About Guru
Guru organizes information and makes it accessible everywhere you work, keeping your teams connected, confident, and engaged. With Guru, information flows seamlessly through your organization, cutting through meeting and chat fatigue and giving your team time back to stop looking for information and do what you hired them to do. Share product information, streamline internal communication, and onboard employees faster than ever with Guru.
Guru helps enterprises create a single source of truth (SSOT) by capturing data from various platforms and editing the content as per business requirements. It lets users collect information from the web, organize it using collections, boards, groups, and cards, and synchronize data across multiple platforms. It helps professionals detect duplicate content and add tags to cards based on AI suggestions. Plus, administrators can gain visibility into team activities and build custom knowledge triggers to quickly resolve client queries using canned responses. Agents can improve communication with customers by receiving automated suggestions during ongoing calls or chats.
Guru comes with an application programming interface (API), which helps businesses integrate the solution with several third-party systems such as Slack, Microsoft Teams, Zendesk, Salesforce, Confluence, Intercom, Wistia, Youtube, Showpad and more.
Pricing starting from:
US$10.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Guru
Share critical product information.
Streamline internal communications.
End meeting and chat fatigue.
Onboard your team faster.
Stop searching for info and end repeat questions
Work better together -- anywhere, anytime.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$10.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Guru: 104
Alternatives
Novo Solutions
Google Docs
Google Drive
Google Sheets
Reviews
Already have Guru?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great tool and resource
Reviewed on 22/09/2023
Some companies have intricate workflows or, the information can be too much to memorize. Guru...
Some companies have intricate workflows or, the information can be too much to memorize. Guru serves as a source of information. The fact that we can find everything in one click, that you can attach links, and photos and you can access similar cards, it's perfect!
Pros
It's intuitive, and user-friendly, and the best part is that by entering a key-word on the search bar you can find all the information about either a workflow or a products
Cons
So far I haven't found something I don't like about guru. It's a great app.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User feedback.
Reviewed on 02/10/2023
I like using GURU overall.
I like using GURU overall.
Pros
It's great to have a platform that is central and everyone can see and use the same information. This help keep our processes uniform.
Cons
Sometimes get hard to find specific cards. Not sure if it's due to the tags that are being used for search.
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Editing Experience Needs Significant Improvement
Reviewed on 11/08/2021
Pros
Cards being available in multiple board groups means we don't need to copy and paste knowledge around.
Integrations with teams is used regularly.
Cons
The editor. the editor. the editor. It's so bad that I'm looking for other ways to organize my knowledge.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Useability of GURU
Reviewed on 22/09/2023
Overall, the experience with Guru has been good for our organization. It has helped us achieve...
Overall, the experience with Guru has been good for our organization. It has helped us achieve most of what we were looking for when searching for a solution. However, there is definitely some room for improvement in an enterprise environment.
Pros
Guru is an excellent way to maintain and adjust current procedures, guides, instructions for users. It's pretty straightforward for people who are creating the Guru cards.
Cons
1. The Text editing is a bit limiting and nuanced... you'll have to play with formatting to figure out how or if you can make your card look like you want it to. 2. You can't target card permissions very well. It's either open to the team creating cards, or the public. You can't target to specific groups of company users, or even "only" to people within your organization. Not finely tuned to work in an enterprise environment.3. There is no mechanism that you can give viewers to search cards unless they are part of the group creating them. A search window for all users would be fantastic. We've tried to create a table of contents card which is helpful, but it's a very clunky solution.
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Excellence Of "Guru"
Reviewed on 07/10/2023
Guru Is One of Most Relevant Application which we use as we have stored all the updates and...
Guru Is One of Most Relevant Application which we use as we have stored all the updates and information related to process/Product, Which is very good and helps in every terms, This is provides excellent service to give customers prompt and proper information
Pros
This helps to grab knowledge and information related to product and process which is updated, This also makes the process ease in getting the information, Where this also notifies the daily tasks or updates which is uploaded. This helps to give the resolutions/responses to customers quickly
Cons
not much everything is very good, But need to add few more features, Personel chats, calls to make more hassle free
Guru FAQs
Below are some frequently asked questions for Guru.Q. What type of pricing plans does Guru offer?
Guru offers the following pricing plans:
- Starting from: US$10.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of Guru?
Guru has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Guru support?
Guru supports the following languages:
Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does Guru support mobile devices?
Guru supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Guru integrate with?
Guru integrates with the following applications:
Bamboo, Confluence, Conversational Cloud, Deel, Degreed, Drift, Dropbox Business, Freshdesk, Front, Gmail, GoSquared, Google Drive, Gusto, HRIS, Intercom, Justworks, Kustomer, LearnUpon, Lessonly, LiveChat, MaestroQA, Merge, Microsoft Outlook, Microsoft Teams, Okta, OneDrive, OneLogin, Paycor, Payfit, Rippling, Salesforce Sales Cloud, Salesforce Service Cloud, SharePoint, Showpad, Skilljar Customer Education, Slack, SnapEngage, UKG Dimensions, Vidyard, Wistia, WorkRamp, Workato, Workday HCM, Zendesk Suite, atSpoke, iorad
Q. What level of support does Guru offer?
Guru offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for Guru.
