About Drag

Most things start and end as emails, but quickly spread across lots of tools. Stop switching between tools and manage your entire workflow from your inbox with Drag.

Drag is the Shared Inbox built for G Suite users. You can turn Gmail into your Team's Workspace to support customers, manage tasks and close deals, in 1 click.

Trusted by 30,000+ professionals across 30+ countries. Easy to install. Easy to set up. No training required.


Key benefits of Drag

- No more navigating between tools or forwarding or cc’ing between internal teams. Add shared inboxes such as support@ or info@ right from Drag boards and see emails coming in real-time.

- Assign emails to team members and know who is working on what. Share drafts or even reply on behalf of each other. Need help from a teammate? @mention and comment in a chat, in the context of an email.

- Keep your work organized with visuals boards. Kanban or list views, sort & filter, rename, rearrange or expand columns. Create custom cards that did not start as an Email. It’s easy to install. Easy to set up.

- Emails are the focus of most workflows. But sometimes email alone is not enough. Have all the context you need around a workflow from one place – email, contact info, to-do lists, notes, files.

- Know when someone reads your emails. Use (shareable) email templates with custom fields to send fast emails with a personalized touch. Use due dates and deadlines to never miss important deadlines. Automatically create events and reminders in your agenda with calendar integration.

- Automate repetitive tasks: automatically move emails to specific boards or columns. Auto-assign emails to team members. Let Drag send automated email follow-ups for you so you can focus on what matters.

- View the performance of your team at a glance. Slice and dice with different reporting for real-time insights. See which team members are performing the best with individual team member reports.


Images

Drag Software - Use boards to create all types of workflows, inside Gmail
Drag Software - Create rules to automate your workflows. It helps your team focus on the things that matter the most.
Drag Software - Manage group emails like support@, sales@ or any other team email right from Gmail
Drag Software - Reporting gives you clear insights into team performance, and identifies where to improve
Drag Software - Know when people open your emails to provide insights for your team
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Drag video
Drag Software - Use boards to create all types of workflows, inside Gmail
Drag Software - Create rules to automate your workflows. It helps your team focus on the things that matter the most.
Drag Software - Manage group emails like support@, sales@ or any other team email right from Gmail
Drag Software - Reporting gives you clear insights into team performance, and identifies where to improve
Drag Software - Know when people open your emails to provide insights for your team

Not sure about Drag? Compare with a popular alternative

Drag

4.4 (127)
VS.
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Starting Price

US$10.00
month
£22.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

50
467

Integrations

3
34

Ease of Use

4.4 (127)
4.5 (4,723)

Value for Money

4.3 (127)
4.3 (4,723)

Customer Service

4.6 (127)
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Reviews

Overall rating

4.4 /5
(127)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.6/5

Already have Drag?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 127
Verified Reviewer
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Finally a way to tame my inbox

Reviewed on 24/07/2018

Pros

Really love the how organised my inbox has become after installing the drag app. I can get a clear idea of the tasks that I need to work on and I no longer need to do double data entry like I used to. The UI is nice and clean too. New and great features are added often.

Cons

nothing at this point in time, I have had issues with some things in the past, but they have all be fixed with this latest version. And when I have had issues, the support team are friendly and reliable and they respond quickly.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

drag is very useful for task management

Reviewed on 29/12/2022

very good experience with drag I will recommend to users

very good experience with drag I will recommend to users

Pros

very useful for teamwork and facilitates the management of e-mails. its interface is very practical for the follow-up of our tasks

Cons

there have been no complications since I started using drag

Verified Reviewer
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Didnt work and we lost hours of productivity

Reviewed on 30/11/2021

Negative. They refunded us but we wont get back the last four hours of lost work

Negative. They refunded us but we wont get back the last four hours of lost work

Pros

Customer support was excellent in trying to assist us.

Cons

It simply didnt work, we lost hours watching videos they suggest, removing extenstions from Gmail that may cause conflicts and nothing suggested by their support department worked. Also its feels and behaves like a gmail folder, which feels like a bit of a waste of time and money

Verified Reviewer
Overall rating
  • Industry: Retail
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It's a great tool for taking control of your inbox!

Reviewed on 29/03/2018

Easily prioritization of "To-Do" list items. Think Trello, but for your inbox. Which is great...

Easily prioritization of "To-Do" list items. Think Trello, but for your inbox. Which is great because it will save you the extra step of having to boot up another software. Get organized, stay focused and get more done in your day!

Pros

What I enjoy the most about this software was the ability to covert my emails into a "To Do" list by priority. You'll be more motivated to complete your big tasks once you clutter is organized and you can focus on your main inbox objective for the day.

Cons

There is a lot of potential here. However, the extension (at least when I tried it back in Feb 2018) seems too simple. As a business owner, I was looking for something a little more robust. Overall, I feel its a very simple, clean, and a great tool to help you organize your inbox and "To-Do" list.

Verified Reviewer
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use

Slow start-but it has grown immensely on me.

Reviewed on 22/07/2018

Pros

This started kind of slow. I tried the early version, and wondered "OK, what now? So it makes lists" But then with the pro version and time and poking about, I have found that it really does improve my workflow. Instead of a long line of email clamoring for my attention, now they line up efficiently i their little rooms, ready for when I am ready for them. Although I am not a big GTD user, the ability to sort emails into working, fluid categories has been a sneaking and welcome tool that has made my work much more efficient and less overwhelming.

Cons

Little slow to figure out how it fit my workflow. Which is not a criticism-more a process of my learning. Is there an iPad version yet?

Showing 5 reviews of 127 Read all reviews

Drag FAQs

Below are some frequently asked questions for Drag.

Drag offers the following pricing plans:

  • Starting from: US$10.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Basic: Forever Free. For individuals that need the essentials. Drag Pro: For teams that want to control their work in one tool, in Gmail. $8 user/month (billed annually) or $10 user/month (billed monthly).

Drag has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Drag supports the following languages:

English

Drag supports the following devices:

Drag integrates with the following applications:

Gmail, Google Workspace, Zapier

Drag offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Drag.