Viral Loops
About Viral Loops
Viral Loops is a cloud-based referral marketing platform that allows marketers to hype launches and acquire new customers by turning existing customers into motivated brand ambassadors. The template-based solution lets companies run simple campaigns across Shopify, Manychat, Facebook Messenger, and more. Viral Loops is ideal for entrepreneurs who want to find new customers for their products or services, businesses launching something new that want to find early adopters, SaaS businesses looking for new users, agencies who want to try new marketing strategies for their clients easily or content creators who want to grow their mailing list.
Viral Loops can be used to run pre-launch campaigns to get early adopters and feedback, create ambassador campaigns for brand amplification and customer acquisition, build a new sales channel and bring referred sales to online stores, grow email lists with a milestone campaign, or even run giveaways and referral campaigns on Facebook Messenger to grow audiences. The included templates are inspired by successful companies' marketing campaigns, and are designed to be implemented quickly with no technical knowledge required. Users can track the activity of their campaigns including total participants, expiration periods, channel performance, and participant engagement. Participant details can be exported for use in lead management or nurturing tools.
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- Industry: Human Resources
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Good product, with room for improvement
Reviewed on 30/05/2024
Pros
Personally, the strong point of the service is the assistance. Thanos always responded to me promptly and followed up on all the points I needed, resolving them. Very professional
Cons
There is room for improvement and some bugs. But for a tool that offers such a service I think it's normal. The way I have been followed, they will certainly be resolved
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use and flexible!
Reviewed on 25/09/2024
I've used it for a couple of different projects and I've been pleasantly surprised by the ease of...
I've used it for a couple of different projects and I've been pleasantly surprised by the ease of the setup every time. I'm also very happy with the support in the instances I've had some issues. It's prob one of the best support teams I've ever come across :)
Pros
The many different growth templates available make it very versatile and flexible. Easy to use and understand interface. Very friendly and responsive support. Many well-written tutorials.
Cons
Missing some entry options for giveaways that e.g. Gleam.io has.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience
Reviewed on 07/11/2024
Great referral product to use to grow your business.
Great referral product to use to grow your business.
Pros
Easy to setup and very good support team
Cons
The options to choose from could be a bit streamlined better
Response from Viral Loops
Thanks!!! We hope you enjoy Viral Loops!
- Industry: Motion Pictures & Film
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Don't recommend
Reviewed on 19/09/2024
Pros
Viral Loops have a potential to be a great referral app
Cons
Customer Service: Their response times are really slow. It took me 6 weeks just to set up the program. I eventually switched to a different one that was much easier to use and had far better customer service.
When I finally did speak to someone, they promised to help with a few things, but after 3 weeks, only half of it was done.
Their Shopify app doesn’t function well at all.
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool for referral marketing!
Reviewed on 19/09/2024
Overall, I've had a positive experience. Viral Loops has made it much easier to manage our referral...
Overall, I've had a positive experience. Viral Loops has made it much easier to manage our referral program, and we've seen a good return on investment. It has also helped us grow our user base effectively. However, a few more customization options would be appreciated.
Pros
The ease of setting up referral campaigns and the variety of templates available. The platform is user-friendly and offers great customer support.
Cons
Some integrations can be a bit tricky to set up, and the pricing can be a bit high for smaller businesses.
Viral Loops FAQs
Below are some frequently asked questions for Viral Loops.Q. What type of pricing plans does Viral Loops offer?
Viral Loops offers the following pricing plans:
- Starting from: US$35.00/month
- Pricing model: Subscription
- Free Trial: Available
Viral Loops offers a 14-day free trial and users can then choose between the Start-Up (1,000 participants), Growing (20,000 participants), and Power plans (25,000 participants). Every visitor that joins a campaigns (either directly or through a referral) counts as a Participant. Access to all Templates is included in the Growing and Power plans. The Power plan also offers access to priority support, white label widgets and referral-marketing campaign review. Starter: $69/month (billed monthly) Growing: starting from $129/month (billed monthly) for 2000 participants. Power: starting from $399/month (billed monthly) for 21000 participants.
Q. Who are the typical users of Viral Loops?
Viral Loops has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Viral Loops support?
Viral Loops supports the following languages:
English
Q. Does Viral Loops support mobile devices?
Viral Loops supports the following devices:
Q. What other apps does Viral Loops integrate with?
Viral Loops integrates with the following applications:
AWeber, ActiveCampaign, Campaign Monitor by Marigold, GA4 Quick Analysis Tool, Google Analytics 360, HubSpot CRM, Kit, Klaviyo, Mailchimp, Mailjet, Meta for Business, Mixpanel, Segment, Sendoso, Shopify, Slack, Stripe, Typeform, Wishpond, Zapier
Q. What level of support does Viral Loops offer?
Viral Loops offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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