About Drag
Most things start and end as emails, but quickly spread across lots of tools. Stop switching between tools and manage your entire workflow from your inbox with Drag.
Drag is the Shared Inbox built for G Suite users. You can turn Gmail into your Team's Workspace to support customers, manage tasks and close deals, in 1 click.
Trusted by 30,000+ professionals across 30+ countries. Easy to install. Easy to set up. No training required.
Key benefits of Drag
- No more navigating between tools or forwarding or cc’ing between internal teams. Add shared inboxes such as support@ or info@ right from Drag boards and see emails coming in real-time.
- Assign emails to team members and know who is working on what. Share drafts or even reply on behalf of each other. Need help from a teammate? @mention and comment in a chat, in the context of an email.
- Keep your work organized with visuals boards. Kanban or list views, sort & filter, rename, rearrange or expand columns. Create custom cards that did not start as an Email. It’s easy to install. Easy to set up.
- Emails are the focus of most workflows. But sometimes email alone is not enough. Have all the context you need around a workflow from one place – email, contact info, to-do lists, notes, files.
- Know when someone reads your emails. Use (shareable) email templates with custom fields to send fast emails with a personalized touch. Use due dates and deadlines to never miss important deadlines. Automatically create events and reminders in your agenda with calendar integration.
- Automate repetitive tasks: automatically move emails to specific boards or columns. Auto-assign emails to team members. Let Drag send automated email follow-ups for you so you can focus on what matters.
- View the performance of your team at a glance. Slice and dice with different reporting for real-time insights. See which team members are performing the best with individual team member reports.
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Reviews
Already have Drag?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Internet
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A great way to have a comprehensive management of all your tasks & messages
Reviewed on 23/07/2018
Pros
The idea to aggregate everything under one UI is great.
Once you understand how it works, you really save time and keep track of your messages and actions
Cons
UI is still a bit cluttered but there's so many features it's probably a challenge to keep it simple.
- Industry: Management Consulting
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
If I can be bothered to use it then it banishes my procrastination.
Reviewed on 23/07/2018
Pros
I love how I can organinse my own categories, I use:
- IN
- OUT
- SHAKE IT ALL ABOUT
When I have done shaking it all about I can switch it off easily. So I can return to procrastination mode. The team at Drag are helpful and keen to make their product work which is also a plus.
Cons
I stupidly told my co-workers and now I cannot pretent to have missed an email ... I have dealt with this to a degree by faining eccentricities but I am not sure how long they will fall for it.
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
If you want your Gmail inbox to keep always organized
Reviewed on 07/06/2018
Pros
DragApp helps me when I was used Gmail very frequently to organize thinks that I need to finish. I practically used it as a task management tool.
Cons
Very aggressive drip campaigns during promo periods. In some period promo e-mails came very intensively.
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
What a professional inbox I have now
Reviewed on 20/07/2018
Organized on box and ability to leave emails into lists that keep me organized.
Organized on box and ability to leave emails into lists that keep me organized.
Pros
The best feature of this app is the ability to place emails into specific to do lists. I like that I can have my emails in columns that define how I wish to deal with them
Cons
To be honest, it took some getting used to. I find for a while trying to get a good grasp on how best to organize my inbox. But m now I feel like a Drag pro!
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Diamond in the rough
Reviewed on 23/07/2018
Kanban / SCRUM style Productivity within Gmail.
Kanban / SCRUM style Productivity within Gmail.
Pros
- There is no need to switch between tabs
- Works with labels, so it's easy to search
- Scheduling and Comments are SUPER AWESOME features for taking notes on emails
- Clean "de-cluttered" look
- Support is absolutely amazing
- Multiple boards and custom columns are easy to setup
Cons
- Lack of functionality present in similar software (Moo.do, Smartsheet, Atlassian JIRA)
- Sometimes refreshing lags
- Label display issues
- Lack of color coding
- Lack of custom fields
Drag FAQs
Below are some frequently asked questions for Drag.Q. What type of pricing plans does Drag offer?
Drag offers the following pricing plans:
- Starting from: US$8.00/month
- Pricing model: Subscription
- Free Trial: Available
Drag is the fastest and most cost-effective way to build workflows within your inbox. See full breakdown of features on: https://www.dragapp.com/pricing/ Custom pricing available for teams with 50+ users and discounts available for non-profit and educational institutions (contact us at [email protected] to learn more). Free 7-day trial available (no credit card required). Key offerings in each pricing plan include: - Starter (from $8 user/month): For teams starting with collaboration. It includes: Unlimited users Unlimited Workspaces Unlimited shared conversations 10 automation rules Zapier integration Assignments and @mentions Email templates Email notes and subtasks 3-month reporting window - Plus (from $14 user/month): For growing teams that need to scale work. Unlimited users Unlimited Workspaces Unlimited shared conversations Unlimited automation rules File upload Default user roles Email sequences Merge cards 6-month reporting window - Pro (from $20 user/month): For teams with advanced email workflows. Unlimited users Unlimited Workspaces Unlimited shared conversations Unlimited automation rules API access Custom user roles Custom fields Business hours and SLA 12-month reporting window
Q. Who are the typical users of Drag?
Drag has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Drag support?
Drag supports the following languages:
Brazilian Portuguese, English
Q. Does Drag support mobile devices?
Drag supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Drag integrate with?
Drag integrates with the following applications:
Gmail, Google Calendar, Google Drive, Google Workspace, Whatsapp CRM, Zapier
Q. What level of support does Drag offer?
Drag offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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