About Guru

Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools you already use, so no need to context switch. Find info across any app, have an expert help if you can't find it, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages..kind of like a smart friend for you and the rest of your company.

Pricing starting from:

US$15.00/year

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Guru

Share critical product information.
Streamline internal communications.
Onboard your team faster.
Stop searching for info and end repeat questions
Work better together -- anywhere, anytime.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Supported Languages

Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan and 42 others

Pricing starting from:

US$15.00/year

  • Free Version
  • Free Trial
  • Subscription

Images

Guru Software - Generative AI-powered search across all your knowledge sources (for ex. GDrive, OneDrive, Box, Dropbox, and Sharepoint)
Guru Software - Generative AI-powered content creation to help you start from scratch, improve what you're writing, or translate to languages covering >90% of the world's population
Guru Software - Access your knowledge or experts anywhere (Chrome Extension, Slack, or MS Teams)
Guru Software - Knowledge in Guru is always trusted and verified
Guru Software - Customize your homepage with branding & send announcements to as few or many employees as needed
Guru Software - Dive into insights on announcements sent out
Guru Software - Connect knowledge with the right expertise with our >50 HRIS integrations
Guru Software - Connect knowledge with the right expertise with our >50 HRIS integrations
Guru Software - See how your company's knowledge is improving and where you have knowledge gaps with in-depth analytics
View 10 more
Guru video
Guru Software - Generative AI-powered search across all your knowledge sources (for ex. GDrive, OneDrive, Box, Dropbox, and Sharepoint)
Guru Software - Generative AI-powered content creation to help you start from scratch, improve what you're writing, or translate to languages covering >90% of the world's population
Guru Software - Access your knowledge or experts anywhere (Chrome Extension, Slack, or MS Teams)
Guru Software - Knowledge in Guru is always trusted and verified
Guru Software - Customize your homepage with branding & send announcements to as few or many employees as needed
Guru Software - Dive into insights on announcements sent out
Guru Software - Connect knowledge with the right expertise with our >50 HRIS integrations
Guru Software - Connect knowledge with the right expertise with our >50 HRIS integrations
Guru Software - See how your company's knowledge is improving and where you have knowledge gaps with in-depth analytics

Features

Total features of Guru: 104

  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Assignment Management
  • Audio/Video Messaging
  • Blogs
  • Calendar Management
  • Catalog Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Library
  • Content Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Decision Support Systems
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drag & Drop Editor
  • Email Alerts
  • Employee Activity Monitoring
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Engagement Software
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Engagement Tracking
  • Event Calendar
  • Feedback Management
  • File Management
  • File Sharing
  • For Enterprises
  • Full Text Search
  • Fuzzy Search
  • Indexing
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Mass Notifications
  • Mobile Access
  • Mobile Interface
  • Multi-Channel Communication
  • Multi-Language
  • Multiple Data Sources
  • Natural Language Search
  • Newsletter Management
  • Org Chart Creation
  • Personalisation
  • Policy Management
  • Pre-built Templates
  • Private Network
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Read Receipts
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Rich Text Editor
  • SSL Security
  • Scheduled Messaging
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Semantic Search
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • To-Do List
  • User Management
  • Visual Notifications
  • Widgets
  • Wiki
  • Workflow Management

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Reviews

Overall rating

4.9 /5
(590)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support
4.8/5

Already have Guru?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 590
Brandon
Brandon
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Quick and simple solution for knowledge management

Reviewed on 17/04/2024

It is especially challenging for a new employee to stay up to date and retain all information...

It is especially challenging for a new employee to stay up to date and retain all information related to product knowledge. Using Guru is very easy because you can quickly find any post or topic by simply searching for the relevant keyword.

Pros

Our internal support team's knowledge base is being organized with Guru's guidance. In addition to helping them with their workflow, it gives them the knowledge and confidence to trust the solutions they find.

Cons

When the dots are obscured by an arrow, making it difficult to see what you're looking for unless you click the corresponding drop-down arrow, which then reveals everything you were looking for, things get more complicated.

Dawn
Overall rating
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Guru is the best!

Reviewed on 14/01/2025

I am overall very satisfied with Guru and the benefits of it brings.

I am overall very satisfied with Guru and the benefits of it brings.

Pros

I really like how easy it is to navigate and retrieve important, vital information when advising my students.

Cons

There is nothing that I dislike about Guru.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 2.0 /10

Great idea, not so great usability

Reviewed on 14/10/2018

We had to leave because the search functionality did not work and we ended up missing cards.

We had to leave because the search functionality did not work and we ended up missing cards.

Pros

Great UI. Easy to navigate through different cards. Creating a card is easy.

Cons

The search functionality is absolutely awful. Trying to find something on the spot is a real challenge (even with as little as 40 cards), and it really ruined the whole platform for my team.

Judy Ann
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Guru is the best

Reviewed on 27/10/2024

I would say the experience I’ve got with Guru for the past 3 years is that 10 out of 10 because it...

I would say the experience I’ve got with Guru for the past 3 years is that 10 out of 10 because it is really good. Guru is the best information teller for me, it is like a teacher that will answer all of your question, you just have to type the key word and viola, it’s there.

Pros

I like about guru is that they can give you accurate information and this can be edited. Guru is very user friendly and easy to access. You can see the daily updates that they are providing for each information and topics. I really love using Guru. Guru is like a teacher to us.

Cons

I think the least I like about Guru is that they have all the information you are looking for, it’s just everything is there, you don’t have to look for an answer anywhere, just look for it on Guru and you will have it. I think there is no way I wouldn’t like guru.

Kyra
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Like the updates

Reviewed on 13/01/2025

Overall I have had a positive experience using Guru. Guru is easy to use and helps our team's...

Overall I have had a positive experience using Guru. Guru is easy to use and helps our team's efficiency.

Pros

I like that Guru is always making updates to make integration easier. I also really like the additions to the AI Training Center.

Cons

I don't like that there aren't quick how-to resources EASILY available to all users (e.g., to learn how to get the best use of Ask Guru)

Showing 5 reviews of 590 Read all reviews

Guru FAQs

Below are some frequently asked questions for Guru.

Guru offers the following pricing plans:

Guru is offered across four pricing plans, outlined below. A free trial is available for our paid plans. Starter plan: Free for teams with 1-10 users; $5/user/month for 11+ Builder plan: $10 per user per month when billed annually; and $12 per user per month when billed monthly Expert plan: $20 per user per month when billed annually; and $24 per user per month when billed monthly Enterprise: Contact Guru for pricing details

Guru has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Guru supports the following languages:

Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

Guru supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Guru integrates with the following applications:

Bamboo, Confluence, Conversational Cloud, Deel, Degreed, Drift, Dropbox Business, Freshdesk, Front, Gmail, GoSquared, Google Drive, Gusto, HRIS, Intercom, Justworks, Kustomer, LearnUpon, Lessonly, LiveChat, MaestroQA, Merge, Microsoft Outlook, Microsoft Teams, Okta, OneDrive, OneLogin, Paycor, Payfit, Rippling, Salesforce Sales Cloud, Salesforce Service Cloud, Showpad, Skilljar Customer Education, Slack, Vidyard, Wistia, WorkRamp, Workato, Workday HCM, Zendesk Suite, atSpoke, iorad

Guru offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Guru.