--- description: Learn how Guru can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Guru. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Guru Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [AI IT Agents](/directory/5322/ai-it-agents/software) > [Guru](/software/123167/guru) # Guru Canonical: https://www.getapp.co.uk/software/123167/guru Page: 1 / 27\ Next: [Next page](https://www.getapp.co.uk/software/123167/guru?page=2) > AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically. > > Verdict: Rated **4.8/5** by 640 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Guru Connect all company knowledge securely across tools. Deliver cited, permission-aware answers instantly. Eliminate context switching and manual upkeep. Improve accuracy with automated verification. Give employees and AI tools the same trusted context. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 640 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Guru - **Location**: Philadelphia, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Guru provides a tailored platform and expertise package based on your organization’s scale, knowledge complexity, and AI maturity. Each engagement includes the full AI Source of Truth platform along with implementation guidance, knowledge architecture design, and ongoing optimization to ensure your teams and AI tools deliver trusted, permission-aware answers from day one. Best suited for mid-market and enterprise organizations with growing AI and governance needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - AI Agent Configuration - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Adaptive Learning - Alerts/Notifications - Analytics - Assignment Management - Audio/Video Messaging - Autonomous Task Execution - Behaviour Tracking - Calendar Management - Catalog Management - Chat/Messaging - Chatbot ## Integrations (42 total) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [AI IT Agents](https://www.getapp.co.uk/directory/5322/ai-it-agents/software) ## Related Categories - [AI IT Agents](https://www.getapp.co.uk/directory/5322/ai-it-agents/software) - [AI Agent Builder](https://www.getapp.co.uk/directory/4894/ai-agent-builder/software) - [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software) - [Productivity Software](https://www.getapp.co.uk/directory/330/productivity/software) - [Remote Work Software](https://www.getapp.co.uk/directory/1699/remote-work/software) ## Alternatives 1. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5308 reviews) 2. [Document360](https://www.getapp.co.uk/software/120723/document360) — 4.7/5 (292 reviews) 3. [Freshservice](https://www.getapp.co.uk/software/91351/freshservice) — 4.6/5 (791 reviews) 4. [Helpjuice](https://www.getapp.co.uk/software/105523/helpjuice) — 4.7/5 (104 reviews) 5. [Confluence](https://www.getapp.co.uk/software/90949/confluence) — 4.5/5 (3714 reviews) ## Reviews ### "Great program for support agents\!" — 5.0/5 > **Peter J.** | *24 January 2025* | Photography | Recommendation rating: 10.0/10 > > **Pros**: Guru makes it easy to maintain an internal knowledge base for a growing tech support team. It's user-friendly and has great support resources to help you and your team save time and maximize agent efficiency. > > **Cons**: My only gripe is a minor one, and not something I'd call a complaint. Guru can have a steep learning curve if you're just starting, as a very feature-rich program. Power users of other knowledge base software should migrate here no issue. However, once you get past that initial hump it's smooth sailing. > > I use Guru daily as part of a growing tech support team at an industry-leading volume photography platform. I am a content creator, custodian, and regular contributor/editor of existing cards on my team as a liaison between customer care and the dedicated knowledge team. I have used it for almost 4 years now and can't see myself using anything else\! ----- ### "GURU HAS BEEN AMAZING\!\!" — 5.0/5 > **Verified Reviewer** | *31 July 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: This site is incredibly helpful—it has all the forms and guidelines you need in one convenient place. It's well-organized, easy to navigate, and a huge time-saver. Highly recommend for anyone needing quick access to essential documents\! > > **Cons**: Guru is a helpful knowledge management platform, especially for organizing internal documentation and making information easily accessible across teams. However, there are a few drawbacks worth noting: Search Limitations: The search function can be inconsistent at times, especially if content isn’t well-tagged. Finding specific information may require digging through multiple cards. > > My experience with Guru has been largely positive. It’s a powerful tool for centralizing knowledge and making information easily accessible across teams. I appreciate how it reduces repetitive questions and supports consistency in processes. The ability to verify content helps ensure information stays up-to-date, which is crucial in fast-paced environments. ----- ### "Great idea, not so great usability" — 2.0/5 > **Verified Reviewer** | *14 October 2018* | Computer Software | Recommendation rating: 2.0/10 > > **Pros**: Great UI. Easy to navigate through different cards. Creating a card is easy. > > **Cons**: The search functionality is absolutely awful. Trying to find something on the spot is a real challenge (even with as little as 40 cards), and it really ruined the whole platform for my team. > > We had to leave because the search functionality did not work and we ended up missing cards. ----- ### "Intuitive and Well-Organized Knowledge Base" — 5.0/5 > **Verified Reviewer** | *10 August 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Guru is a valuable and efficient knoweldge base that my team and I can easily access to quickly find the resources we need to perform our roles well. > > **Cons**: Sometimes it may take a few searches to find a card if you don't remember the title of it. Generally, though, Guru has been exceptionally easy and intuitive to navigate. ----- ### "Great internal company resource keeper" — 5.0/5 > **Verified Reviewer** | *22 January 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I love being able to share company knowledge across our teams, and ensure that knowledge is kept up to date and accurate. > > **Cons**: There's no Safari extension. I'm not a fan of Chrome. It's not the end of the world though. > > Overall Guru has been a great resource in our team, and even as an experienced team member I use it all the time. ----- Page: 1 / 27\ Next: [Next page](https://www.getapp.co.uk/software/123167/guru?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/123167/guru) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data