About Guru

Guru organizes information and makes it accessible everywhere you work, keeping your teams connected, confident, and engaged. With Guru, information flows seamlessly through your organization, cutting through meeting and chat fatigue and giving your team time back to stop looking for information and do what you hired them to do. Share product information, streamline internal communication, and onboard employees faster than ever with Guru.

Guru helps enterprises create a single source of truth (SSOT) by capturing data from various platforms and editing the content as per business requirements. It lets users collect information from the web, organize it using collections, boards, groups, and cards, and synchronize data across multiple platforms. It helps professionals detect duplicate content and add tags to cards based on AI suggestions. Plus, administrators can gain visibility into team activities and build custom knowledge triggers to quickly resolve client queries using canned responses. Agents can improve communication with customers by receiving automated suggestions during ongoing calls or chats.

Guru comes with an application programming interface (API), which helps businesses integrate the solution with several third-party systems such as Slack, Microsoft Teams, Zendesk, Salesforce, Confluence, Intercom, Wistia, Youtube, Showpad and more.

Pricing starting from:

US$15.00/year

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Guru

Share critical product information.
Streamline internal communications.
End meeting and chat fatigue.
Onboard your team faster.
Stop searching for info and end repeat questions
Work better together -- anywhere, anytime.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Supported Languages

Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan and 42 others

Pricing starting from:

US$15.00/year

  • Free Version
  • Free Trial
  • Subscription

Images

Guru Software - Generative AI-powered search across all your knowledge sources (for ex. GDrive, OneDrive, Box, Dropbox, and Sharepoint)
Guru Software - Generative AI-powered content creation to help you start from scratch, improve what you're writing, or translate to languages covering >90% of the world's population
Guru Software - Access your knowledge or experts anywhere (Chrome Extension, Slack, or MS Teams)
Guru Software - Knowledge in Guru is always trusted and verified
Guru Software - Customize your homepage with branding & send announcements to as few or many employees as needed
Guru Software - Dive into insights on announcements sent out
Guru Software - Connect knowledge with the right expertise with our >50 HRIS integrations
Guru Software - Connect knowledge with the right expertise with our >50 HRIS integrations
Guru Software - See how your company's knowledge is improving and where you have knowledge gaps with in-depth analytics
View 10 more
Guru video
Guru Software - Generative AI-powered search across all your knowledge sources (for ex. GDrive, OneDrive, Box, Dropbox, and Sharepoint)
Guru Software - Generative AI-powered content creation to help you start from scratch, improve what you're writing, or translate to languages covering >90% of the world's population
Guru Software - Access your knowledge or experts anywhere (Chrome Extension, Slack, or MS Teams)
Guru Software - Knowledge in Guru is always trusted and verified
Guru Software - Customize your homepage with branding & send announcements to as few or many employees as needed
Guru Software - Dive into insights on announcements sent out
Guru Software - Connect knowledge with the right expertise with our >50 HRIS integrations
Guru Software - Connect knowledge with the right expertise with our >50 HRIS integrations
Guru Software - See how your company's knowledge is improving and where you have knowledge gaps with in-depth analytics

Features

Total features of Guru: 104

  • @mentions
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Assignment Management
  • Audio/Video Messaging
  • Blogs
  • Calendar Management
  • Cataloguing/Categorisation
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Library
  • Content Management
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Decision Support Systems
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drag & Drop Editor
  • Email Alerts
  • Employee Activity Monitoring
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Engagement Software
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Engagement Tracking
  • Event Calendar
  • Feedback Management
  • File Management
  • File Sharing
  • For Enterprises
  • Full Text Search
  • Fuzzy Search
  • Indexing
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Mass Notifications
  • Mobile Access
  • Mobile Interface
  • Multi-Channel Communication
  • Multi-Language
  • Multiple Data Sources
  • Natural Language Search
  • Newsletter Management
  • Org Chart Creation
  • Personalisation
  • Policy Management
  • Pre-built Templates
  • Private Network
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Read Receipts
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Rich Text Editor
  • SSL Security
  • Scheduled Messaging
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Semantic Search
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • To-Do List
  • User Management
  • Visual Notifications
  • Widgets
  • Wiki
  • Workflow Management

Alternatives

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Lessonly

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Reviews

Overall rating

4.8 /5
(346)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
4.8/5

Already have Guru?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 346
Nate
Nate
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Simple to use, easy to update, and way better than Google Drive

Reviewed on 29/01/2021

I've talked to our head of enablement and she's a big fan. It's not as powerful as a Seismic or...

