--- description: Learn how El Dorado Utility Billing can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for El Dorado Utility Billing. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: El Dorado Utility Billing Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Utility Billing Software](/directory/1015/utility-billing/software) > [El Dorado Utility Billing](/software/121123/el-dorado-utility-billing) # El Dorado Utility Billing Canonical: https://www.getapp.co.uk/software/121123/el-dorado-utility-billing Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/121123/el-dorado-utility-billing?page=2) > El Dorado Utility Billing is a cloud-based utility billing solution designed to assist municipalities, property managers \& metered service providers with automated bill calculation \& invoice creation. Key features include usage consumption tracking, customer account management \& financial reporting. > > Verdict: Rated **4.3/5** by 78 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 78 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Creative Technologies - **Founded**: 1984 ## Commercial Context - **Starting Price**: US$1,295.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: We offer a variety of pricing options from 1 time software license to subscription based models. Price start as low as $695.00 for our small business package and can be upgraded at anytime. For customers looking for a flexible pricing model we offer all inclusive subscription service which includes free upgrades and unlimited technical support. We will work with each customer to meet your budget needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Accounting - Activity Dashboard - Alerts/Escalation - Automatic Backup - Billing & Invoicing - Billing Rate Management - Commenting/Notes - Communication Management - Contact Database - Customer Database - Customer Management - Customisable Reports - Customisable Templates - Database Support - Document Management - Electronic Payments - For Electricity - For Natural Gas - For Trash ## Integrations (8 total) - Badger - Badger Maps - Elavon - Microsoft Outlook - QuickBooks Online Advanced - Sensus BPM Online - Worldpay for Enterprise - iCheck ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Utility Billing Software](https://www.getapp.co.uk/directory/1015/utility-billing/software) ## Related Categories - [Utility Billing Software](https://www.getapp.co.uk/directory/1015/utility-billing/software) - [Utility Management System](https://www.getapp.co.uk/directory/1253/utility-management-systems/software) ## Alternatives 1. [Submeter Billing](https://www.getapp.co.uk/software/131227/submeter-billing) — 4.6/5 (54 reviews) 2. [Heartland Payments+](https://www.getapp.co.uk/software/2035467/heartland-payment-processing) — 4.3/5 (132 reviews) 3. [Rural Billing](https://www.getapp.co.uk/software/2049062/rural-billing) — 4.9/5 (58 reviews) 4. [ExpenseLogic](https://www.getapp.co.uk/software/2078015/expenselogic) — 4.8/5 (31 reviews) 5. [Zego](https://www.getapp.co.uk/software/2047565/zego) — 4.5/5 (81 reviews) ## Reviews ### "El Dorado Review" — 4.0/5 > **Renee** | *6 October 2020* | Utilities | Recommendation rating: 7.0/10 > > **Pros**: The reporting features make this software very useful and applicable for a utility company. > > **Cons**: The function of adding or removing fee and charges can be a very confusing task within the software. Perhaps these functions could be made easier to use. > > This software has been incredibly useful and we continually work with our customer support team to discover new ways to use it. ----- ### "Great Sfotware/Customer Service Support" — 4.0/5 > **Amrit** | *27 August 2010* > > **Pros**: I have purchased this utility software based on price, features, and compnay providing services personnel. The product was easy to acquire and install. The private and personal overview of software was thorough, timely, and very informative. Further calls were made to clarify user procedures and immediate, instant attention was provided. Priority was placed onto our system at no extra charge. I look forward to expanding our system with the help of creative technologies and also feel secure that if and when we run into difficulties, we will have the support necessary to overcome issues quickly and effectively. > > **Cons**: At this time we have not seen any cons other than we can not navigate from the account manager directly to the "print bill" tab. However, the system does allow us to enter mulitple invoices at one time to be billed. This issue maybe something that we are doing incorrectly at this time. > > I would sincerely recommend this system to anyone entering or working in the utility billing industry. We feel confident that the system is secure, reliable, and have ease of use to move along our business quickly. We were able to turn from signature of contract for services to bills being sent out in 10 days\!\!\! ----- ### "Mixed Feelings" — 3.0/5 > **Michele** | *5 October 2020* | Government Administration | Recommendation rating: 5.0/10 > > **Pros**: I like the format of the statements. Running statndard reports and creating statements is relatively easy. > > **Cons**: Unable to customize reports. Can't easily reprint copy of last billing. Randomly kicked out of program for no reason. > > It is an okay program but has much room for improvement ----- ### "Not the best time to change software for our company." — 4.0/5 > **Joanne** | *9 August 2016* | Recommendation rating: 6.0/10 > > **Pros**: You seem to be constantly trying to stay current with customer technology demands. > > **Cons**: The reports in the version 8 that I have to stay with are not very useful. The way that inactive accounts remain in the database for customized reports is time consuming to remove. > > I greatly appreciate your time in presenting the new Version 9. Currently we are going through a rate case filing with the Public Uitilites Commission for new rates and have limited time now to delve into the software upgrade. ----- ### "Customer Review" — 4.0/5 > **Elizabeth** | *12 September 2022* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: The features that are most impactful are the billing components and how they integrate with our Meter software. Accurate information is now provided to our Customers and no more manual calculation of water usage is necessary. The cost factor for our small Water District was compelling. Customer service is outstanding, professional and responses are timely. > > **Cons**: EDS does not integrate well with a Mac platform, so it requires a PC to use it. It is not a cloud-based platform so installation of the software must be onto a dedicated computer. Statement templates are not easily editable without contacting support. > > Overall my experience with El Dorado has been positive. Exceptional Customer support is greatly appreciated\! ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.co.uk/software/121123/el-dorado-utility-billing?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/121123/el-dorado-utility-billing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data