Tookan

4.2 (74)
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AI-Powered Software for dispatching and delivery management

About Tookan

Tookan is a delivery management platform that helps businesses streamline dispatch operations and facilitate communication between managers and delivery drivers. It comes with an administrative dashboard, which enables users to track orders in real-time and receive automated notifications about new issues. It also lets users analyze the performance of fleets and drivers using actionable analytics.

Enterprises use Tookan to assign, schedule, and monitor tasks, optimize delivery routes and manage resource allocation from a centralized platform. Using its mobile application, managers can view agent availability, as well as review task details such as delivery time, location, task description, or order type. Moreover, agents can scan barcodes, add notes or images, and collect customers’ digital signatures to provide confirmation of order completion.

Tookan facilitates integration with various third-party applications such as Plivo, Mobivate, Twilio, Wendy’s, QuickBooks, Blizzfull, and more. Businesses can notify customers about the expected time of arrival and provide them with order tracking links via email and SMS. It also helps users collect feedback and ratings from clients after order completion, allowing them to gain insight into the customer’s experience with the brand.

Pricing starting from:

US$129.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Tookan

• Tookan allows businesses to create recurring tasks with custom rules, receive alerts about fleet maintenance and monitor drivers' behavior on a centralized platform.
• Field service agents can use the mobile application to communicate with managers and customers, receive notifications about tasks, navigate destinations and scan barcodes, add images or collect electronic signatures upon order delivery.
• Organization can receive payments via several gateways, capture information using customizable field templates and track customer experiences based on ratings and feedback.
• Customers can gain visibility into orders' delivery statuses and time of arrival via email and message updates.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 221 others

Supported Languages

Arabic, English

Pricing starting from:

US$129.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Tookan Software - Tookan dashboard
Tookan Software - Tookan search forms
Tookan Software - Tookan add new forms
Tookan Software - Tookan new orders
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Tookan video
Tookan Software - Tookan dashboard
Tookan Software - Tookan search forms
Tookan Software - Tookan add new forms
Tookan Software - Tookan new orders

Features

Total features of Tookan: 87

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash on Delivery
  • Communication Management
  • Customer Database
  • Customer History
  • Customer Portal
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Employee Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • For Salons and Spas
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Gift Card Management
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Live Driver Tracking
  • Live Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Progress Tracking
  • Proof of Delivery
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimisation
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shipping Management
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Timesheet Management
  • Transportation Management
  • Work Order Management

Alternatives

Onro

5
#1 Alternative to Tookan
Onro, as a design-first delivery management software, provides a high-tech solution for companies who want to be more...

Zapier

4.7
#2 Alternative to Tookan
Zapier connects the web apps SMBs use every day so you can save time, automate tedious tasks, and focus on what matters...

OnTime 360

4.3
#3 Alternative to Tookan
OnTime 360 is a cloud-based solution that helps freight brokers, carriers, dispatching service providers and couriers...

Onfleet

4.6
#4 Alternative to Tookan
Onfleet makes it easy for businesses to efficiently manage their last mile delivery operations, with intuitive driver...

Reviews

Overall rating

4.2 /5
(74)
Value for Money
4.2/5
Features
4.0/5
Ease of Use
4.3/5
Customer Support
4.1/5

Already have Tookan?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 74
Md Abdul
Md Abdul
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is an awesome for taxi booking

Reviewed on 19/01/2018

I am benefited very much. I have Taxi service business so I need an online taxi booking software...

I am benefited very much. I have Taxi service business so I need an online taxi booking software after searching the internet. I got it. I checked that it is a perfect software for online taxi booking and easy getting for customers. I have set up my account very easily. Realy I got a unique software for my online Taxi Business.

Pros

The software is for online Taxi booking. With this software, you can book Taxi anywhere. If there any driver is available for the trip he will knock on your call. This is like UBER. This is called as ubar clone taxi booking software. This is also for a good opportunity for car rental company. The car rental company can use the software from any location of the world.

Cons

This is a unique software for Taxi booking. The car rental company will take a part from Tokkan company for using the software. There has a good pricing policy. Any car rental can take them at a little cost. The cost is based on per trip. So if anyone wants to do Taxi service online business, he can take the software from an online download. Also, a driver will download the software and user will download the software from internet. Then everybody will be benefited.

Response from JungleWorks

Thank you so much for sharing your feedback with us

Karthik
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Cost Effective Software

Reviewed on 08/01/2024

Pros

Relaible platform for delivering our products.Order tracking is ver easy.It saves time & effort.

Cons

Need to improve customer support services. They aren't a flexible customer support.

Response from JungleWorks

Hi Karthik, we are glad that you like the product and we will work on your feedback.

Brian
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Tookan User

Reviewed on 23/05/2024

Pros

The app is great and easy to use and modern

Cons

uploading all the info is frustrating especially if you have pick up and drop off locations because they will be separated as 2 different orders

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Tookan Review

Reviewed on 29/09/2021

Overall good experience.

Overall good experience.

Pros

The well designed dashboard, and menus intuitive menu layouts make for easy operations. Role based access allows admins to create teams based on responsibilities. The API

Cons

Certain features require more work with the dev team to get working properly. However, the support team does help, as well as the community where you are able to ask questions from experts.

Andy
Andy
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software for logisitics and delivery

Reviewed on 09/02/2020

Pros

Easy to setup, lots of functionality, good support.

Cons

Can be a little slow to update and a touch glitchy at times.

Response from JungleWorks

Thank you so much for sharing your valuable feedback with us

Showing 5 reviews of 74 Read all reviews

Tookan FAQs

Below are some frequently asked questions for Tookan.

Tookan offers the following pricing plans:

Tookan offers a 14 day free trial, after which the software is available across 5 pricing tiers on monthly and annual subscriptions. Please visit - https://jungleworks.com/tookan/pricing/ For full details

Tookan has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Tookan supports the following languages:

Arabic, English

Tookan supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Tookan integrates with the following applications:

Magento Marketplace, Plivo, QuickBooks Online Advanced, Razorpay, Shopify, Square Online, Stripe, Twilio, WooCommerce, Xero, Zapier

Tookan offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Tookan.