--- description: Learn how HENO can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for HENO. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HENO Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/76/physical-therapy/software) > [HENO](/software/120803/heno) # HENO Canonical: https://www.getapp.co.uk/software/120803/heno Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/120803/heno?page=2) > HENO is an all-in-one cloud-based practice management solution with integrated EMR, scheduling, billing, sales, reporting, and marketing tools. It is intended for use by occupational, massage, physical, and speech therapists and aids users in streamlining daily practice operations. > > Verdict: Rated **4.4/5** by 48 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 48 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HENO - **Location**: Orlando, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: Professional plan: $150/month/provider Contact HENO for custom pricing - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Appointment Management - Appointment Scheduling - Assessment Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Portal - Compliance Management - Contact Database - Customer Database - Customisable Reports - Customisable Templates - Document Management - Document Storage - EMR/EHR ## Integrations (4 total) - CardConnect - InterFAX - Oracle Service - pVerify ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Physical Therapy Software](https://www.getapp.co.uk/directory/76/physical-therapy/software) ## Related Categories - [Physical Therapy Software](https://www.getapp.co.uk/directory/76/physical-therapy/software) - [Occupational Therapy Software](https://www.getapp.co.uk/directory/783/occupational-therapy/software) - [Medical Software](https://www.getapp.co.uk/directory/67/medical-practice/software) - [Patient Portal Software](https://www.getapp.co.uk/directory/939/patient-portal/software) - [Appointment Reminder Software](https://www.getapp.co.uk/directory/1095/appointment-reminder/software) ## Alternatives 1. [Fusion](https://www.getapp.co.uk/software/108867/fusion) — 4.3/5 (708 reviews) 2. [ChiroTouch](https://www.getapp.co.uk/software/105151/chirotouch) — 4.1/5 (1133 reviews) 3. [Jane](https://www.getapp.co.uk/software/122271/jane-app) — 4.8/5 (535 reviews) 4. [zHealth](https://www.getapp.co.uk/software/116835/zhealthehr) — 4.6/5 (128 reviews) 5. [WebPT](https://www.getapp.co.uk/software/91031/webpt) — 4.2/5 (484 reviews) ## Reviews ### "HENO is the market leader\!\!" — 5.0/5 > **Koehn** | *13 June 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: -EMR is by far the most profession-friendly platform on the market-amazing reporting capabilities-customer support whenever you need it -very affordable compared to competitors in the marketplace-HENO always willing to get better and listen to feedback > > **Cons**: Reports are plentiful but not easy to access until you understand Oracle reports > > Customer service is 2nd to no one with amazing communication starting from 1st demo to full clinic implementation. ----- ### "Heno Review" — 5.0/5 > **Bill** | *13 October 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I want to acknowledge \[SENSITIVE CONTENT\] for his ability to organize and onboard my practice into the Heno system. He was always available to help me with technical issues and solutions with his professional and calm demeanor that provided reassurance and confidence that we were going to make this work. I also appreciated his patience with me when I had to close during the pandemic and his support. The scariest thing about making the transition into private practice was billing. Every organization I had worked for had a specific department that provided that service so I understood next to nothing about the process. \[SENSITIVE CONTENT\] was so amazing- she held my hand, educating me on every step of the process. She is so professional and has such an in-depth understanding about the billing ecosystem. This diligence on her part allows me to be able to focus on caring for my patients. If I had known it would be this easy I would have gone into private practice a long time ago. I also feel like she provides a high level of service and support even though I am a small practice. > > **Cons**: Any issues you can contact support and they get back to you very promptly. They are constantly adding new features and are responsive to any requests to modifications. ----- ### "Contract Warning" — 2.0/5 > **Ali** | *4 August 2022* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: We were very hopeful that having an all-in-one software for our new practice would be a great way to start, and HENO had such great reviews from others. When we did a free trial and walkthrough, it looked like it had everything we could possibly ever need. HENO had weekly meetings with a trainer to help get us set up. > > **Cons**: There is no warranty, guarantee, or part of the contract anywhere that gives the customer any options for when the software doesn't work well for their situation. It literally says "the only option is to stop using the software" and continue getting charged for it. Just like \[SENSITIVE CONTENT\] review, we gave it at least a couple months of training and setup to try and make it work, and found the same issues as he did. It was clunky, difficult to use at times, and expected all users to use the software in the same way, which is an unreal expectation for current technology. Our business model changed to where we decided not to use insurance, and we realized we were paying for expensive software that we weren't even using 60% or more of its functionality. And just like \[SENSITIVE CONTENT\], when we approached the company to try and find a solution, asking if we could be released from the contract without refund, they said no, you signed a contract and you must pay the entire amount due for the entire term up front if you want to end your relationship with HENO. I made further requests to work with us somehow for customer satisfaction, reminding them that not having a solution for customer satisfaction in real situations (where customers have given their all in setting up, using, and trying to make HENO work for them) would be detrimental for them. HENO has continued to charge us our monthly fee with no communication or response to my requests, and we have stopped using their software completely. > > I would never have entered into a contract with this company if I had realized they had no customer satisfaction remedies. I am sad that I didn't see \[SENSITIVE CONTENT\] review before we signed ourselves. Especially with how much you are paying per month for their software and services, customer satisfaction is an industry standard that HENO is willfully ignoring and refusing to budge on. ----- ### "My experience with Heno" — 5.0/5 > **Kate** | *22 March 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love how integrated the system is. I also recently added on RCM and I am astonished at the improvement in the rate of my payments and the attention paid to my AR. My business is more successful since switching to the Heno RCM\! > > **Cons**: There are so many reports and ways to analyze metrics and data. It's a good problem, but it's overwhelming to try and understand how to target the appropriate metrics. ----- ### "100% Satisfied with HENO" — 5.0/5 > **Alisa** | *8 June 2023* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: HENO's product is comprehensive in addressing all EMR areas of our practice; it was easy to set up, implement and train and it is a pleasure to use it on a daily basis from both clinical and administrative roles.It is a very smart system and a one-stop host for all billing/payment information. > > **Cons**: There has been no disappointment with using HENO. > > The support team is accessible and attentive and all questions are answered promptly. New enhancements and features are released every few months which are always beneficial. It has been a very positive experience working with the HENO team. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/120803/heno?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/120803/heno) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data