About A1 Tracker

A1 Tracker is a cloud-based enterprise risk management platform designed to help businesses of all sizes manage and mitigate risks across processes related to contracts, migrations, insurance, assets and claims. The platform comes with a claim management module, which enables users to track, report and manage trends, reducing risks on claims for insurance premiums, worker compensation, product liabilities, and more.

Features of A1 Tracker include threat assessments, risk letters, templates, audits, escalations, real-time alerts via texts/emails, and resolution assignments. Managers can automate contract workflows related to product registrations, customer warranty and service agreements through scheduled reminders and email-based approval pipelines. A1 Tracker provides an online dashboard, which allows users to view and report on data through charts, heat maps, graphs, and data summaries.

A1 Tracker offers an asset management solution, which lets users monitor operations across locations, and manage business risks concerning maintenance, repairs, procurement, part replacements, facilities, and more. The solution integrates with various third-party customer relationship management (CRM), enterprise resource planning (ERP), accounting, and Active Directory applications.

Pricing starting from:

US$800.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to A1 Tracker

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Costa Rica and 7 others, Germany, United Kingdom, India, Japan, Mexico, Puerto Rico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant

Pricing starting from:

US$800.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to A1 Tracker

Images

A1 Tracker Software - A1 Tracker contract management screenshot
A1 Tracker Software - A1 Tracker risk assessment screenshot
A1 Tracker Software - A1 Tracker insurance claim alerts screenshot
A1 Tracker Software - A1 Tracker asset dashboard screenshot
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A1 Tracker video
A1 Tracker Software - A1 Tracker contract management screenshot A1 Tracker Software - A1 Tracker risk assessment screenshot A1 Tracker Software - A1 Tracker insurance claim alerts screenshot A1 Tracker Software - A1 Tracker asset dashboard screenshot

Features

Total features of A1 Tracker: 188

  • 3PL Management
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Adjustor Management
  • Alerts/Notifications
  • Approval Process Control
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Barcoding/RFID
  • Billing & Invoicing
  • Broker / Agent Portal
  • Budget Management
  • Business Process Control
  • Buy Side (Suppliers)
  • CRM
  • Calendar Management
  • Cancellation Tracking
  • Case Management
  • Case Notes
  • Cataloguing/Categorisation
  • Claims Management
  • Claims Tracking
  • Client Management
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Collaboration Tools
  • Commission Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Conflict Management
  • Contact Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Counterparty Risks
  • Credit Risk Management
  • Customer Management
  • Customer Portal
  • Customisable Branding
  • Customisable Reports
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Visualisation
  • Debt Management
  • Depreciation Management
  • Disaster Recovery
  • Discount Management
  • Disposal Management
  • Docket Management
  • Document Management
  • Document Storage
  • Electronic Claims
  • Electronic Signature
  • Eligibility Verification
  • Email Management
  • Enterprise Risk Management
  • Exceptions Management
  • Expense Tracking
  • File Sharing
  • Financial Risk Reporting
  • Fleet Management
  • For Auto Insurance
  • For Field Service
  • For General Contractors
  • For Manufacturers
  • Forms Management
  • Full Text Search
  • Functions/Calculations
  • Gantt/Timeline View
  • Government Contracts
  • Hierarchy Management
  • IT Incident Management
  • IT Risk Management
  • Import/Export Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Insurance Policy Management
  • Insurance Rating
  • Internal Controls Management
  • International Forwarders
  • Inventory Management
  • Inventory Tracking
  • Investigation Management
  • Investor Reporting
  • Issue Management
  • KPI Monitoring
  • LTL / Shared Truckload
  • Legal Risk Management
  • Limit Control
  • Liquidity Analysis
  • Local Forwarders
  • Maintenance Management
  • Maintenance Scheduling
  • Market Risk Management
  • Milestone Tracking
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • OSHA Compliance
  • OSHA Recordkeeping
  • Offboarding
  • Onboarding
  • Operational Risk Management
  • Paper-Based Claims
  • Participant Portal
  • Parts Management
  • Payor Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Policy Generation
  • Policy Issuance
  • Policy Management
  • Policy Processing
  • Portfolio Management
  • Pre-built Templates
  • Pricing Management
  • Prioritisation
  • Private Dashboards
  • Private Equity
  • Procurement Management
  • Product Configurator
  • Product Registration
  • Project Management
  • Public Dashboards
  • Public Equity
  • Quotes/Estimates
  • Rate Management
  • Rating Engine
  • Reinstatement Tracking
  • Reinsurance Administration
  • Renewal Management
  • Repair Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Reputational Risk Management
  • Requisition Management
  • Resource Management
  • Response Management
  • Returns Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Safety Incident Management
  • Scorecards
  • Self Service Portal
  • Sell Side (Customers)
  • Service Management
  • Shipment Tracking
  • Sourcing Management
  • Specialty Contracts
  • Supplier Management
  • Support Ticket Management
  • Task Management
  • Team Collaboration
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Training Management
  • Transaction History
  • Truckload Management
  • Trust Accounting
  • Underwriting Management
  • Vendor Management
  • Vendor Master Data Management
  • Version Control
  • Vesting Management
  • Warranty Claims Management
  • Warranty Tracking
  • Waybills
  • Widgets
  • Workflow Management

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Reviews

Overall rating

4.9 /5
(55)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
5.0/5

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Showing 5 reviews of 55
Rufina B.
Overall rating
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very flexible and robust software

Reviewed on 09/08/2018

Pros

We like that this program is extremely flexible and customizable. You can even have them help you pare the features down to only the things that are really necessary in your organization, which we liked since we were working on a budget.
We use it primarily for insurance purposes like managing due dates and payments, recording documents, tracking a claim in progress, generating batch invoices and reports or following up with a client. However, this tool has also been used occasionally for managing some of our projects. The dashboard makes it possible for us to see all the important information in one glance.

