MassageBook
About MassageBook
MassageBook is a web-based business management solution designed to help massage therapists automate processes related to appointment scheduling, email marketing, and customer loyalty. Teams can use the website builder to streamline directory listing, online booking, gift certificates, and reviews.
Key features of MassageBook include client management, point of sale (POS), loyalty program, employee scheduling, treatment packages, performance metrics, financial management, and a client database. It offers client intake forms and SOAP notes, allowing users to maintain client records with information about anatomy and physiology. The platform comes with a secure database, which enables businesses to track the medical history of customers whilst maintaining compliance with HIPAA guidelines.
MassageBook lets users create custom deals for any service combinations and share promotions via email, social media, business websites, and the MassageBook Directory. Teams can set business rules to define service cities and areas to accept outcall appointments as per individual requirements.
Key benefits of MassageBook
Images
Not sure about MassageBook?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Vagaro
Jane
StyleSeat
Salonist
Reviews
Already have MassageBook?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great chat with [SENSITIVE CONTENT]
Reviewed on 28/12/2021
It a great a bit better than fullslate or square
It a great a bit better than fullslate or square
Pros
I was having some issues withy double schedule from two business. [SENSITIVE CONTENT] was able to decide if this need to be exposited. She was happy and knowledgeable.
Cons
I wish the emails were more customizable.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Massage Book for a one person business
Reviewed on 30/08/2024
I'd say it was pretty good, I liked the features, and the price was pretty reasonable. The ease of...
I'd say it was pretty good, I liked the features, and the price was pretty reasonable. The ease of use was around the middle. Some things were harder than others but I really appreciated it as a single business owner.
Pros
It allowed me to have online booking for my business and had the option for clients to pay up front rather than at the time of service.
Cons
It was hard to know how to make my massage book page more visible on their platform, especially according to search engines.
Reasons for Switching to MassageBook
I ultimately chose MassageBook for the pricing and what it had to offer. I also chose it because it was one of the most affordable products for a single owner practice.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Disappointed with features pricing and changing subscription level
Reviewed on 29/04/2024
Communication is awful I went to downgrade service and instead of finishing the paid cycle they...
Communication is awful I went to downgrade service and instead of finishing the paid cycle they scaled the features back instantly and I lost all the promotion links that had been sent to clients.
Pros
Promotional offers with online booking allow you to track who actually engages with marketing materials
Cons
Calendar sync is slower than most so clients are able to book times that conflict with personal calendar events other programs sync almost instantly with my Google calendar
Response from 2Book
Hi Chris! Thank you for your review and the feedback regarding your experience with us. You are correct that moving between plans changes the feature set in real time. We could do a better job at communicating this is because plans are prorated, and you are credited for your unused days of that plan on your next month's bill accordingly. Hopefully the team was able to work with you to get you right back on the plan for the duration of the Promotion. If you need any additional support, let us know and we can work to get you the best solution to your support needs. Have an amazing day!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Literally the best
Reviewed on 19/11/2024
Overall, it’s great! I've been with Massagebook for close to 5 years and whatever I can’t solve...
Overall, it’s great! I've been with Massagebook for close to 5 years and whatever I can’t solve there’s always a kind representative to solve it for me. Literally, The Best!
Pros
Honestly, everything! I’ve been with a few other websites for my business and no others compare to Massagebook in my opinion. There’s so much I can do and so much that’s done for me through an automated system making it that much more easy to run my business sufficiently.
Cons
There are a few options I’d like to see that Massagebook doesn’t have but I’ve been told they’re working on changing that and updating their features which works out perfectly.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Massage Book is much better than Vagaro!
Reviewed on 06/05/2024
Great and I am glad I chose this over Vagaro and other booking services
Great and I am glad I chose this over Vagaro and other booking services
Pros
Much more smooth intake, booking, SOAP notes, rebooking. All of these features are 100% better than the experience I had with Vagaro.
Cons
The marketing fee I learned of today when a client finds you through the database. It is a small price to pay when it comes to getting clientele in the door.
Response from 2Book
Thank you for the review, Joseph! We're glad you've found the transition to MassageBook to be smooth and better for your practice than some of the other software you have used in the past. When you're marketing your practice, be sure to use the website address we give you under Set Up > Business Details, versus sending clients to massagebook.com (where the marketing fee for FIRST time clients is applied!). This will ensure any new clients coming to your practice are registered as your referrals, and not a MassageBook referral! But yes - you're correct - still a great investment to get a client in the door! Have an amazing day and we look forward to sharing in future success together.
MassageBook FAQs
Below are some frequently asked questions for MassageBook.Q. What type of pricing plans does MassageBook offer?
MassageBook offers the following pricing plans:
- Starting from: US$20.00/month
- Pricing model: Subscription
- Free Trial: Available
MassageBook offers a free 30-day trial of the Amplify plan. No credit card is required. - No extra fees for additional users - No extra fees for text messages / reminders on plans that offer this feature
Q. Who are the typical users of MassageBook?
MassageBook has the following typical customers:
Self Employed, 2–10
Q. What languages does MassageBook support?
MassageBook supports the following languages:
English
Q. Does MassageBook support mobile devices?
MassageBook supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MassageBook integrate with?
MassageBook integrates with the following applications:
Google Calendar, Meta for Business, Square Payments, Stripe
Q. What level of support does MassageBook offer?
MassageBook offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
Related categories
See all software categories found for MassageBook.
Spa Software
