 3. [Jira](https://www.getapp.co.uk/software/9953/jira) — 4.4/5 (15775 reviews) 4. [Zoho Projects](https://www.getapp.co.uk/software/9910/zoho-projects) — 4.5/5 (877 reviews) 5. [monday AI Work Platform](https://www.getapp.co.uk/software/91734/monday-com) — 4.6/5 (6129 reviews) ## Reviews ### "Bug Tracking at its best form, simple and fast" — 5.0/5 > **Bertus** | *2 November 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It is very simple to load, track, and update bugs. > > **Cons**: Unable to view the captured and uploaded screenshots without opening a new window. ----- ### "BugHerd has helped managing multiple website issues in one place." — 5.0/5 > **Dana** | *19 October 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The UX is easy to navigate. Our team members find it very easy to use in diagnosing issues on our websites. > > **Cons**: Updates to the software that impacted our deployment but the team at BugHerd fixed the issue quickly so we were able to continue using it. ----- ### "Great addition to your toolset." — 4.0/5 > **John** | *22 April 2020* | Internet | Recommendation rating: 7.0/10 > > **Pros**: Great seamless integration in the products we realise for our clients. > > **Cons**: No estimation of workload possible on bugs. ----- ### "Bugherd is as indispensable as email" — 5.0/5 > **Christian** | *14 July 2021* | Online Media | Recommendation rating: 10.0/10 > > **Pros**: Bugherd is the perfect tool for clients to capture ideas, bugs and issues on their site. We can also use it to communicate with all parties involved on the task and track the progress of the ticket. > > **Cons**: Not much to dislike. There are opportunities to make it better including adding time tracking. > > Im a huge fan of Bugherd. It's open all day and I constantly refer to it for project/task updates. In a virtual team setting and work from home, it has become indispensable. ----- ### "Great tool for small and medium-sized businesses" — 5.0/5 > **Denitsa** | *29 September 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: BugHerd is very easy to use. I haven't run into a case where someone (neither a client or a developer) has difficulties hitting the ground running with it. > > **Cons**: The email notifications can be a much. There is an option to modify that in the settings of course, however I find clients don't typically dive into those. > > I've been using this tool for over 1.5 years and I love it. It helps keep up with our QA process and keeps track of all the bug reports. It has easy to use comment area where people can ask for clarification on each task/bug and it also automatically tracks all the nesessary technical details (screen resolution, operating system etc) when you report a bug, which a developer would need. I've used other alternatives such as Zendesk (which is also a great tool) however for smaller teams, I find BugHerd to be a great solution. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/120307/bugherd?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/120307/bugherd) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data