I've talked to our head of enablement and she's a big fan. It's not as powerful as a Seismic or ThoughSpot, but not sure if that's really an apple to apple comparison. If you need a better way to organize sales material, important internal employee info, (i.e. equity FAQs, or ERG information, etc.) than this is much more seamless and easily searchable way for your team. It will save them time vs. going down the rabbit hole in DRive, Dropbox or Box.

Pros

We use Guru from everything to HR, Finance and Sales. The "cards" are easy to set-up, they're time-stamped so you know they're up to date, and you can give a set of people admin access to make updates. For everyone else, they can leave comments and make suggestions so your data stays fresh and can be crowdsourced. I personally love the Chrome plug in, the search in Guru is really good and I rarely have trouble finding a card for whatever I'm searching for.

One thing I also like is you can download the card content to PDF< this comes in handy when the content is customer facing, just 1-click and fire it out off in an email or copy the content and paste.

Cons

Like anything, the cards can get a bit out of control, it can be hard to update and integrations are limited. It's still much easier and simpler UI than just creating a bunch of folders in Drive. I personally like it much more than Concur as well.

Mohan
Overall rating
  • Industry: Computer Hardware
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Documentation and Sharing is easier

Reviewed on 14/05/2024

Good, Sharing, Verification and permissions makes the process easier

Good, Sharing, Verification and permissions makes the process easier

Pros

Searching of the keyword
Sharing the documentation
Verification process

Cons

Text editing does not feel easy
No full page cards

Anthony
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Editing Experience Needs Significant Improvement

Reviewed on 11/08/2021

Pros

Cards being available in multiple board groups means we don't need to copy and paste knowledge around.
Integrations with teams is used regularly.

Cons

The editor. the editor. the editor. It's so bad that I'm looking for other ways to organize my knowledge.

Lucien
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Guru is a critical tool to become our organisational brain

Reviewed on 19/03/2024

Arguably one of the highest leverage tools we've ever brought into our company. Within two weeks,...

Arguably one of the highest leverage tools we've ever brought into our company. Within two weeks, we had over 500 cards of information being viewed by over 50% of the company. This tool is a scaling solution that will power almost everything else when it comes to internal strategy and cultural alignment.

Pros

- Integration into slack is unbeatable and unlike any other in the market
- Browser extension is fantastic and easy to use
- Search is powerful
- Roadmap is strong with exciting things coming in the pipeline
- Bring able to ask questions in slack
- Ease of use
- Ease of implementation
- Implementation docs were amongst the best I've seen

Cons

- A lot of work to do on the analytics side to enhance this capability
- Formatting power in docs is limited when compared to something like Notion
- Sometimes little performance issues with large amounts of information

Alternatives Considered

ClickUp and Notion

Reasons for Switching to Guru

Guru is purpose built for knowledge and doesn't try to market itself as anything else. Their relentless vision on building the best knowledge base became clear assessing other tools.
kristine
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Teammate Review

Reviewed on 09/06/2024

You can quickly access your most frequently used Guru cards by saving them. Moreover, adding Guru...

You can quickly access your most frequently used Guru cards by saving them. Moreover, adding Guru to your Chrome extensions makes it even more convenient. With the pop-up feature, you can use Guru without closing your tab, allowing you to easily search for the information you need.

Pros

Guru is a robust tool for centralizing knowledge, offering quick access to accurate information, seamless integration, and real-time updates, thereby boosting productivity and decision-making.

Cons

The interface can be complex and not very intuitive, especially for new users. Navigating sections or finding settings can be difficult, slowing down learning and reducing initial productivity.

Showing 5 reviews of 346 Read all reviews

Guru FAQs

Below are some frequently asked questions for Guru.

Guru offers the following pricing plans:

Guru is offered across several pricing plans, outlined below. A free trial is available for our paid plans.

Guru has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Guru supports the following languages:

Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

Guru supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Guru integrates with the following applications:

Bamboo, Confluence, Conversational Cloud, Deel, Degreed, Drift, Dropbox Business, Freshdesk, Front, Gmail, GoSquared, Google Drive, Gusto, HRIS, Intercom, Justworks, Kustomer, LearnUpon, Lessonly, LiveChat, MaestroQA, Merge, Microsoft Outlook, Microsoft Teams, Okta, OneDrive, OneLogin, Paycor, Payfit, Rippling, Salesforce Sales Cloud, Salesforce Service Cloud, SharePoint, Showpad, Skilljar Customer Education, Slack, SnapEngage, UKG Dimensions, Vidyard, Wistia, WorkRamp, Workato, Workday HCM, Zendesk Suite, atSpoke, iorad

Guru offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Guru.