Cons

Because it is highly customizable and flexible, things can sometimes get really complicated especially if a less experienced administrator is handling it. So when we were in the process of implementing A1 Tracker, some questions and issues came up but their representatives were always way ahead of us and they were ready with a solution or suggestion even before we could ask.

Joshua F.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Software and Fantastic Customer Support

Reviewed on 23/06/2020

I had a very good experience with A1. I was the primary system administrator for our company. The...

I had a very good experience with A1. I was the primary system administrator for our company. The response time from customer support was short and the help they provided was spot-on. I have no complaints about this program.

Pros

The ability to import data from our existing system and then manipulate that data to fit the new program was an awesome feature. This program was also very easy to use. The program is also customizable to fit the needs of our company.

Cons

There is really only one “con” to mention.
1. Building “custom views” was a little difficult and took some time to learn.

Iris H.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

User friendly software

Reviewed on 24/08/2021

Pros

It is very easy to implement according to the needs of your business. It turns out to be very friendly to work on it.

Cons

Really satisfied with the product. Nothing bad to say.

Kimberly A.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CREATING EFFICIENCY IN A PAPER FILE WORLD

Reviewed on 30/06/2021

Here at Brown Integrated Logistics we were previously using disjointed systems to manage our claims...

Here at Brown Integrated Logistics we were previously using disjointed systems to manage our claims management system, consisting of a TMS software, paper records, and excel sheets. We had to aggregate information across a multitude of various claim types, such as Workers Compensation, Auto Accidents, Warehousing Property Claims, Cargo Claims, Slip and Fall Claims, Occupational Accidents, Torts, 3rd Party Property Damage, and Bodily Injury as well as Litigated claims. In fact, we love the fact that we can add as many claim types as we need, and change the display of information based on claim type and user permissions. We can give claim admins and adjusters access to more details about a claim, such as documents, reserves, and financials, while limiting access to field staff to just the basics to record a claim.

We love the fact that we no longer have to run OSHA reports manually, the old fashioned way. We can now generate all of the OSHA reports and the First Report of Injury right from the system, and limit the report by department, location, and subsidiary company. This really simplifies our OSHA reporting compliance process.

The financials are another strong point. We can finally track all claim-related costs and reserves in one place, allowing us to run financial reports for our executive management team at a moments notice.

Pros

The ability to modify our current program without making contact with A1. The flexibility is unsurpassed compared to other programs. The attention detail and work arounds help mold this program to our specific needs. The knowledgeable team and staff work with us to collaborate on creating new product within the program. Customer Service is top-notch. Questions and issues are resolved in a timely fashion, sometimes quicker than expected. While meeting expectations are always a bonus, A1’s staff always exceeds our expectations and a regular basis

Cons

There was a lot of data to import; sifting through all of the data to import and organizing that was time consuming. Additionally, we invest the time up front into understanding our short and long term business needs to collaborate with A1 on how to best “structure” the system. Because A1 Tracker is so customizable, there are lots of decisions to make for a business owner to optimize for users and for the business needs.

Verified Reviewer
Overall rating
  • Industry: Facilities Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User Friendly Adaptable to Every Situation!

Reviewed on 01/05/2020

My experience with A1 Tracker has been amazing. I mainly deal with insurance certificates of...

My experience with A1 Tracker has been amazing. I mainly deal with insurance certificates of insurance with multiple requirements dependent on contract types awarded. Being able to customize our tracker to reflect not only the requirements that are needed but to be able send out automated notifications and take the hours of data entry time needed to update and process insurance certificates and put that time to more customer facing tasks within our organization was a turning point for our team.

Pros

This software is very user friendly, there is no guessing at where information "might" be. The dashboads are clear and can be customized for anyone in the organization. The quick batch update feature took hours off my data entry time.

Cons

I would like to see a save feature where an entire record could be updated and saved vs. saving each section of the record as this happens in some of the modules within our tracker.

Showing 5 reviews of 55 Read all reviews

A1 Tracker FAQs

Below are some frequently asked questions for A1 Tracker.

A1 Tracker offers the following pricing plans:

  • Starting from: US$800.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Monthly, Quarterly, Annual, & Perpetual pricing options & volume licensing discounts available.

A1 Tracker has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

A1 Tracker supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant

A1 Tracker supports the following devices:

A1 Tracker integrates with the following applications:

SAP Business One

A1 Tracker offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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